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University Street, Sukhbaatar, 210646 Ulaanbaatar, Mongolia – Show map
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42 properties in Ulaanbaatar
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30 verified reviews
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Puma Imperial Hotel's staff speaks: English
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Food & Drink
Restaurant, Breakfast in the Room, Special Diet Meals (upon request)
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and costs USD 8 per day.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Non-smoking Rooms, Elevator, Heating, Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One additional older child or adult is charged USD 65 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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bright rooms, curtains allow daylight to come through. no fly nets on window. neighbours (from all sides) can be heard clearly. if you are used to 100% western style hotel, then chose a western style hotel. puma tries its best though.
UB is an expensive city, hotel wise. Puma Imperial Gives you a slightly cheaper option ($180 per night is what I paid) in probably the best location. Within a 3-20 minute walk is the city's main square, Parliament, museums, the theater, and lots of restaurants.
Service was slow in the coffee lounge. Rooms are dated but clean and huge.
Placed in a center of the city
Wifi is very weak
The staff were very cooperative and responsive to my needs. Don't know if this is the typical attitude of Mongolians, but I found it very comforting that the staff were very willing to offer assistance.
Very good location and very friendly staff. Excellent WiFi coverage and a lot of TV programs. Very convenient price.
Missed safe deposit in the room, there is one in the reception.
loud music almost every day
I really enjoyed my stays at the hotel. The standard room was very comfy and the breakfast was quite good, too. Compared to other hotels, they're more expensive and yet not that super great for the money you spend on. But Puma is relatively cheap compared to others.
No shower curtain, hehe (that's no big deal, but just in case the staff might be reading this.)
Staff especially the front desk were very helpful. For example they went with me to find an ATM, drove me to the opera and arranged airport transportation. The breakfast had great variety and in general service was above its 3 star rating.
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