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East Cross Road, Peace Avenue, Bayanzurkh, 210646 Ulaanbaatar – Show map
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42 properties in Ulaanbaatar
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59 verified reviews
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Kempinski Hotel Khan Palace's staff speak: English
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Golf Course (within 2 miles), Sauna, Fitness Center, Spa, Massage
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 5 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One additional older child or adult is charged USD 70 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Kempinski Hotel Khan Palace accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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Based on 59 reviews
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Have stayed many times and it's very consistent. Terrific staff and a terrific General Manager
Wonderful breakfast spread. Loved the fresh fruit juices. Spacious, clean and comfortable room. Warm and friendly staff.
The breakfast was tops! Delicious and such variety after traveling the countryside of Mongolia. The shower and bath were also a treat, warm flowing water.
Free Wi-Fi. Decent breakfast.
The size of the room plus it was very average.
Really nice staff. Very comfortable and big rooms. The gym was a real gym with good equipment. The breakfast was among the best I have ever had. The provide a cell phone to call them to help you get a taxi while you are out. They convert money at the real rates. The restaurant was quite good.
The only problem was location. The places you are likely to visit are about a 30 minute walk away. Taxis are cheap, BUT the traffic is so bad that that same 30 minute walk could take 40 minutes sitting in a taxi. So, in effect, you really just have to walk.
staff service, room service
1) bathroom: water is leaking from shower room 2) no air ventilation (fun) in 1st floor restoran and corridors, has bad smell
The staff were excellent, very attentive and spoke decent English. They worked to accommodate my needs and even whims! Also the restaurants were very good, Sakura the Japanese restaurant in particular.
The location was farther from the airport than most city hotels, and there wasn't much in the immediate vicinity.
Excellent staff - friendly and helpful Spacious, well-equipped rooms Free upgrade when we returned from our ger camp One of our best stays in 5 weeks of travel through Europe and Asia
Everything was great at this hotel. Compared to my experience in Ramada Hotel in 2012, Kempinski is still superior despite being a bit older. The rooms are enormous and the staff were exceedingly helpful and friendly.
A little far from city center but not so far that it presents a problem. To walk takes about 20-25 minutes (which might be faster than a taxi!)
The Massages was great The amenities were well thought out The room was very clean
The bathroom paper rolls were like cardboard, perhaps a softer product would be nicer.
Very Nice hotel. Even if it is not the newest hotel in the city it has excellent staff. I always feel welcome
Everything! The staff were exceptionally helpful. We were very impressed with the quality of service on the front desk who could not do enough for us - nothing was too much trouble. The room was 100% clean and extremely well equipped. The best hotel we have stayed in during our 6 months of travelling!
Nothing. All perfect.
staffs, room and breakfast
This Hotel is quite luxurious and the staffs offer an excellent services and assistance.
The Hotel has plenty on WI-FI but many times, I was not able to connect to any (I was in 5th floor) and when connect, the speed was really not at the lever of this outstanding Hotel.
Broad room, nice reception, comparatively quite surrounding, reasonable service price
Bit old, location is not closer to downtown as too traffic jam, uncomfortable bedding
Very helpful and friendly staff, they seemed to genuinely care for me. They were creative and helpful when organizing trips and where to go ine evenings. Spoke excellent english. Very good experience!
Whether you coming in from abroad or - like my wife and I - are on extended stay in Ulaanbaatar (UB) and need/want a “getaway”, the Kempinski Khan Palace UB offers a luxury that is unmatched here – or elsewhere! The staff is attentive to every detail and need, anticipating many before they hit your personal trouble radar. The rooms are spacious and – being well-laid-out - providing an even greater sense of space. The bathroom facilities are well thought out and thoroughly modern, down to the European style toilet, and after a dinner in any of the three fine restaurants in the building, the morning breakfast from 730 to 1030 is – to coin a phrase – to die for! And I don’t use that term lightly. As a world traveler, I have never seen better. The same attention to detail in crafting fine jewelry is here, crafting fine hostelry. Add the value, compared to other UB hotels in this class, and you’ll stay nowhere else!
Leaving! Whilst the free late check-out (2 hours late to avail of the full-body massage) softened the blow, we felt, after a 2 day stay, like we were leaving old friends. We will be back!
The breakfast has much to improve in the variety of food and size of the restaurant.
Staff is very nice and kind.
Breakfast, staff is really nice and attentive. Service is excellent.
If you need to go to the center traffic can cause you to spend some time on the road.
Everything was fine, the breakfast was fabulous and the staff very friendly and efficient.
decoration of the rooms (a bit tacky) and the fact that the doors of the rooms make too much noise as they close ( one can hear people from the near by rooms every time they go in and out)
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