Best Western Hotel Sun Sun  

budget friendly, clean and comfort

location - you have to take bus/taxi for either site-seeing, shopping or gambling

Staff very helpful

Room small not spaciuos enough

Good location and the price was reasonable.

Too noisy bec. of the renovation matrix was too hard. The television was no good.

Convenient, near bus stop and shopping center, can walk to sightseeing places. Friendly service

accessible to lot of attractions in Macau and near to the bus stand...

the internet connection in room is not stable

poor internet

Friendly staff

none in particular

1. No water came out from shower, inconvenient for bathing, especially for head washing 2. No slipper in room provided 3. No shuttle provided 4. Room price was high when compared with similiar class hotel 5. Television signal was bad

Hotel staffs very friendly n helpful especially the filipino.

Hotel guests from China seems to dominate the place with their loud and oblivious of others. Their loudness n rudeness makes the place appears rowdy.

Price was good. The view from the window was great. The walk to the city landmarks is very short, so this hotel is a good budget option.

Dear Booking.com I must tell you very seriously about this matter. I and MY wife (MI Kyung Bae), we stayed in this hotel from 3/24 and check out 3/31, our room number was 8811. They charged as a deposit over HK$4,000 and they charged again HK$ over 3,000 when we checked out the hotel 3/31. But we just found out our credit card company in South Korea and they said this hotel did not cancel the deposit money and didn't return it either until today. We want you to resolve this matter righy away Please. -Mi Kyung Bae -

The staff were very friendly and helpful. They spoke excellent English.

The staffs are nice and location is near the sightseeing places.

The building and the room is old fashion. It's not as good as I aspect for the Best Western

not much,beds,lobby,

the room layout,quality of bathroom and furniture

The window can't be opened so both the room and the corridor are a little bit smelly.

simple and convenient to the town

some worker attitude may no so friendly to customer

location, service

Close to Senada Square and old parts of town. Easy access to bus transportation. Staff understands English and most speak English well. Walking distance to China ferry.

Surrounding neighborhood is a bit gritty.

The Hotel staff were well trained, pleasant and very helpful. Free wi-fi access in the room

The floor we were on (14th) had not yet been renovated and was definitely showing its age - although all the bedlinen etc was very clean and fresh.

Clean, friendly and economical.

Not too far away from the city centre

The hotel rooms that we stayed in are quite old, smelly and the WiFi connection is shocking. It was very slow and in no way really serving its purpose.

I liked the efficient friendly staff and service the hotel was clean and well fitted out at a value for money price. the location was easy to travel to and from any where in Macau .

Nothing really. Staff was normal, not rude as some other places, but that's the only good thing to mention.

Room was very old, not quite clean, some electric equipment didn't work at all, a/c had no proper controls, bed was small and blanket too thin (so it was very cold to sleep), no toothbrushes provided and no free drinking water. At the same time, price of room was ridiculously high even by Macau standards. Nothing near 3 stars, much worse than any other hotel we stayed in Macau or Hong Kong.

Front-desk staffs are friendly and service-minded.

The price is somewhat quite expensive.

Toilet door cannot close.