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Estrada da Baía de Nossa Senhora da Esperança, Cotai, Macau – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 30 at 2:27 AM from China.
6 Reasons to Choose Galaxy Macau
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41 properties in Macau
Including hotels, apartments, villas and more.
381 verified reviews
We speak your language
Galaxy Macau's staff speak: Chinese, English
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Outdoor Pool (all year), Grounds
Sauna, Fitness Center, Spa, Massage, Casino, Playground, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Shuttle Service (free), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged HKD 388 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Galaxy Macau accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the name on the credit card used to guarantee the booking, must be the same as the guests' name. This will be verified upon check-in.
For non-refundable bookings, individual credit cards are required to each room booking. Please present the same credit card used to guarantee your booking when check-in and making payment at the hotel.
If you are making payment using another cardholder's credit card, please provide the following to the hotel prior to your arrival:
1) Authorization letter with the cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)
The hotel may contact the cardholder for verification purposes.
The hotel does not accept any 3rd party payment within 3 days of arrival.
Based on 381 reviews
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Everything in the hotel and in Macau in it amazing big time I had fun really
the pool area was excellent with wave pool and jacuzzi's
firstly when we arrived by the shuttle service it put us at a lobby which was 10 minutes walk to the main lobby and we had to carry all our luggage. after which very slow check in... honestly this put us off.. poor restaurant choices... honestly i stay at the venetian regularly and will recommend venetian hands down against this hotel.... the shopping, casino, dining, room sizes all are superb at the venetian
Quiet, dark, clean room
Lack of taxis to the ferry terminal at busy times
A large bed Polite and sincere staff Excellent swimming pools Beautiful lobby
The waving pool is an excellent facility for kids during summer
easy access to many sightseeing areas in Macau city center via shuttle bus from hotel
internet connection slow at times,
a lot of events. good cinema theater
the food choice is pretty poor for such a hotel. it is situated separately from all the other big sights like the venetian, or the hard rock hotel.
As a frequent visitor to Macau for work, the hotels I choose to stay are usually near the Macau ferry terminal. For a very short 1 day trip with my family, celebrating my hubby's birthday, I decided to find a hotel on Cotai strip. Rates seemed reasonable at the Galaxy Macau and I made my booking with a special note that there is a birthday celebration. To my surprise, the guest relations Manager, Ken called me a day before and informed me of a free upgrade to a suite plus a free birthday cake in the room, with special check in counter for invited guests only. The family of 5 were met at the ferry terminal with a huge sign with our names on it and accompanied to the bus terminal. The young man stayed with us throughout the bus journey and handed us over to Ken who met us at the front of the hotel. After swift check-in, we were introduced to our butler, Christine who told us that we are staying in room 32088 (huat huat, chinese loves 88) and we have a all we can eat and drink mini-bar! The room was decorated with birthday balloons and the luxurious bath tub filled with hot water surrounded by rose petals! Unbelievable! Butler service is only available on 32nd and 33rd floor of the hotel. We went out for dinner in another hotel before returning to our room and greeted by a lovely chocolate birthday cake on the coffee table which was downed with red and white wine from the mini-bar. And I really must say I have not seen this before in any hotel I have stayed in. The dental, shaving kits etc are printed with parts of the hotel and arranged in such a way, to show the whole hotel which boasts of 1500 rooms. Thank you all at Macau Galaxy. I will be back for sure.
Beautiful surroundings, you never have to leave the hotel. Staff very attentive. Casino great!
For such a luxurious hotel the beds are too hard?? :(
Free wifi, free drinks
Good eateries. Good food and servce .
Only dislike was the large building works but obviously cant be helped .
The room was great and the location
1.We arrived at the hotel around 3 pm , we checked in around 5 pm, they took so long time 2.we booked 3 suits and two rooms , the rooms were in other floors except the suits
Facility, excellent floor, beautifully made infrastructure excellent wave pool
I love everything.. The room, staff, facilities, mall, food, casino, etc is perfect !!!!!
every thing was perfect, good location and friendly stuff
Galaxy hotel was absolutely amazing! From the moment the bus entered the parking lot the view was breathtaking! The amazement continued inside so many unique features and the pool area is amazing! There is something for everyone.. We ate at spaghetti house, terrezza and an all you can eat place. All were fantastic! Great food options and quality was perfect! We watched a movie in the cinema whilst we were there the cinema itself was nothing special but still worth a look if you are staying a couple of days
Everything was excellent.highly recommended to stay here.
This is big and Clean // All staff is very professional // I come with the good occasion and The Hotel is upgrade to Royal Suite // very stun // I will come back to this hotel again
Great Facilities, and amenities. Great to have a free shuttle bus to get you around Macau. Lots to do within the Hotel/Casino.
While all the staff spoke English, it wasn't always clear. There is no security the lift. So each time you move into a guest only area you are crossed questioned by the staff to ensure you are staying at the hotel. I found this annoying, and could easily be remedied by card access only in the lift.
When you want to stay at a five star,this is the kind of luxury you expect.Not only did it meet my every expectations but for once overwhelmed me in it's grandeur.Beautiful common areas,lovely wave pool,excellent shopping areas,movie theater and casino.Great shuttle service to anywhere we wanted to go.
Very little option for vegetarians in their menu.I wish they would incorporate more veg options.
a bit too far from the center
Location was great, near some of the old parts of Macau, also the Venetian which was worth a visit. Staff were great, particularly with the young kids. The wave pool was a big hit with the kids. Free shuttle bus services to and from most parts of Macau was really useful.
The floor and room at times stank of cigarette smoke despite it being a non-smoking floor. Some issues with the aircon / ventilation I assume. The room was a bit of a squeeze (2 adults and 2 young kids) in a twin room, fine though for our short stay.
The service was awesome, the shuttle buses were impressive as we didn't have to organise transport around
The smoking, it really stinks and a let-down.
The design in your Hotel - there is much to do for everybody. From the pool, casino, fountain, rooms, facilities, concierge, butler, and etc.
The prices at the food court is not justify in relation to the restaurant more importantly the food quality is poor compared to what we paid in the restaurant. Is like being short changed by the food court. There is no customer service at the food court - there are rude, impatient and unfriendly. A big let down to an otherwise terrific time we had in Galaxy.
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