Fabulous facilities, well designed and meticulously maintained. A really delightful experience for the whole family. The wave pool, swimming pools, lazy river, water slides and children's playground kept my family happy and well entertained. Shout-out to the staff at the Galaxy: we received attentive, courteous and efficient service throughout our stay. Thank you all for making our vacation a beautiful memory.

Winnie Canada

I liked everything! The service and service were excellent!

Anna Russland

Everything was over and above our expectations. Well organised and staff is the best of the best. Lovely rooms with ecceptional personal care and service.

Gerrit Namibia

The customer service was exemplary, and they always went above and beyond. The facilities and the amenities were all awesome! This was the best hotel I've ever stayed in. I will certainly come back.

Dineshn Canada

The experience can be described in one word, exceptional. The staff across all touch points provided exceptional service and friendliness, whether it be check in, house keeping, concierge and so forth. Special shout out to Rocky Yang who showed me the shuttle bus location and carried my bags all the way.

Timothy Australia

The greeting, swift service, and true 5 star work! Great extra detail on the room amenities and special mention to the butler, Benjamin. What a superstar!

Bjorn Singapore

The hotel was very clean and brightly-lit, from the lobby till the hotel room itself. Service at the hotel was also exceptionally great! We enjoyed the room service for dining and the hotel’s staff were all very friendly and detailed. They made sure to check that we were doing fine during our stay everyday. In particular, we appreciate the friendliness and excellent service provided by two of the front desk staffs — Alex and Kary (if I did get their names right). They were very warm and friendly when we approached them for check-in upon arrival. They even went the extra mile to introduce to us the different places we could visit in Macau, as well as routes we could take to reach tourists attractions. It was also extra effort from them to provide us with an extra room card when they saw that there were 3 of us. Thank you Galaxy Macau! Looking forward to my next stay there!

Regina Singapore

The staff, Elle, is very welcoming, friendly and caring. She arranged a delicious cake to celebrate our anniversary and asked about how we felt about the stay when we checked out. A nice room on higher floor with excellent view was arranged for us. The room is well-designed, very clean and tidy. There are plenty of free drinks and snacks provided in the room, which is a surprise to us.

Yuk Hongkong

The room is modern and fully equipped. The staff were exceptionally helpful. There are a multitude of dining facilities and shops on-site. Taxi was available any time I needed it.

Miha Slovenia

Good location, attentive and helpful staff, clean and comfortable room with free mini bar. The grand resort deck looks nice and well maintained. Wide selection of restaurants to cater for various budget. Also convenient to take public transport (MRT and buses) less than 5 mins walk

Kah Malaysia