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City of Dreams, Estrada do Istmo, Cotai, Macau, Macau – Show map
|Grand Suite with King Bed|
|Grand Suite with Two Double Beds|
|Grand Deluxe Suite|
|Grand Suite King with Club Access|
|Grand Executive Suite with Lounge Access|
|Grand Suite - Two Double Beds with Club Access|
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47 properties in Macau
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101 verified reviews
The staff speaks English
Grand Hyatt Macau's staff speaks: Chinese, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and charges apply.
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
One additional older child or adult is charged HKD 400 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 98 reviews
Value for money
Show reviews from:
Towering over the Cotai Strip, the 5-star Sheraton Macao Hotel features 3 outdoor pools, pampering spa treatments and a 24-hour fitness center.
Score from 3623 reviews Very good
Experience 5-star hospitality in Macao at Four Seasons Hotel Macao, Cotai Strip, just a 5-minute-drive from the 18-hole Caesars Golf Macau.
Score from 75 reviews Wonderful
|World-renowned for its iconic luxury, Asia’s largest JW Marriott, JW Marriott Hotel Macau brings its guests an approachable luxury experience through the richness of authenticity.||
Sofitel Macau features 5-star waterfront accommodations in Macau's historic quarter, just steps from the busy center of the city.
Score from 966 reviews Very good
March 5, 2015
I am highly allergic to the C. Smoke, but was attacked daily. - I thought I already requested to stay on a NON-SMOKING floor... Not very generous with their WiFi, it goes ON/Off as it pleases. As a member, I suggest that they have a lot to catch up from the other HYATTs!
I could appreciate the room situated on High floor with very nice views, you could see forever. The room is provided with very firm beds, we both enjoyed them very much! Hotel security is excellent, feel safe to move around.
February 23, 2015
Lots of great sights within this and surrounding hotels. Had good shuttles, but taxi's were relatively low cost and offered great flexibility.
February 23, 2015
Buffet set only apply before check out
February 20, 2015
The bathtub is quite small, toiletries such as shampoo and bath liquid is so poor for this rating as Grand Hyatt. WiFi connection is instability and there are no chairs in lobby for guest to sit down.
Good attitude and courteous staff, the suite is big with completed equipment. The bed is very comfortable. It's very great that there is a Nespresso coffee machine with free capsules. I requested a twin beds room in a higher floor and the staff is appreciated to arrange it.
December 20, 2014
The Twin Suite was lovely and surprisingly more spacious than it looked in photos. Each double bed sleeps two adults comfortably. The toilet was huge, with two sinks, and separated shower and bowl cubicle. Fantastic in room amenities. Concerige friendly and helpful. Great location, especially since the must-see show House of Dancing Water is just next door. Overall awesome hotel!
November 29, 2014
Smelly Smoky rooms, no curtains on the bathroom if you are in a Twin Bed.
Beautiful room, spacious, friendly staff.
November 23, 2014
The staff were very friendly and hotel was excellent location. Would thoroughly recommend the grand club as made our stay extra special.
November 15, 2014
Superb location and a staff second to none.
November 2, 2014
Toilet is not cleaning very well, need improve!
Room is big n good
August 1, 2014
I have visited most of the hotels in Makau and could say that I like Grand Hyatt most. Very new and modern comparing to other "old-style" interiors with gold... Exceptional service,was very impressed. Big suites. City of Dreams complex also seems to me the best in Makau. Good choice of restaurants, boutiques, the direct access to the "House of Dancing water"(must-visit show!).
July 31, 2014
No clear signs guiding to the pick up service from the ferry terminal. The reception has no clear signage. The electric plugs are not built-in to cater different plugs other than the Hong Kong style plugs, and one have to ring the concierge to locate the adapters available in the room.
Pick up service from ferry terminal available. The spacious room is comfortable and the hotel is not overwhelmed by the more hectic casino crowd despite being one of the few hotels conjoined to the City of Macau Casino.
July 9, 2014
Construction Site right next to the pool: Noise
Great View on Airport and Casions
May 16, 2014
1 day extension cost nearly double the on line booking cost
May 10, 2014
There is absolutely nothing to fault.
Everything about the hotel was first rate.
April 21, 2014
Lobby not have chair for waiting area..
April 15, 2014
100% satisfaction !
April 12, 2014
Club lounge and staff so attentive
April 6, 2014
The suite was spacious and the spa was fantastic
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