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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent

Places of Interest:

House of Dancing Water (0.1 miles)
Show map Grand Hyatt Macau

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Newest reviews for Grand Hyatt Macau

  • Anastasiia
    August 1, 2014

    I have visited most of the hotels in Makau and could say that I like Grand Hyatt most. Very new and modern comparing to other "old-style" interiors with gold... Exceptional service,was very impressed. Big suites. City of Dreams complex also seems to me the best in Makau. Good choice of restaurants, boutiques, the direct access to the "House of Dancing water"(must-visit show!).



  • Anonymous
      Hong Kong
    July 31, 2014

    Pick up service from ferry terminal available. The spacious room is comfortable and the hotel is not overwhelmed by the more hectic casino crowd despite being one of the few hotels conjoined to the City of Macau Casino.

    No clear signs guiding to the pick up service from the ferry terminal. The reception has no clear signage. The electric plugs are not built-in to cater different plugs other than the Hong Kong style plugs, and one have to ring the concierge to locate the adapters available in the room.


  • Thierry
      Hong Kong
    July 9, 2014

    Great View on Airport and Casions

    Construction Site right next to the pool: Noise


  • Anonymous
      Hong Kong
    July 1, 2014

    room, style, order, space, jade restaurant and cha siu, winning at craps in casino, 37th floor lounge for afternoon snacks and breakfast


  • Peter
    May 16, 2014

    helpfull staff

    1 day extension cost nearly double the on line booking cost


  • Stewart
    May 10, 2014

    Everything about the hotel was first rate.

    There is absolutely nothing to fault.


  • Tan
    April 21, 2014

    Lobby not have chair for waiting area..


  • Anonymous
    April 15, 2014

    100% satisfaction !


  • Woo
    April 12, 2014

    Club lounge and staff so attentive


  • Jane
      New Zealand
    April 6, 2014

    The suite was spacious and the spa was fantastic


  • Carrie
    January 25, 2014

    I loved the interior and the location. It was one of the best night's sleep I had during my visit to Asia.

    I wish they had shuttles that came more frequently


  • William
      United States of America
    January 12, 2014

    Hotel was well located with adequate facilities. Not 5 star but up there. Staff was congenial and helpful. Food was good.

    Hotel could have been cleaner. Lobby carpet was in some place threadbare and stained. Not good for a 5 star.


  • Teresa
    December 26, 2013

    Early check-up & late check-out! Breakfast service and ambiance

    Noise from The Venetian outdoors show... Grrr!


  • Gerald
    December 14, 2013

    The Suite at The 30th floor was perfect.


  • Peter
    December 8, 2013

    slow / late check-in but we got bumped to A better room so that did compensate..beautifully appointed and A visual treat, we will be back


  • Ho
      Hong Kong
    November 17, 2013

    1. Ceiling shower with bath design 2. Rolling board on cupboard and TV, good design on saving area 3. Courtesy call from staff 4. Amenities in room (tea and coffee machine) 5. Excellent and fantasy live band on Chinese instrument at lobby lounge.

    Staff is excellent, just some hardware problem 1. Construction working noise (Opposite area) appear from evening time and morning time, but no one inform us at once even after check into room....Wake up by this noise at 0945hrs !! I have also requested late check out 1300hrs by email few days before I check in on web, but Reception told me no such record. Anyway waken up by the sound so we have checked out 1200 finally. 2. Not sure and please correct me if I am wrong, I can not find the light block curtain of the window in bed room, but it is fine as sun shine is not on our side. 3. Suggest place a small bottle of bathing salt as for Suite room amenities. Overall is good and will come back !!!


  • Jandeep
    November 16, 2013

    everything. the check in was the smoothest ever. got the corner room on a higher floor as requested. amazing views of the venetian and hard rock hotel as well as the crown. better than venetian and galaxy to stay in.

    nothing at all.


  • Konstantin
    October 27, 2013



  • Anonymous
    October 23, 2013

    Nice room. Lovely bed

    Room still smell of smoke. Staff couldn't do anything about it. Bath was a little small for a standard size person


  • Danielle
      Hong Kong
    October 15, 2013

    The beds are very comfortable!

    The pool area looks a bit bare (some palmtrees are not doing so well unfortunately).


  • Anonymous
    September 26, 2013

    It is beautiful with excellent amenities.


  • Anonymous
    September 7, 2013

    The club room was great!!! Pay a lil bit more for the better!!!


  • Martin
    July 10, 2013

    Great hotel, very modern and confortable. Own Nespresso machine in the room.

    Bad air from airconditioning.


  • Patrice
    July 4, 2013

    This hotel and the staff are close to perfection.


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