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City of Dreams, Estrada do Istmo, Cotai, Macau – Show map
|Grand Suite with King Bed|
|Grand Suite with Two Double Beds|
|Grand Deluxe Suite|
|Grand Suite King with Club Access|
|Grand Executive Suite with Lounge Access|
|Grand Suite - Two Double Beds with Club Access|
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42 properties in Macau
Including hotels, apartments, villas and more.
82 verified reviews
We speak your language
Grand Hyatt Macau's staff speak: Chinese, English
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Outdoor Pool (all year)
Tennis Court, Fitness Center, Spa, Massage, Casino, Nightclub/DJ
Food & Drink
Private parking is available on site (reservation is needed) and charges apply.
Room Service, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
One additional older child or adult is charged HKD 400 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Grand Hyatt Macau accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 82 reviews
Value for money
Show reviews from:
Towering over the Cotai Strip, the 5-star Sheraton Macao Hotel features 3 outdoor pools, pampering spa treatments and a 24-hour fitness center.
Score from 2775 reviews Very good
Sofitel Macau features 5-star waterfront accommodations in Macau's historic quarter, just steps from the busy center of the city.
Score from 842 reviews Very good
Part of the Galaxy Macau resort complex in Cotai City, the luxurious Banyan Tree Macau is the first high-rise urban resort in Macau.
Score from 234 reviews Wonderful
Located within the Sands Cotai Resort on the Cotai Strip, the Conrad Macao features luxurious rooms with pool or city views. It has 4 food and beverage options, a gym and a spa.
Score from 237 reviews Excellent
I have visited most of the hotels in Makau and could say that I like Grand Hyatt most. Very new and modern comparing to other "old-style" interiors with gold... Exceptional service,was very impressed. Big suites. City of Dreams complex also seems to me the best in Makau. Good choice of restaurants, boutiques, the direct access to the "House of Dancing water"(must-visit show!).
Pick up service from ferry terminal available. The spacious room is comfortable and the hotel is not overwhelmed by the more hectic casino crowd despite being one of the few hotels conjoined to the City of Macau Casino.
No clear signs guiding to the pick up service from the ferry terminal. The reception has no clear signage. The electric plugs are not built-in to cater different plugs other than the Hong Kong style plugs, and one have to ring the concierge to locate the adapters available in the room.
Great View on Airport and Casions
Construction Site right next to the pool: Noise
room, style, order, space, jade restaurant and cha siu, winning at craps in casino, 37th floor lounge for afternoon snacks and breakfast
1 day extension cost nearly double the on line booking cost
Everything about the hotel was first rate.
There is absolutely nothing to fault.
Lobby not have chair for waiting area..
100% satisfaction !
Club lounge and staff so attentive
The suite was spacious and the spa was fantastic
I loved the interior and the location. It was one of the best night's sleep I had during my visit to Asia.
I wish they had shuttles that came more frequently
Hotel was well located with adequate facilities. Not 5 star but up there. Staff was congenial and helpful. Food was good.
Hotel could have been cleaner. Lobby carpet was in some place threadbare and stained. Not good for a 5 star.
Early check-up & late check-out! Breakfast service and ambiance
Noise from The Venetian outdoors show... Grrr!
The Suite at The 30th floor was perfect.
slow / late check-in but we got bumped to A better room so that did compensate..beautifully appointed and A visual treat, we will be back
1. Ceiling shower with bath design 2. Rolling board on cupboard and TV, good design on saving area 3. Courtesy call from staff 4. Amenities in room (tea and coffee machine) 5. Excellent and fantasy live band on Chinese instrument at lobby lounge.
Staff is excellent, just some hardware problem 1. Construction working noise (Opposite area) appear from evening time and morning time, but no one inform us at once even after check into room....Wake up by this noise at 0945hrs !! I have also requested late check out 1300hrs by email few days before I check in on booking.com web, but Reception told me no such record. Anyway waken up by the sound so we have checked out 1200 finally. 2. Not sure and please correct me if I am wrong, I can not find the light block curtain of the window in bed room, but it is fine as sun shine is not on our side. 3. Suggest place a small bottle of bathing salt as for Suite room amenities. Overall is good and will come back !!!
everything. the check in was the smoothest ever. got the corner room on a higher floor as requested. amazing views of the venetian and hard rock hotel as well as the crown. better than venetian and galaxy to stay in.
nothing at all.
Nice room. Lovely bed
Room still smell of smoke. Staff couldn't do anything about it. Bath was a little small for a standard size person
The beds are very comfortable!
The pool area looks a bit bare (some palmtrees are not doing so well unfortunately).
It is beautiful with excellent amenities.
The club room was great!!! Pay a lil bit more for the better!!!
Great hotel, very modern and confortable. Own Nespresso machine in the room.
Bad air from airconditioning.
This hotel and the staff are close to perfection.
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