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Rua do Visconde Paco de Arcos, Macau Center, Macau – Show map
|Special Offer - Superior King or Twin Room||
|Special Offer - Luxury King or Twin Room|
|Superior King or Twin Room||
|Superior King Room with Club Lounge Access|
|Luxury King or Twin room|
|Two Bedroom Mansion|
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42 properties in Macau
Including hotels, apartments, villas and more.
861 verified reviews
We speak your language
Sofitel Macau At Ponte 16's staff speaks: Chinese, Japanese, English
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Outdoor Pool, Outdoor Pool (seasonal)
Sauna, Fitness Center, Spa, Hot Tub, Casino
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is needed).
Room Service, Shuttle Service (free), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Chinese, Japanese, English
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! One child under 11 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged HKD 805 per person per night in an extra bed.
The maximum number of cribs in a room is 1.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 861 reviews
Value for money
Show reviews from:
Towering over the Cotai Strip, the 5-star Sheraton Macao Hotel features 3 outdoor pools, pampering spa treatments and a 24-hour fitness center.
Score from 2806 reviews Very good
Featuring modern Asian-inspired accommodations housed in a 38-floor tower on the lively Cotai Strip is the Holiday Inn Macao Cotai Central.
Score from 662 reviews Very good
Hotel Royal Macau is located beneath the famous Guia Lighthouse and overlooks Vasco da Gama Park. A free 2-way shuttle service from Macau Maritime Ferry Terminal is provided.
Score from 898 reviews Good
Galaxy Hotel offers luxurious 5-star accommodations within the Galaxy Macau Resort, across from Macau’s ‘Old Taipa Village.’ It features the world’s largest Sky Wave Pool and offers free Wi-Fi in...
Score from 387 reviews Excellent
Staff were very friendly.
The club softiel staff looked after us well! Room was lovely too and food good.
Buses for terminal all full and waited 45 mins for a taxi!! Not good!
Pure luxury as soon as you step through the doors. Apple checked us in and was amazing! I've never experienced such lovely service, and I stay in lots of 5 stars. We stayed on the club floor- amazing staff! A special thanks to Vincent and Princess, you're terrific. Wonderful rooms, fantastic views, marvellous breakfast and a lovely clean pool area, with friendly staff everywhere! In all my years of travelling, 25 all up, I've never experienced such wonderful customer service. Highly recommended!! Clean, friendly, fantastic location, great views, food and it was just heaven!
Leaving to go back to Kowloon and having to stay at the crowne (horrible) plaza with horrible staff.
The staff working at the Sofitel were fantastic and very nice. The restaurant located at the 18th floor has a great menu for lunch (superb dumplings)
Everything was fantastic despite it is located a bit away from other casinos. The casino itself has no roulette which is a must classic!
The whole package of the hotel was perfect staff where outstanding the room excellent best hotel ever stayed in
The only one thing outside entrance to side lifts the smell from drain was very strong
The staff n facilities
Swimming pool n location a lil far from main attraction atea
Staff impeccable Situated in the old centre of Macau Affordability Everything in the hotel immaculate
I liked the stuff and there a bell boy his name Evan he is soooo nice and kind and friendly he help us when should we go and we the taxi with everything we need in the hotel I felt that in home with him even my husband he said so! Plz in inform the hotel a bout him he is nice he made my holiday easy in nice
Staff were very good Very helpful and thinking ahead. I used the executive lounge, and the service was impeccable.
Very busy down stairs with the Casino but too be expected.
From the first step into the hotel the Customer Service was very personal and just excellent! The food was amazing, especially the breakfast buffet. Would definitely recommend everybody to stay there! We had the best time in the hotel and it was actually the highlight of our trip to Macau!
I could not stop telling my friends how good the service is. Here are the other things I liked: 1. A separate check in at the club lounge floor 2. Welcome drinks 3. Filipinos always smiled 3. We got the sea view room so THANK YOU! 4. HERMES bath products were awesome!
None :) I liked everything.
almost everything. :-)
Some noice from 18 floor after midnight. like cheers moving on the floor.
Swimmingpool very small with very bad smell from kitchen impossible to stay...
Everything from checking in to checking out was perfect!
Clean modern hotel, the free shuttle for Hong Kong Ferry, the room preparation on our arrival.
A little bit far from the Lisboa / Wynn casinos. However ~10 min walk from old center. Hotel restaurant closed too early. Same with the pool. Too expensive for its location and facilities.
They have the best staff. Nothing was too much trouble. Would stay there again just because of the staff
I request a birthday cake for a kid, it is free of charge and deliver on time to the room. The cake is so yummy and make the perfect day!
The friendly staff were always smiling and courteous throughout our stay
I really can not think of anything that I did not like. Just wished could have stayed longer
Rooms are nice size
The distance from the big and new casino, like Galaxy and Venitian.
We did our booking a month prior to our visit and request 2 connected rooms since our kids are 4 and 6, but we did not get that.. the check in girl did not apologize and I did not like her attitude.. we were really tired from the trip and decided to take the rooms and talk to someone else the next day.. we were shifted to another connecting rooms next morning l, but it was in a bad condition, with torn curtains and smelly bathroom... and they insisted tht its at the same price of what we paid.. I will never go back to this hotel again.. not not mention lack of taxes at the area and long line for breakfast
Their restaurants (western/chinese) provide good quality food and the price is reasonable!
1. If you plan to use their gym facilities, remember to bring your sports shoes. They are very strict! 2. We booked a room for 3, I needed to call housekeeping to give me extra towel everyday.
I really liked the MIchael Jackson bar in the hotel! It was awesome and they have an exhibition with some of his belongings
Great location, free shuttle service and staff was very friendly.
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