Check-in and Check-out were both quite slow this time as we seemed to be
dealing with new staff who were making quite a few mistakes and
requiring assistance of senior staff. Check-in took over 15 minutes,
which is too long!
Wifi signal was poor again, like with previous stay. Seems this is a problem with Hotel Royal Macau.
Location - This property is a bit further away than most centrally located hotels. However, with a map and directions from concierge or the front desk, they will point you to the major attractions area which are around mostly 10 minutes away.
Stayed at Royal Macau Hotel again recently and equally enjoyed our stay
here compared to past visits. Reservations were made through booking.com
at a lower rate than we could find elsewhere, room was fine, service as
expected, meal at fado - excellent again, an overall another good stay
at Hotel Royal Macau.
1.) Shuttle to/from ferry terminal(every 30 minutes)
2.) Once per day shuttle service to Venetian and Galaxy (need to reserve)
3.) Check-in & service staff speak very good English
4.) Luggage storage and helpful concierge
5.) Spacious lobby and ground floor lounge area
6.) FADO serves very good Portuguese cuisine.
7.) Quiet location (10 min to city centre)
Room on the 13th floor was more modern with upgraded furnishing, bathroom tiles, etc. However, the difference were subtle. Room safe was considerably larger and easier to use for laptop storage compared to our previous stay.