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Estrada do Istmo. sn/n, Cotai, Macau – Show map
|Deluxe King or Twin Room|
|Deluxe King or Twin Room - with Cotai View|
|Club King or Twin Room - with Club Lounge Access|
|Executive Suite - with Club Lounge Access|
|Deluxe Suite - with Club Lounge Access|
|Two-Bedroom Family Suite||
|Special Offer - Deluxe King or Twin Room||
|Seasonal Package - Deluxe King or Twin Room|
|Deluxe King or Twin Room - with House of Dancing Water Tickets|
|Dreamworks Package - Deluxe King or Twin Room|
|Dreamworks Package - Two-Bedroom Family Suite||
|Special Offer Package - Executive Suite with Club Lounge Access|
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42 properties in Macau
Including hotels, apartments, villas and more.
2796 verified reviews
They speak your language
Sheraton Macao Hotel, Cotai Central's staff speaks: Chinese, Filipino, Thai, Russian, Portuguese, Malay, Korean, Japanese, Indonesian, English, German
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Outdoor Pool (all year), Grounds
Sauna, Fitness Center, Spa, Massage, Casino
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs HKD 200 per day.
Room Service, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Chinese, Filipino, Thai, Russian, Portuguese, Malay, Korean, Japanese, Indonesian, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged HKD 317 per night in an extra bed.
Free! One child under 3 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 2796 reviews
Value for money
Show reviews from:
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Score from 388 reviews Excellent
This is the 2nd time to stay here. This time is the birthday of us. The staff upgrade our room to Executive Suite for free and with the surprise of birthday Cake in the room. Staff are nice. Will consider to book again next time
Although it is Walkable distance to Venatien and City of Dream. But it still take a more time than what we expect even though they are physically connected. Swimming poor is smaller than What we expect.
Very confortable, has a shopping mall in the building with the best brands of the world, good wi fi.
The hotel is a bit far of the city centre; And because the hotel is very big, have to walk long distances to get to the reception, gimn, pool, etc.
Lovely rooms and good staff
We love the comfortable beds in Sheraton. It made us feel like home. We had an enjoyable holidays.
The shopping malls are too big where it's hard for the ladies to carry the bags around. We need more concierge service where the hotel porters could help to pick up bags and deliver to our room. This will be wonderful where we could do more shopping.
Intetnet connection cut in and out and the cable tv did the same
all i liket
The bedding and pillows were very comfortable, and express check out was so quick and easy!
Great rooms, comfort was excellent, we had pretty fair Wifi which was nice, the hotel staff was great, the in-room dinner excellent, I don't think I have anything else to add. Ah yes the shower was other worldly and I had never seen a bathroom this big.
location - all hotels and casino in one places clean - hotel was in perfect condition staff - fast, kind swimming pool - nice place with nice view point
Room is spacious and clean.
Good environment and fittings.
Poor Wi-fi, long queue for check-in, towel was not clean. Signboard was confusing.
bus from the gongbei is not frequent.
nice and clean room with good varieties of foods.
spg lounge a bit unfriendly
Big, Spacious, Luxury. Room layout were similar to Venetian Macao, only that Venetian had a bigger toilet and living area. Check in was a breeze. The buffet Breakfast was also good with a lot of variety.
There are 2 lobbies and can be quite difficult to find sometimes.
The room is very spacious and clean.
Great staff through-out the hotel. Eduardo in particular was a standout when we were checking in. Very helpful. The swimming pools and food/shops are all brilliant.
Smoking in the casino wafting though some areas.
U need to walk a lot
Room facilities were found as good as I expected for 5 star hotel.
I found prices for drinks and desserts at the coffee shop on the ground floor too expensive including some light meals.
Nice big suite
Club floor under expectation
Amazing Hotel and location!
Check-in was far from the lifts/room No porters to carry heavy luggage Bus dropped us at the back door Confusing signage inside the hotel Guests smoking indoors Expensive breakfast
we all loved our stay at this hotel would definitely stay here again and would for sure recommend
getting lost it is a huge hotel
Lobby smells like a cigarette butt!! Casino smoking section needs to be away from the lobby.
Love the hotel complex, and possibly the best pool(s) in Asia!
The casino part of the hotel must be employing a different kind of staff with different service standards. The hotel staff are amazing. The floor staff in the casino are shocking - from the dealers (rude) to the waitresses (completely ignoring my requests for drinks, on EVERY occasion). I choose to stay at the Sheraton hotel but I also choose to gamble at City of Dreams next door, where the staff behave like they actually want patrons in there!
Sheraton quality of all facilities
High price. Air-conditioning too cold in all public areas.
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