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Estrada do Istmo. sn/n, Cotai, Macau, Macau – Show map
|Deluxe King or Twin Room|
|Deluxe King or Twin Room - with Cotai View|
|Club King or Twin Room - with Club Lounge Access|
|Executive Suite - with Club Lounge Access|
|Deluxe Suite - with Club Lounge Access|
|Two-Bedroom Family Suite||
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50 properties in Macau
Including hotels, apartments, villas and more.
3537 verified reviews
They speak your language!
Sheraton Macao Hotel, Cotai Central's staff speaks: Chinese, Filipino, Thai, Russian, Portuguese, Malay, Korean, Japanese, Indonesian, English, German
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Outdoor Pool (all year), Grounds
Sauna, Fitness Center, Spa, Massage, Casino
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs HKD 200 per day.
Room Service, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Chinese, Filipino, Thai, Russian, Portuguese, Malay, Korean, Japanese, Indonesian, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged HKD 317 per night in an extra bed.
One child under 3 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 3540 reviews
Value for money
Show reviews from:
Featuring modern Asian-inspired accommodations housed in a 38-floor tower on the lively Cotai Strip is the Holiday Inn Macao Cotai Central.
Score from 1478 reviews Very good
Offering an indoor heated pool and a spa and wellness centre, Rio Hotel is located in Macau, a 10-minute walk from Hong Kong-Macau Ferry Terminal. Free WiFi access is available.
Score from 337 reviews Very good
Sofitel Macau features 5-star waterfront accommodations in Macau's historic quarter, just steps from the busy center of the city.
Score from 1010 reviews Very good
Galaxy Hotel offers luxurious 5-star accommodations within the Galaxy Macau Resort, across from Macau’s ‘Old Taipa Village.’ It features the world’s largest Sky Wave Pool and offers free Wi-Fi in...
Score from 658 reviews Excellent
FO staff is very efficient
I thought they have at least sauna for that price. Nope, they don't. Have to pay.
We've got Haribo for free. Nice place, actually, if you staying just to play casino and leisure, and if you plan not to be often outside. Quite far from center of Macau, which is pain if you want to see more historic places of Macau, and after that go back to the hotel.
Club staff are fantastic and hotel is well managed.
room too far from the lift , had to walk quite a distance and the view was not great
the place was great, convenient, its nice and the room service food was really great!
No supermart or convenience store nearby
Staff is very freindly and helpful
Fit ness suna steem good and Cleane lobby very elegant
Cesno very good food is excellent
The non-smoking rooms stank of cigarettes.
Requested for a bottle opener at the reception and they said a member of staff would bring it up to our room, it arrived and handed it to us but we didn't know how to use it so my friend chased after the staff and spent a good ten minute trying to open it in the hallway the staff didn't know how to either.
Free bus transportation from ferry pier, pool, free towels and locker for the pool or gym, steam room and sauna, the hotel is connected to a very large shopping mall, large bathroom, very comfortable beds, free wi-fi, beautiful interiors, and complimentary snacks.
Free upgrade to Club Executive Suite from Executive Suite
There is nothing to dislike.
Location, facilities, excellent free wifi, free airport and ferry shuttle service, quick check in and checkout, courteous staff.
However signs or instructions on how to get around macau by bus transfer was not clear. to taipa or coloane or even macAu.
Great ambience and atmosphere.
The queue to check out was incredible....the Hotel is faceless and no feeling.
Overly crowded, even u hv to stand in line for breakfast which the food was dissapointing. So if ure looking to relax, this hotel isnt it, didnt get the 5 star experience
The comfy bed
Good environment and good service.
You will likely waste significant amount of time waiting: Check in (45 minutes) Breakfast (20 minutes to wait for a table) Luggage claim (forgot how long because I was so angry and I nearly missed the ferry) I really want to complain but really dun want to line up again!!!!!! The swimming pool is a nightmare. Extremely dirty and you can see everyone wearing sport shoes near the pool..............
The limit of segregation of tasks and duties - room for 3 adults without toiletterie, towels, dressing gown... for 3 people, but included in room offer, - at reception desk, dealing about the topic, I was asked to call the room service I will be more well served by myself - Baby cot without bedsheets, just dial again with room service, I was reminded that with the room service I will be more well served by myself Service Offer: -1 room for 2 adults with child below 10 is welcome, free of extra charge and with breakfast -1 room for 3 adults with child below 10 is welcome, free of extra charge and with breakfast Service selected: -1 room for 3 adults with child below 10 is welcome, free of extra charge and with breakfast Service received: - same room for 3 adults as room for 2 adults(with different price higher for sure)with the same child below 10 is welcome but need to pay the breakfast extra?!?
Check out . Thank you Diogo Monteiro
WiFi is not stable.
Restaurant no too much option
I was surprised that when we get off from the shuttle, to check in, and even upto our room, no one assisted with our luggage. Considering that I am travelling with two senior citizen and one 3yrs old. We have lots of baggage, but no cart was offered. And we are the one who pulled out our baggage from the shuttle compartment. Second, the corridor was creepy. We have a late check in. When we got up to our floor, it was gloomy and dark, and no one was there. The ceiling was low. Its like a horror hotel in a movie. Third wifi. No wifi in the room. We need to go to the lobby in order to connect with wifi Fourth, breakfast in feast is much better than thr bteakfast provided in lounge. I am looking forwad for my breakfast in lounge because it has good review. Yet, I am surprise that breakfast is nothing compare to the feast restaurant (free breakfast included in the room) In sum, the price does not compensate the facilities. Better book on other five star hotel.
The staff were very nice. The location is perfect. I love the free shuttle bus from airport to hotel and to other tourist destination. It is wwithin walking distance to venetian
Donot understand why but seemed the people in front desk didnot care about the guests who want to finish check in process as early as possible. Was so slow. Weird experience I have never ever had in other hotels in Hong Kong.....
I had to have breakfast at Xin restaurant although I would have preferred to have breakfast at feast. I was willing to pay an up charge to change the location of my breakfast. The staff checking me in did not know of any promotions and could not answer my questions regarding social hour or the Easter roast lunch.
Complimentary bottle too small had to keep asking for more
Service at vip lounge is slow and they should be trained more
Room is very nice
1. No Breakfast Included. 2. Lock me out of the room even before my check out time - Great Disappointment
1. Location 2. Facilities 3. Cleanliness
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