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Estrada do Istmo. sn/n, Cotai, Macau, Macau – Show map
|Deluxe King or Twin Room|
|Deluxe King or Twin Room - with Cotai View|
|Club King or Twin Room - with Club Lounge Access|
|Executive Suite - with Club Lounge Access|
|Deluxe Suite - with Club Lounge Access|
|Two-Bedroom Family Suite||
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47 properties in Macau
Including hotels, apartments, villas and more.
3380 verified reviews
They speak your language!
Sheraton Macao Hotel, Cotai Central's staff speaks: Chinese, Filipino, Thai, Russian, Portuguese, Malay, Korean, Japanese, Indonesian, English, German
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Outdoor Pool (all year), Grounds
Sauna, Fitness Center, Spa, Massage, Casino
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs HKD 200 per day.
Room Service, Shuttle Service (free) , Airport Shuttle (free) , 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Chinese, Filipino, Thai, Russian, Portuguese, Malay, Korean, Japanese, Indonesian, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged HKD 317 per night in an extra bed.
One child under 3 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 3368 reviews
Value for money
Show reviews from:
Featuring modern Asian-inspired accommodations housed in a 38-floor tower on the lively Cotai Strip is the Holiday Inn Macao Cotai Central.
Score from 1225 reviews Very good
Offering an indoor heated pool and a spa and wellness centre, Rio Hotel is located in Macau, a 10-minute walk from Hong Kong-Macau Ferry Terminal. Free WiFi access is available.
Score from 114 reviews Very good
Galaxy Hotel offers luxurious 5-star accommodations within the Galaxy Macau Resort, across from Macau’s ‘Old Taipa Village.’ It features the world’s largest Sky Wave Pool and offers free Wi-Fi in...
Score from 583 reviews Excellent
Hotel Royal Macau is located beneath the famous Guia Lighthouse and overlooks Vasco da Gama Park. A free 2-way shuttle service from Macau Maritime Ferry Terminal is provided.
Score from 1193 reviews Good
Location is not too bad to access the Venetian Concierge staff quite helpful
Room service food quality below average
Conveniently located at Cotai Area which surrounding all the Casinos. Love the cleanliness and the interior design is really premium.
Cleanness and comfort.
Quiet and comfort
One tower is old and broken
Very much thanks to Mr. Samuel Lo in SPG reception. He helped us in the very busy check in time.
The lobby area and reception.
I like the extra care taken in fulfilling my request in preparing a special Valentine surprise for my girl friend.
The staff at the check out counter did not take my feedback seriously. There was a guy near the check out counter who could barely speak English, asked if I used cash or credit card for my stay in Sheraton. I could not fathom what he was saying and invaluable time was wasted. In addition, I do think Sheraton needs to evaluate the breakfast queue. It was chaotic and service was non-existent. This I feel is unacceptable for a 5 star hotel like Sheraton.
The view from the room was magnificent.
Clean, comfortable, good location
still haven't received my deposit refund?
Location, Breakfast, Staff
connection to shopping mall and other casinos.
we were told our rooms were not ready when we checked in at 3pm! we requested for connected rooms or rooms next to each other which were totally ignored
Good location, good wifi, good service, room is tidy and clean; free shuttle bus to Ferry Terminal and Zhuhai, very convenient
Shower water is hard to control
very nice postion to travle
could not use the WIFI in room
The availability of shuttle buses at the ferry terminals and airport. The staff performances.
It would be lovely if your staff had adequate command of English.
Central location and comfortable
The casino table limits are too high therefore it makes it hard to enjoy. They should think about lowering there limits on a few tables.
We had a free upgrade to the club lounge, which was wonderful! Excellent breakfast, as well as afternoon tea and drinks, all included. Made us very happy. The staff were all very friendly and helpful, especially David who gave us maps and directions when we went off exploring. We were invited to upgrade to a bigger room, but declined - there was no need as our room was lovely, with the most comfortable bed!
Bathroom needs a bigger bath!
The club lounge canapés and breakfast were excellent.
Wonderful bed, glorious evening snacks in the club. Room service has this absolutely fantastic Portobello Burgers, that is the first time I've tried a burger without meat and I loved it. The staff was very friendly and helpful.
A wall on my room had black spots, very poor view from the window, noisy aircon system downstairs was disturbing my sleep(we stayed on 31st floor, by the way). There is was this idiotic fire detector that kept blinking every few minutes, that was particularly irritating during the night. Sometimes there was a smoke smell in our room. Though the quality of food was at a very high level, variety of foods during breakfast was very poor.
We do travel often and must point out the very friendly staff are utmost attentive! Traveling around Macau is convenient thanks to the free shuttle busses. Happy hour in executive lounge is very enjoyable.
Macau maps are not good, public transportation is not clear, just showing bus stops but not the bus lines with numbers
The staff were very friendly & helpful. We had a great Valentines night in room dinner
Good service Clean and very comfy bed
It is located at the end of cotai central and fridge was not cool enough
Clean courteous staff flexible with late checkout time speedy checkin and out
Would be great if shuttle service covers more destinations eg downtown..
I am senior and don't walk as well as I used to. Everything in this place is far away; lobby to elevators, restaurants. I waited an hour for a chicken dish and when is finally arrived it had 3 tiny pieces of chicken. Beer is ridiculously expensive. There is no place either in the casino or outside to sit down and enjoy a smoke. Lobby staff did not know where the Coffee Shop is. Total Bummer!
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