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Newest reviews for Sheraton Macao Hotel, Cotai Central

  • Ishawn
      India
    September 14, 2014

    U need to walk a lot

    6.7

  • Takeshi
      Japan
    September 14, 2014

    Room facilities were found as good as I expected for 5 star hotel.

    I found prices for drinks and desserts at the coffee shop on the ground floor too expensive including some light meals.

    7.1

  • Chiew
      Australia
    September 9, 2014

    Nice big suite

    Club floor under expectation

    9.2

  • Sergio
      Brazil
    September 8, 2014

    Amazing Hotel and location!

    10

  • Roderick
      Hong Kong
    September 7, 2014

    Bene restaurant

    Check-in was far from the lifts/room No porters to carry heavy luggage Bus dropped us at the back door Confusing signage inside the hotel Guests smoking indoors Expensive breakfast

    4.6

  • Roger
      China
    September 4, 2014

    Sheraton quality of all facilities

    High price. Air-conditioning too cold in all public areas.

    7.1

  • Ute
      Germany
    September 3, 2014

    - Barbecue on Saturday evening was excellent and good value for money - very friendly and competent staff - cleanliness - spa - we recommend booking club access, it offers many benefits and an excellent light supper in the evening - thanks to Nick Lam and Tarran Goodwill for doing a great job in the Sheraton club and the fitness and pool area

    - air condition in breakfast hall too cold - lobby noisy and busy

    9.6

  • Michael
      Philippines
    September 1, 2014

    The staff was excellent, specially the guest services manager Stefan Renziehausen was super friendly and helpfull.

    Nothing negative to report really, except maybe access to the pool area was not easy and it was quite boring there.

    7.5

  • Sean
      China
    August 30, 2014

    Staff are nice and helpful

    8.8

  • K
      Malaysia
    August 30, 2014

    1) Room was dirty, nobody clean up the eaten plates and food in front of the door entrance 2) dirty bathtub 3) bellboy with bad manner

    3.8

  • Anand
      United Arab Emirates
    August 29, 2014

    Expanse of the property Well appointed restaurants Pleasant staff

    Location - away from nightlife and restaurants

    9.6

  • Gang
      Hong Kong
    August 27, 2014

    Good price

    Location

    9.2

  • Tony
      Canada
    August 23, 2014

    Breakfast was awesome. Nice family activities. Diverse and well kept up facilities.

    We had a room for three with breakfast included and had to pay $15 for my 7 year old to have breakfast.

    9.2

  • Anonymous
      United States of America
    August 22, 2014

    Too much to mention

    Wifi signal was poor

    10

  • Rashid
      United Arab Emirates
    August 22, 2014

    Good staff and nice spacious rooms and everything thing is available in the hotel lobby. Very clean rooms and excellent house keeping. Very nice activities available for young ones and adults.

    The breakfast restaurant was very far.

    9.6

  • Chi
      Hong Kong
    August 22, 2014

    All equipment in room are functioning properly. Good cleanliness.

    Attitude of some staff members. Breakfast at Xin has limited choice compared with Feast. Lacking of shuttle bus service to the major tourist attractions.

    6.7

  • Fakhruddin
      Kuwait
    August 19, 2014

    Everything

    10

  • Nunzio
      Hong Kong
    August 19, 2014

    The week end deal package

    Breakfast is a nightmare.....waiting too long to get in the outlet and ages to have an omelette....they had set up 2 stations to make eggs but only 1 was used due to shortage of labour!!!!! Poor quality products especially on the salty choices.....not bad the pastry and sweet!!!! They have plenty of room to improve but they need to make a huge effort !!!!

    5.8

  • Francesco
      China
    August 19, 2014

    The room very big, the staff so friendly and the amazing swimming pool outdoor!

    10

  • Cheng
      Singapore
    August 18, 2014

    Wifi in the room. It just cut off automatically when the device is not in use for more than a few minutes. This has caused a lot of inconveniences as most guests like me communicated with what's app and wechat these days. We tend to missed out some messages as I need to regularly check to see that the wifi on my devices are still connected. Hope this can be improved.

    9.6

  • Salamah
      Australia
    August 16, 2014

    Every things is porfict

    Nothing

    10

  • Anonymous
      South Korea
    August 16, 2014

    Sheraton offers room at reasonable price and has almost everything you enjoy at hotel. Outdoor swimming pool and Shine spa especially good

    Feast(breakfast buffet) was normal levet, But the coffe at feast was not good. And sheraton don't offer various routes suttle buses.

    9.6

  • Khalifa
      Saudi Arabia
    August 16, 2014

    Every thing about the hotel and the staff was excellent

    The price given to Booking.xom should be cheaper

    9.6

  • Andrew
      United States of America
    August 15, 2014

    Alice working at the SPG was great! Everything was awesome and we will be back. Thank you

    They didn't have a poker room but that's just all of macau except a few

    10

  • Vasken
      Australia
    August 15, 2014

    The general facilities are excellent and the staff have improved in their personal dealings with customers

    Things are generally not value for money. The feast is difficult to get into with lng queues and no other option for breakfast as well as too far to walk from the tower lifts, particularly the sky lift.

    7.5

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