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Estrada do Istmo. sn/n, Cotai, Macau, Macao – Show map
|Deluxe King or Twin Room|
|Deluxe King or Twin Room - with Cotai View|
|Club King or Twin Room - with Club Lounge Access|
|Executive Suite - with Club Lounge Access|
|Deluxe Suite - with Club Lounge Access|
|Two-Bedroom Family Suite||
|Special Offer - Deluxe King or Twin Room||
|Seasonal Package - Deluxe King or Twin Room|
|Deluxe King or Twin Room - with House of Dancing Water Tickets|
|Dreamworks Package - Deluxe King or Twin Room|
|Dreamworks Package - Two-Bedroom Family Suite||
|Special Offer Package - Executive Suite with Club Lounge Access|
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43 properties in Macau
Including hotels, apartments, villas and more.
2876 verified reviews
They speak your language
Sheraton Macao Hotel, Cotai Central's staff speaks: Chinese, Filipino, Thai, Russian, Portuguese, Malay, Korean, Japanese, Indonesian, English, German
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Outdoor Pool (all year), Grounds
Sauna, Fitness Center, Spa, Massage, Casino
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs HKD 200 per day.
Room Service, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Chinese, Filipino, Thai, Russian, Portuguese, Malay, Korean, Japanese, Indonesian, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged HKD 317 per night in an extra bed.
One child under 3 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 2876 reviews
Value for money
Show reviews from:
Featuring modern Asian-inspired accommodations housed in a 38-floor tower on the lively Cotai Strip is the Holiday Inn Macao Cotai Central.
Score from 772 reviews Very good
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Score from 931 reviews Very good
Galaxy Hotel offers luxurious 5-star accommodations within the Galaxy Macau Resort, across from Macau’s ‘Old Taipa Village.’ It features the world’s largest Sky Wave Pool and offers free Wi-Fi in...
Score from 431 reviews Excellent
Hotel Royal Macau is located beneath the famous Guia Lighthouse and overlooks Vasco da Gama Park. A free 2-way shuttle service from Macau Maritime Ferry Terminal is provided.
Score from 981 reviews Good
Excellent hotel, in very good location. Has everything you would expect from a 5 star hotel. Swimming pool, Gym health spa. The room was massive and so was the bathroom. Felt like I was a king. Very wonderful experience.
The hotel is massive, it has over 3500 rooms. So that means over 7000 guest to take care of !! I tried ringing the front desk one evening, but I could not get through. The phone was always engaged.
Asked for late checkout as our son was not feeling well which they gave us for free.
Room service food was great and really tasty Staff were multilingual and very helpful Decor and room were brilliant and very clean
The sheer size of the hotel took a long time to get from one place to another Price was a bit expensive compared to others value wise Wifi in lobby areas and other places of hotel were not working apart from room
shuttle service should have indicated timing.
Check in was easy with SPG clerk, very friendly and accommodating. hotel is well placed to explore shops and other Hotels on the Cotai strip
rooms dry out when aircon is on..... i don't sleep that well here, passable but not great. Nothing to do with beds, pillows, linen they are first class
staff didnt know how to communicate in English. staff dont know how to give direction.
Food, ambience, location, amenities, room space
AC was too strong
breakfast was excellent , because i went with my parents and in laws , breakfast is the most important for them , they were happy with the breakfast.
Shuttle bus to the border gate.
The lobby airco was too cold and it smells. The towers are confusing.
Location, everything well organized, bed and specially pillows very comfortable
Breakfast buffet in the mall area
Nice and spacious room, nice view from room, clean hotel, helpful staff even during night, free shuttle to / from airport / ferry terminal and Chinese Border.
1 - Not the best location to visit Macao as it is little bit far from the historic part but it is very close from airport, shopping malls and other nice hotel as the Venetian, so perfect for a transfer. 2 - Shuttles stops at midnight but a lot of flights arrive after it and so we shall wait long time to catch a taxi for less than 2 km as walking is not so possible. 3 - Little bit disapointted by the pool. 4 - For this price, breakfast could be included. 5 - No blanket and pillow for baby if not clearly requested.
Loved the pool, the huge usurious suite and the club lounge. Food was outstanding
Hard to pick this. Service was excellent. Westerners not really a priority
Check out procedure. Blocking cards in the morning is not a nice experience. Hotel takes a deposit any way, so what is the problem?
Room was big. Bed was comfortable. Quiet location.
Staff was not friendly.
You don't need to go out. You can stay inside of the hotel you can find everything.
When we went to the hotel shuttle bus, nobody to help with the bags. When we arrived at the hotel nobody helped with the bags to unload them from the bus.
Comfortable and clean
Not enough signage from Venetian to Your hotel. Direction are very messy
Location, breakfast spread, transportation.
Reception by Manager Ryan not up to the standard of a 5 star hotel. Details too long for the feedback but basically "attitude"
This is the 2nd time to stay here. This time is the birthday of us. The staff upgrade our room to Executive Suite for free and with the surprise of birthday Cake in the room. Staff are nice. Will consider to book again next time
Although it is Walkable distance to Venatien and City of Dream. But it still take a more time than what we expect even though they are physically connected. Swimming poor is smaller than What we expect.
Very confortable, has a shopping mall in the building with the best brands of the world, good wi fi.
The hotel is a bit far of the city centre; And because the hotel is very big, have to walk long distances to get to the reception, gimn, pool, etc.
Rooms are quiet. Swimming pool is relaxing. Staff is friendly and quite helpful.
The connection of Wi fi is really really bad. It keeps disconnecting and we need to log in again and again for every few minutes when we were browsing one website.
Lovely rooms and good staff
no major comments
We love the comfortable beds in Sheraton. It made us feel like home. We had an enjoyable holidays.
The shopping malls are too big where it's hard for the ladies to carry the bags around. We need more concierge service where the hotel porters could help to pick up bags and deliver to our room. This will be wonderful where we could do more shopping.
Intetnet connection cut in and out and the cable tv did the same
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