The only negative, which may be for some, is the lack of a television in the room. Since there are very limited television channels on Saipan, the lack of a television was not a major concern. The Wi-Fi Internet available in the room, the restaurant, and poolside was consistent; however, there were times when the download would be slow. All-in-all, no big negative at the Heaven II.
The secluded location is wonderful! Away from the hustle and bustle of the downtown Garapan area, this is a great place to get away. Waking up to the song of numerous birds is so relaxing. The (included) breakfast is much better than the usual continental breakfast offered in many places. The pool is clean and a great place to relax early in the morning or later in the evening.
The staff is helpful, especially the manager, who is willing to go beyond normal duties to ensure your stay is the best possible. Many times the staff accommodated my specific desires.
The hotel maintains a shuttle service to the main Garapan shopping area as well as the airport (which is 35 percent less than the best negotiated taxi fare).
I definitely will return to the Heaven II Hotel on my next trip to Saipan.