British Hotel

the view from the room spectacular

dirty and very old, no elevator 3rd to 6th floor, pay for air conditioning, pay for iron, pay for adaptors, pay for hairdryern, pay for security safe, no tv, etc... bad bredfast.

Downtown access; harbour-side

synthetic orange juice at breakfast

The manager was a great help to us when we were stuck concerning a proposed trip using Grimaldi Feries

it was best location ,especialy view from breakfirst room was very beautiful. Salon at 3rd floor also so nice .cosy ,sunny and perfect view. much better than I expected with homepage. pillow was ideal one

first of all I wish to have a glas or tea cup in the room. I dont dorink coffee so I would like to have some harb tea (green tea ,papermint tea ,stc) for breakfirst

Location

It is the worst hotel I've stayed at in the "West". It needs urgently a complete refurbishment.

clean, tidy and quiet. The staff were helpful and informative. The location was convenient to the rest of the city.

Price and location; 5 mins walk from bus station. Staff very friendly and helpful. Continental breakfast adequate but with limited choice; no toasting facility. Would recommend this hotel as long as you realise the limitations

Lack of TV/ shampoo/ kettle in the rooms

My mail inquiry was answered immediately, with correct information. Further correspondence was equally swift - I also got a room with breathtaking view of the GrandHarbor for extra EUR5 which was perfectly reasonable. An excellent bonus is the complimentary WiFi that normally costs quite a bit in Valletta (if at all available).

The old building is definitely a maze and would need a facelift in general.

The room was perfect. View across the harbour and my daughter and I had separate 'rooms' within our room whcih was ideal. The location is excellent.

The breakfast was poor. Basically bread, cheese, cold meat or cereal. Pretend juice. Even a toaster would have made all the difference.

The location of the hotel was excellent - only a few minutes walk from the main bus terminal and the centre of Valletta. The views over the harbour were stunning too. The staff were polite, friendly and helpful at all times. The rooms were basic but adequate, plus very clean and comfortable, and great value for money in my opinion.

The owners were very helpful as was the staff.

Different breakfast would have been good.

The staff was nice to us all the time, even though our late arrival and they even adjusted our checkout with half an hour allowing us slightly more time to sleep, which was greatly appriciated

There was no information that the hotel is being renovated. The elevator was small, as were corridors. But of course I understand that these two issues are such things that customers only have to adapt to, nor are they changeable.

Nothing to be honest, I don't know what star rating the hotel displays, it might be 2 - none of them deserved. The place is appaling with the exception of the view.