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Grand Hotel Excelsior
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8.6
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147
vurderinger
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Vis vurdering af :
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individuelle gæstevurderinger
Vurderinger er sorteret efter sprog og dato med maksimalt 25 vurderinger
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Jakob
Ungt par Søborg, Danmark 8. okt 2008 |
Et hotel med rigtig gode rammer. Ledelse og personale mangler desværre forståelse for selv de mest basale serviceopgaver, eksempelvis at man spiser buffet under anvendelse af mere end 1 stk. bestik, hvilket gør oplevelsen ringere end rammer foreskriver. Hotellet er femstjernet, men drives som et trestjernet. Manglen på forståelse for god service er udtalt, men personalet er venligt og behageligt. Send ledelse og personale (uden undtagelser) på restaurationsskole i Schweiz. |
6.5 | ||||||||||||
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Anonym
Ældre par Irland 13. nov 2008 |
room was comfortable restaurant 3 star. decor looked vulgar |
7.5 | ||||||||||||
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Margareth
Med venner chatillon, Frankrig 11. nov 2008 |
Confort of the room ,free internet and presing! Breakfast looks good large choice but in fact the food is poor quality,same problem in the evening for restaurant ,I would stay there next time but have meals elsewere!!!! |
9 | ||||||||||||
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Anonym
Familie med yngre børn Taiwan 19. okt 2008 |
Very helpful Staff |
7.5 | ||||||||||||
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Anonym
Ældre par Storbritannien 24. sep 2008 |
Good location The refusal of staff to call metered taxis and their requirement that the tame limousine company was used.The refusal to allow us to use the courtesy car on departure on the grounds we were carrying a holdall. Better customer service is needed from reception desk. |
7 | ||||||||||||
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Gillian
Ældre par Hampton, Storbritannien 1. sep 2008 |
Excellent overall. Staff very helpful. Good location for Valletta Being put on 2nd floor. Very noisy with bar and restaurant directly opposite. Cleaning of patio area very noisy. Would stay again but only on different floor. |
10 | ||||||||||||
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Hiroshi
Ældre par Isehara, Japan 30. aug 2008 |
The restrants offer only buffets and BBQ. |
9 | ||||||||||||
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Anonym
Ungt par Belgien 28. aug 2008 |
service |
9.5 | ||||||||||||
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Graham
Solorejsende LONDON, Storbritannien 18. aug 2008 |
Staff were very helpful and friendly Business area was un manned at times and at this time was being used by young children. Also the printer was only black and white where colour printing is required for business. |
8.5 | ||||||||||||
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Anonym
Familie med yngre børn Slovakiet 17. aug 2008 |
cleanliness and staff attitude |
8.5 | ||||||||||||
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Stephen
Solorejsende nederokkerzeel, Belgien 11. aug 2008 |
Just wonderful |
10 | ||||||||||||
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Gorazd
Solorejsende Radomlje, Slovenien 6. aug 2008 |
Services, quietness |
10 | ||||||||||||
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Richard
Solorejsende Houston, Amerikas Forenede Stater 3. aug 2008 |
view from balcony price was high |
8.5 | ||||||||||||
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Anonym
Ungt par Sverige 30. jul 2008 |
A true 5 star hotel! Staff were extremely nice and helpful, room (sea view) and facilities were great, and the breakfast qualified directly for my top 3 ever (and I have seen a few...). Never tried the restaurant, but expect it was good as well. Location was central and close to Valetta bus hub for traveling anywhere on Malta. Transport to/from the airport would have been nice, and it felt a little strange to find a complete pricelist of all the room interiors (although we chose to consider it as funny rather than offensive). Besides that, this hotel was really excellent and it would be a pleasure to return at a later point! |
10 | ||||||||||||
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Anonym
Familie med ældre børn Storbritannien 16. jun 2008 |
liked the room, the position of the hotel, the spa, liked everything. |
10 | ||||||||||||
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Willy
Solorejsende nesbru, Norge 9. jun 2008 |
the AC did not work very w |
9.5 | ||||||||||||
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Douglas
Ældre par Pedreguer, Spanien 4. jun 2008 |
The friendliness and helpfulness of most of the staff The noise around the pool area was excessive and did not encourage a restful break. We walked out off the bar on a number of occasions due to slow and poor service. The food prices were high and seemed overinflated with the surrounding bars and restaurants |
7 | ||||||||||||
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Georgios
Ældre par ENGOMI - NICOSIA, Cypern 30. maj 2008 |
Spacious room, clean and with a beautiful harbour view. Very friendly staff. Good food. We a had a lovely stay and we recommend this to everyone. |
9.5 | ||||||||||||
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Ronald
Solorejsende M'Scala, Malta 27. maj 2008 |
good staff |
10 | ||||||||||||
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Anonym
Solorejsende Sydafrika 25. maj 2008 |
The pool! I was on business and had little time to enjoy myself I'm afraid! |
8 | ||||||||||||
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Anonym
Solorejsende Nederlandene 5. maj 2008 |
The view, the peace, the confort Some of the rooms have very poor view, facing the wall and close to the daily maintenance mainhouse, including sewerage |
9.5 | ||||||||||||
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Anonym
Ungt par Irland 18. apr 2008 |
Location was excellent, room was very quiet and very clean. Staff were friendly and very helpful. Evening buffet in the restaurant was excellent. There was a smell of stale cigarette smoke in our room even though it was a non smoking. |
9 | ||||||||||||
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Anonym
Ældre par Sverige 4. apr 2008 |
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9.5 | ||||||||||||
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Lynn
Ældre par Cheshire, Storbritannien 2. apr 2008 |
The comfortable and spacious room with brilliant harbour view. Modern tv with english channels. Polite, friendly and helpful staff. Only the uphill climb via many steps to reach the exit and then more of an uphill climb and many steps to reach the bus station. I suffer with arthritis of the hips so I struggled. |
10 | ||||||||||||
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Anonym
Ældre par Spanien 10. mar 2008 |
Everything, an extremely well run hotel, nothing was too much trouble for the friendly and attentive staff |
9.5 |
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