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Grand Hotel Excelsior
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8.5
Top
Based on
209
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anders
Mature couple
Västervik,
Sweden
June 10, 2009
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It was a nice experience overall. I am a very frequent world-traveler. Staff was friendly and the amenities great. I would like to know the menufacturer of all the marble lions (chinese?)! Could you please send me a link to their website? The bed was a bit hard for me. Woukd have preferred a slightly softer mattress. During the night (Saturday-Sunday) there was a lot of noice outside our room (#755) which I pressume were wedding guests? |
8 |
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Pamela
Solo traveller
London,
United Kingdom
May 30, 2009
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the pool side and view was magnificent the food could be better. |
6.5 |
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Karen
With friends
New York NY,
United States of America
May 21, 2009
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The staff was helpful, the breakfast excellent, location very good. The shower tended to overflow by the end of the shower. |
8 |
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William
Mature couple
Reading,
United Kingdom
May 20, 2009
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Very comfortable, fantastic sea view, caring staff, excellent breakfasts - and just a short walk (uphill) to the centre of Valletta, which is a fascinating city. The bus station, where you can catch a bus to almost anywhere on the island, is also very close. Down the hill from the hotel is a great Italian restaurant, which makes a nice change from the walk into the centre. It's a big hotel, and attracts big conferences. But it seemed to cope well with large groups, and did not interfere with our stay. And the walk up the hill into the centre started to get a bit tiresome, but there is an hourly courtesy car you can take if you organise yourself accordingly. All in all, the hotel is hard to fault. |
10 |
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Marcel
Solo traveller
Luxembourg,
Luxembourg
May 20, 2009
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The service at this hotel is absolutely excellent. |
9 |
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Anonymous
Family with young children
Austria
May 19, 2009
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The hotel can not be 4 stars: 3+. The location is nice and a view from pool area and restaurants is also nice. The room is also acceptable and breakfast is OK. But the Spa facility closes too early and not allow the guest to use the changing room. The taxi service is too expensive. The spa closed at 7PM and they do not allow guest to use even the locker room, let alone the shower in the changing room. We were also assigned the room opposite to the restaurant: no privacy. They did not change the room. The taxi service of the hotel charged 10 minutes distance 25EURO. The cleaning service came during our breakfast and kept us waiting outside of our room for 15 minutes. |
5.5 |
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Anonymous
Solo traveller
Japan
May 8, 2009
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Clean and very close to the bus terminal. Poor information about facilities. (How to use the shower? (That was a bit tricky.) How to get to the spa, pool, restaurants or shops? business hours ? etc.) The receptionist didn't explain about +100 Euro deposit when I checked-in. |
8 |
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Judith
Mature couple
Ocean Shores,
Australia
April 17, 2009
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So close to Valetta, the World Heritage city. All areas of Malta easily accessible. Large outdoor pool and interesting indoor warm pool. Gym. The friendly courtesy of every staff member. A la carte cooking in main restaurant - the salmon on barley was delectable. The themed buffet dinners were very generous. Gym didn't open early enough to go before tour pick up. The hotel is down a hill and has many steps up to road level but there are courtesy cars if this is a problem. |
9.5 |
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Anonymous
Mature couple
United Kingdom
March 14, 2009
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Comfortable hotel, friendly & helpful staff, great views, good value Food was not consistently good |
10 |
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Alexander
Solo traveller
Plymouth,
United Kingdom
March 3, 2009
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Room was upgraded without having to ask and the staff went out of their way to make my stay as enjoyable as possible. The price of drinks and spa treatments were a little expensive. |
10 |
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Stephen
Solo traveller
nederokkerzeel,
Belgium
February 24, 2009
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Great Hotel Great Time Hotel Daily Activity Guide did not say what was on in valetta only the hotel. Should mention market on Sunday, my stay during carnival the start times of the parades would have been nice. Back page of the guide was empty on both days I was there. |
10 |
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Paul
Family with older children
HongKong,
United Kingdom
February 23, 2009
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Location, wireless internet access in the rooms, cleanliness and helpful staff.Car rental was simple and reasonably priced. |
7 |
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Anonymous
Mature couple
Germany
February 18, 2009
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Friendly staff. Good location with great view. |
9 |
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Anonymous
Solo traveller
Finland
February 17, 2009
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Very polite staff, not very expensive considering the amenities, good selection at the minibar, overall a very nice hotel My balcony door wasn't really airtight, so there was an unpleasant noise when it started to get windy |
8.5 |
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Anonymous
Mature couple
Ireland
January 31, 2009
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It was very relaxing, the staff were very friendly. All in all, a very good experience. |
10 |
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Carol
Mature couple
Bassano del Grappa,
Italy
January 14, 2009
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We found the hotel very comfortable and well equipped. The position is very convenient as it's near the bus terminus and town centre. While we were there it was very quiet and relaxing and the Spice restaurant food was superb. The staff very helpful and friendly. |
9.5 |
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Anonymous
Young couple
Romania
January 7, 2009
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Location, view |
7.5 |
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Ruena
Mature couple
Budapest,
Hungary
January 2, 2009
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Perfect view from my window. |
9 |
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Anonymous
Family with young children
Georgia
January 1, 2009
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indoor pool did not really work |
9.5 |
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Anonymous
Solo traveller
United Kingdom
December 30, 2008
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Definitely excellent hotel. I recommend this hotel. |
10 |
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Anonymous
With friends
Norway
December 30, 2008
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Feel comfort |
7 |
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Peter
Mature couple
salisbury,
Australia
December 29, 2008
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size and furnishings of the room, free internet, breakfast |
10 |
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Dan
Mature couple
St Julians,
Malta
December 26, 2008
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Very nice surroundings overall and great atmosphere to relax in. As a 5-star hotel we had some rather high hopes for dinner, but was really surprised by the poor quality of the huge buffet where quantity ruled over quality. 50 percent of the food did not taste at all, the rest was over-salted. My advice to the kitchen is to trim down on the courses and make less but more appealing - the same goes for the breakfast. |
6 |
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Jason
Young couple
Qawra,
Malta
December 16, 2008
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Service and food at the Dinner (buffet) service at the lobby bar. Waiters need basic training to do the job |
8 |
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Anonymous
Mature couple
Qatar
December 14, 2008
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The room was spacious. Breakfast was great. Location was central and very close to the bus terminal. there was an electricity failure during our last night of stay which is very annoying. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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