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Grand Hotel Excelsior
Great Siege Road, FRN 1810 Valletta – Show map
Excellent location – rated 9/10! (score from 1079 reviews)
Rated by guests after their stay at Grand Hotel Excelsior.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on Aug 30 at 8:34 AM from Germany.
6 Reasons to Choose Grand Hotel Excelsior
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19 properties in Valletta
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1079 verified reviews
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Grand Hotel Excelsior's staff speak: Russian, Dutch, Italian, French, Spanish, English, German, Arabic
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Outdoor Pool (seasonal), Grounds, Terrace, Sun Deck
Windsurfing, Hiking, Cycling, Diving, Snorkeling, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Private Beach Area, Indoor Pool (all year), Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Russian, Dutch, Italian, French, Spanish, English, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 3 years stays free of charge in a crib.
Free! One child from 3 to 12 years stays free of charge in an extra bed.
One older child or adult is charged EUR 35 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
The maximum number of total guests in a room is 3.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Grand Hotel Excelsior accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the fridge in the room can be filled upon request for a fee.
At check-in, the hotel reserves the right to pre-authorize a security deposit on your credit card, over and above the price of your stay. The deposit is 50 EUR per night of your booked stay.
Based on 1079 reviews
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The facilities, Staff friendliness and the ambience were supberb. The proximity to Valletta was great,
I just did not like that i requested a double bed and got twin beds. It clearly made a difference to me what type of bed i had otherwise i would not have requested a particular type.
In practice evrerything, but we were especially happy with the private beach.
Food is very good Location is fabulous Staff are very helpful and friendly
was turned away from breakfast despite there being empty tables (I challenged and was let in) could not get twin stroller through room door - had to collapse each time we entered/exited the room
Every aspect within the hotel was good.
The hotel is built halfway up the hill, and this is not made clear. Furthermore, if one wished to walk down to the ferry the outlet from the Tea Lounge was not available, which meant that one had to walk up, a considerable distance before walking down to the ferry.
Air-conditioning works badly, no good sleep, because there is no air to breath. WC does not work properly even after calling plumer.
As you'd expect, the facilities are excellent. However the real winner with the Excelsior is the staff - without exception delightful and nothing is too much trouble.
The only thing I can find the smallest fault with is the coffee at breakfast: and it has to be said that, that apart, the food (especially the breakfast) in the diningroom is excellent
The whole experience. Staff fabulous. Very clean and friendly
Nothing. We loved it.
Good Indoor & Outdoor Pools Good Access to Valletta Town (a short 5min. walk to city gate although there are steps) Comfortable Rooms Friendly Staff Good breakfast choices.
Some of the ancillary facilities required maintenance. Eating in could have been better value.
Great staff attitude Good facilities Good proximity to Valetta centre Spacious comfortable room
Price of Ice Cream at the pool!!!!!
Location, choice of breakfast items, pool.
No PCs for general use for free. 15 minutes use cost 5 euros.
Location view staff
Lousy coffee surcharge for expresso. Very dangerous street exit from hotel to walk into town.
Staff are very accommodating especially management. We were very lucky to get an upgrade. Had a fabulous stay. Thanks to all.
Very friendly and helpful staff, pool and small 'private beach' which let us swim in the harbour, terrific views across harbour, good breakfasts, excellent wifi everywhere.
Coffee wasn't good. Noise from (someone else's) wedding reception going on after midnight and audible through half the hotel was annoying
The staff were lovely and very friendly also all the cleaners said good morning to us and asked if there was anything we needed. Loved the free water as well.
We liked everything
Alexandra on reception very good
Stained room carpet (room 605), torn bed head, exchange of bathroom linen poor (left without bathmat and face flannels twice!) room service taking over 2 hours to replace, broken loo seat hinge took over 24 hours to fix, small number of coffee and creamer sachets, poor service of tea/coffee at breakfast. Complaints made at time of visit but met with little enthusiasm and no contact with front of house provided.
Everything was perfect, when I return to Malta I'll be staying at the grand again.... thank you
Having to leave !
The food was very bad
The staff were very friendly and helpful. The location was within easy walking distance of main Valetta walled city. The rooms were very comfortable and nicely equipped and furnished. The breakfast and platters in Tiki Village were excellent. Would highly recommend staying here and would definitely stay here again if we return to Malta. On site parking good.
Finding entrance to hotel was difficult. Balconies on the side we stayed were too hot most of the time as in full sun.
Shortage of places to sit outside in the shade.
Stylish hotel in great location, room was spacious & comfortable & we got upgraded to a sea view room.
For a 5 star hotel I would have expected the following as standard:- a separate shower, as opposed to shower in a bath, which was tricky to get in & out of; a full range of TV stations instead of the handful on offer, complimentary fruit, a bath mat, we had to ask to get one which turned out to be a small towel. Overall, we felt that there was a distinct lack of customer care & service.
We thought the hotel service and facilities were excellent
The only small complaint would be that the room we were allocated could have done with a new carpet as it looked like the furniture had been moved leaving marks
I was only able to get into my room well after 4 PM despite checkin time being 3PM, however when I asked to stay in the room a little past 12PM as I had a late flight that evening, I was sneered at like 'how can you even dream of asking something like that'. Treadmill did not work, notified reception, nobody had come to fix it yet when I left the gym 1 hour later....
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