Grand Hotel Excelsior

Lyxhotell samtidigt som det var prisvärt. Fantastiskt läge och utsikt från de flesta rummen och frukostmatsalen, vänlig och hjälpsam personal, ingenting saknades på den smått otroliga frukosten som smakade ljuvligt, det var rent, vackra möbler och lugnt läge men ändå nära till busstationen. Vi utnyttjade inomhuspoolen och gymmet varje dag. Det finns utomhuspool också men i december är det för kallt att utnyttjas. Absolut tyst på rummet, inga störande ljud. Vackra Vallettas definitivt bästa hotell.

Vi hade beställt rum med havsutsikt "åt sidan" och förvisso hade vi havsutsikt om man tittade till höger men hade en hög mur rakt fram med ganska ful nedgrävd tank, som en bakgård och det var ingen uppmuntrande syn. Dessutom skymde muren eftermiddagens sol på ett tråkigt sätt. Vi hade sett framemot att sitta på balkongen och njuta av de sista solstrålarna innan vi sedan skulle ut och äta. Hade vi haft ett rum högre upp hade vi sluppit detta, men visste inte om det och därmed kunde vi inte helelr påtala det vid beställningen.

Internationell lyxklass, vänlig personal och fantastisk frukostbuffé. I bottenvåning finns stort gym och pool men vi hann tyvärr inte utnyttja det. Uppskattade särskilt frukosten med omellet som lagades på plats, mängder av frukt och mousserande vin för den som vill

Mycket bra frukost. Bra läge.

Restaurangens a la carte var ok, men kunde varit ännu bättre. Inget dricksvatten på rummet. Borde finnas utan kostnad på denna standard av hotell.

Location is excellent. Views from breakfast first class. Room very well appointed, clean and comfortable

Some of the add on services could have been better - room service, concierge, taxis and laundry all worse than average in my experience

Other than the very poor quality & choice of food, the staff were all friendly and helpful.

The choice and quality of the a la carte menus was very poor. Remember: the Excelsior is graded as a 5* Hotel!! On the criterion of a la carte food, the hotel does not merit a 5* rating.

The hotel is beautiful & very comfortable. The staff are friendly and most helpful. There is a warmth and sense of style about the hotel and the view of the bay from the dining room is superb. Breakfaast was just wonderful with a wide range of food. We loved the hotel and really enjoyed our stay. It is quite close to the main bus station in Valletta and that made everything so convenient for us.

There was nothing we did not like about the hotel. We can find only words of praise for the hotel. However, there is a slight hill just outside the hotel and this might be a problem for elderly people. Of course, there is a shuttle bus provided by the hotel which will take you to the town centre if booked in advance. This comes along hourly from 9am.

the hotel is very good

when u book through your system, what wld be good is if i cld get a copy of my bill afterwards off your website

the unpretentious luxury,the efficient and courtious staff at all levels,the excellent breakfasts and the super pool

The view from sea-view rooms. Comfortable beds. Location - close to the old sites and the bus station.

The service was haphazard and not in line with a 5-star hotel, particularly at breakfast. High prices for drinks and food.

Everything was perfect, good stuff, clean and quit.

A PORTER GAVE ME HIS HOSPITALITY WHEN I CHECKED-IN

INTERNET CONNECTION BY WIFI WAS UNSTABLE

The staff of the hotel is very good and the hotel itself is in the middle of a high standing cultural region.

Room, Location, Staff

Hotel fullybooked hard to get served at B'fast, just for a coffee. Other 5* hotels in the area (Fortina Spa) have espresso coffee machines in bedrooms maybe the Excelsior team will consider this.