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Newest reviews for Paradise Bay Hotel

  • Mark
      Malta
    August 26, 2014

    Staff, air condition system, baby bed it's like a jail room. Breakfast not good selection, deck chairs full as there were many 1day stay at the pool. No assistance in the pool.

    3.8

  • Fayaz
      United Kingdom
    August 20, 2014

    The room was clean and big. Good facilites and breakfast was good.

    Staff lack customer service skill and hardly smile.Anything they do is like a favour. The hotel's income is through tourists and should be provided with good customer service and treated well.

    7.1

  • Christopher
      Malta
    August 8, 2014

    Location Food / Restaurant Professional service

    No wifi in rooms. Slow wifi during weekends.

    10

  • Paul
      Malta
    August 5, 2014

    the breakfast and dinner where good

    the staff at the reception where very bad.the room was not very clean.some of the tiles by the pool is very dangerous and some old cigarettes never cleaned up. the bed was not comfortable.

    4.2

  • Elliot
      United Kingdom
    August 3, 2014

    Nice view Friendly, helpful staff Convenient location Clean Pool/beach not too crowded

    Restaurant dinner menu quite limited Only given one small pillow Lots of traffic nearby because of Gozo ferry

    8.3

  • Paul
      United Kingdom
    August 3, 2014

    Great quiet location . Booked junior suite Easy access to busses

    Bar staff were unfriendly and unhelpful. Male reception staff members were unfriendly and unhelpful also . Cleaning staff poor job of cleaning room.

    7.1

  • Sandra
      Netherlands
    July 29, 2014

    Location - it's close to Comino Island (the most popular beach)

    Poor service / rude staff Poor breakfast Basic features and amenities Unclean floors (shabby corridor carpet)

    4.2

  • Luke
      Martinique
    July 29, 2014

    Location

    Pool umbrellas are teeeible and having to check out at 11:00 am and pay an extra €64 for a couple to stay after 11am by the pool.

    5

  • Julie
      United Kingdom
    July 26, 2014

    Our room was spacious, clean and over looked the sea and pool area.

    The salt water pool was really disappointing we all found the salt in our eyes a real problem. Service at the Café area downstairs was really slow 40 minutes just for some chips and we had to remind staff about our order. Staff were not customer focused at all. At breakfast in the restaurant nobody greeted us or said good morning we were not told to help ourselves or what table to sit at. Reception did not ask if our room was OK or if we enjoyed our stay? I would have told them infact the the fridge leaked, balcony door did not lock and your staff need training in customer service.

    5

  • Kenneth
      United Kingdom
    July 18, 2014

    Great location for diving

    A bit remote from nearest town or village

    8.3

  • Patricia
      United Kingdom
    July 9, 2014

    We liked the big rooms and everywhere is lovely and clean .

    10

  • Arno
      Germany
    July 9, 2014

    People at the reception were not friendly, rooms are old fashioned and loud if you don't have one to seaside, all over no 4 star Hotel

    4.2

  • Zdenko
      United Kingdom
    July 6, 2014

    Wifi connection very poor.

    3.8

  • Osama
      Libya
    July 1, 2014

    - Views. - Staff. - morning practise staff. - position of the resort. - swiming at the sea which's in the hotel (amazing). - Chairs and sun umbrella.

    - Beach (not good at all). - Breackfast. - The water of the pools is sea water (very salt). - The lift. - TV (very very small) - Fridge.

    6.7

  • Susan
      United Kingdom
    June 29, 2014

    Food was good, pools were nice, bar staff friendly, we liked the location. Weather was kind to us no rain in 10 days

    Went last year and had a super room, this year we were put along a corridor in the south wing which was quite poor in cleanliness, the air con did not work(leaking as well). When this was reported it was fixed. Beds and pillow uncomfortable. The other hotel guests were badly behaved extremely noisy keeping up awake every night till gone 2am knocking on our door constantly. When we reported this nothing was done to stop it.

    5.8

  • Alison
      Malta
    June 27, 2014

    the bedroom was perfect

    attitude of the reception staff

    7.9

  • Daniel
      Malta
    June 25, 2014

    pool , location , view from room

    at checkin we werent advise in orderr to put purchases on the room you need to open an account. We were eating on our aniversary and in the middle of the dinner one of the staff came and asked to pay the dinner . We couldnt believe / never happend in any of the hotels we went. My wife was shocked an emberrased since the staff shouted the need to pay for the dinner in advance with all thwe other guuests starring at us.

    8.8

  • Kacziba
      Hungary
    June 23, 2014

    The hotel is close to the ferry and the breakfast quality was acceptable for 3 nights.

    Old wing is totally unacceptable for this price. Don't choose this hotel if you wish to sleep at night as the beds are so uncomfortable and the room is like an old soviet hospital. Toilet didn't work we only could use the common one in the ground floor... there was only one shop in Chirkewwa which was actually the hotel's shop and it was incredibly expensive. The hotels 2 restaurants' menu are totally the same with a ridiculously high costs. Don't order pizza, you will not be able to eat it...

    4.6

  • Paul
      Australia
    June 22, 2014

    The location and swimming facilities.

    The hotels lacks the running it deserves The food is poor, the entertainment is very poor considering the location, There seems to be a lot of empty halls and rooms which could be made of good use. The so called sauna is a joke, the towels are as thin as wafers. It is advertised as a resort, it's not.

    5.8

  • Anonymous
      Russia
    June 17, 2014

    Nice private beach and excellent location for going to Comino and Gozo. Great swimming pool with different depth siutable to anyone. Nice bar and free wifi in public zones.

    Without a car it's very boring - it's hard to get even to a restaurant. The breakfast was poor (just apples and bananas for fruits, eggs and beans). The dinner costs about 20EUR and (considering the food choice) the value is not good for that money.

    7.5

  • Amy
      Ireland
    June 12, 2014

    Was very disappointed with my stay. Found the receptionist very rude and unhelpful. Hotel is very ugly looking and has really ruined the natural landscape. We were meant to stay 3days and we moved just after 1night and stayed in Gozo, the island next to malta. I would highly recommend Gozo, especially xlendi.. It has lovely walks along the cliffs and the landscape is beautiful.

    2.9

  • Anonymous
      Italy
    June 11, 2014

    Nice location, near a beach called paradise bay that is really nice and also near the ferry to go to gozo and comino, excelent sea view, and also in front of a bus stop that you can go to all island of malta, but you have to come back max 22.30/23h or you have to take a taxi...the room have everything i need but air conditioning was not working i don't know why, and there was no minibar but the rest was nice...and i enjoyed the time i spent there..

    there's no bars or restaurant nearby...if you want to come back to hotel late you have to take a taxi..

    6.7

  • Ieva
      Lithuania
    June 9, 2014

    Sea right in front of the window. And food was quite good.

    Rooms, smell, location, pools, beach (a lot of ships near, not nice to swin in a fuel). It's not 4 strats hotel!!! After we went to 3 stars hotel in Sliema and it was much better! This hotel need renovation! It's like road motel in Poland.

    3.3

  • Mindaugas
      Lithuania
    June 7, 2014

    Good location, sea, pools, good breakfast.

    Room and bathroom weren't very clean (there was ants !!! in our room), matress and pillows - hard as a stones. Pictures, which you see when booking your room is completely different from room, which you get for living...

    5

  • Vincent
      Malta
    June 4, 2014

    We have stayed at this hotel numerous times, but our last stay was disappointing. We booked online and we were given a room that was not similar to any of the pictures that were available: it was small and quite dilapidated. In order to change the room, we were then asked to pay more. It took quite some time to get an adequate room since one of the rooms was noisy. We were finally given a luxurious room that cost the total amount we paid (that shown on the website and the extra requested at the hotel), however we did not require such a room. We would have been happy with the standard of the room we originally booked. We were told that we should not have booked via booking.com. This is not acceptable since we paid for the room as described on the website.

    6.7

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