The New Tower Palace Hotel  

Friendly reception, clean rooms, internet service in the rooms ; good overall service / value for money

Poor TV chanels choice

Location was fantastic. 5 minute walk to Sliema Harbour for sightseeing tours, harbour cruises, water taxis to Valetta, etc, Toursit Information Staff in Lobby booked all my tours for me and I got picked up from the hotel. Room was spotless and it was lovely to have a balcony. Every room has one! Staff were super.

Sea view and location

The breakfast room was dull and boring. The quality of food and choice was very limited. It was very cold in our hotel room and in breakfast room as it was the coldest February in twenty seven years. The central heating none exitstant.

Only the location

Very dirty rooms, the hotel should be repaired, monotonous and cold breakfast meals, hot meals are avaible for an additional fee, the staff is not kind, in one word: never go there again

Used it for the second time and both stays were excellent. Will surely go back. John

Good value for money. Good location. Helpfulll staff and very clean. Ideal for budget holidays or business trips. N.mansfield

Location was the best part

No double bed, 2 singles pushed together. Air Con didn't work well. Showers didn't wok well. Breakfast was poor, limited range to choose from. 1 lift was out of service. No parking facility. Lack of plug sockets in room, very old tv.

Not expensive and functional

Did not get the rooms we pre-paid for.

I stayed over there, but could not found good basic services, which any tourist can expect. Basic facilities means to cleaniness of washroom, provide air conditioner services, TV remote, clean bad sheets, etc. Despite my complaint to hotel management, they refused to provide 24 hours air conditioner services, clean white bad sheets etc. I would request you to please remit my 50% hotel expenses, and don't include in your list for future bookings. The management were not cooperative. If you would like to include this hotel name, please must mentioned in web site,which facilities are available. I hope your management will take serious action. Regards, Syed Mohammad Jaffar

location , could not have been better, the pool was good.

the cleaning was inadequete, the so called balconies were a joke as only 1 person could very uncomfortably sit there as it only had 1 funny looking thing made out to be a chair, the shower was absolutly useless as you had to hold it as it had a mind of its own and went everywhere except on you,the sheets are too small but i knew this from previous comments from other people,the breakfast ,well now lets see ,according to my booking it was inclusive of full english ,not so ,you had to pay 5 or 6 euros for the pleasure otherwise a boring continental was what you got.the lifts ,well there are 2 but only 1 worked and not very well ,so value for money ,a big no.lucky this hotel is being pulled down next year otherwise it would probably fall down ,sorry did i not mention the massive cracks on the brickwork outside our room , check for yourself , room 304.and if this room was superior i would like to know to what ,fawlty towers maybe? it was a joke

The location.

The hotel is quite old and feels in need of a face lift. One elevator wasn't working and another was old and shabby. The breakfast food was quite dry. Similarly, the staff were quite unfriendly as when asked to call a specific taxi company they did not have the number but in fact only called enquiries when pushed by a local maltese resident friend.

The location near the beach and very good prices

The air conditioning quite sucked, old furniture, old sheets, old towels... Poor selection of breakfast. And NO parking.