The Palace

The pool, the view and Sliema

Its a very good 4 star but not a 5 star hotel. Having said that we paid 70 euros a night for 15 days so no complaints at all...

Big comfy beds! We slept very well. The TV was new. The room was well furnished and decorated nicely. Staff was very helpful with booking restaurants and suggesting things to do.

The shower was leaking horribly. Everytime a shower was taken the floor became completely wet. The rooms that do not have a view outside are very dark. No natural sunlight to wake you up in the morning. If you can, it would probably be better to pick a room with a view outside but to others it may not be a big deal.

Good position, good room, easy check in and out. Good Gym and Spa facilities. Maids cleaned at times to suit. Would recommend asking for exactly what you want when booking. I asked for a sea view and balcony and the room was much better than I expected, I may even have been upgraded without being told.

Only the noise of scraping furniture from rooms and restaurant presumably above, could ask the cleaning staff to think about this early morning and late night. Be aware that on arrival we were offered a discounted breakfast deal as we had not already booked it. i.e. 12.50 for breakfast if taken over 3 consecutive days instead of about 18.00,

The hotel room's size was good, as well as plasma TV, pillows, bathrobe and slippers

Service was appalling. They argue and were not cooperative when issues arised. They did not communicate with each other. Front front desk to waiters, cleaners, bell boy...On the swimmingpool, the mattresses on the lounges were all dirty and ripped.

The carpets in the common areas were very dirty in places. At 18 euros the breakfast is far too expensive.

Beds were comfortable and it was very quiet. The staff very friendly and helpful. The rooftop restaurant was very good.

Just little things like no where to hang your towels in the bathroom. No tissues in the bathroom. No draws for your clothes. Nothing major.

The room and staff excellent. The Temptasian restaurant is wonderful.

Breakfast - not to the standard of the hotel. Very poor. Too many problems to descibe.

The location was perfect. The facilitie of the hotel and the modern look. The room sizes were great.

The cleaners would knock on the door and enter imidiately not allowing us to get to the door. This felt a little rude and ivasive

Whatever direction you walk you are at the waterside within five minutes. Relaxing view of the sea from the balcony in the room. Pleasant restaurant/bar staff. Food magnificent: lots of interesting choices including local specialities.

Some of the staff are not yet up to 5-star standards of training: there is a tendency to refer you to someone else instead of dealing with the request. The coupon system for gaining access to the internet facility is outdated and inefficient: this could be recorded and billed automatically.

the pool is beautiful.

buffet was cool. service at the lounge bar disaster.

The hotel is very well located for both sliema and St. Julians, the facilities are very good and the staff friendly.

The choice of food is very limited and overpriced compared to local restaurants.

The fact that the room cost 80 Euros p/n. Its a 5 star hotel with 2 pools, one of which is an infinity pool. What more do you want?

I asked for a double bed, but didn't get one... but it was the last double/twin room availiable so what can you do? In fairness once I asked in person they moved the beds together and changed the bedding. The 2 singles were huge anyway.

The service was impeccable.

The water pressure was very poor.