Topaz Hotel  

The inside swimming pool was nice.

Disappointing is the only word we can think of. Our first impression, when we walked in was cold and uninviting. This was reinforced when we were asked to pay the bill up-front by the receptionist on checking in. When we entered our room my wife wondered if we should ask fer our money back and book another place in the morning! We asked them if they would changed us to a double room as opposed to the twin room we were in. We were told that they would put the two single beds together and a double mattress. We aggreed to this. But, after a second reminder next day, what they did was pulled the two beds together and put a sheet over them. If we attempted to get close together, the beds moved appart, so,for the 1st time after 35 years married ( it was our anniversary) we spent the week in seperate beds. Breakfast seemed like miles away from our room which was actually accross the street in another building joined by a tunnel under the road. When we eventually found the restruant ( one of the staff didn't know where it was) very badly arranged, and again staff very unhelpful. We had breakfast there only two mornings because it was such an annoying experience. There was a "guests relations" desk in the reception area, but there was nobody there at any time to discuss anything with. The inside swimming pool looked nice but was small, the outside one was a disgrase, and there a bar up there and to order a drink, you have to go to a table/chair cashier away from the bar, tell the lady what drinks you wanted, pay for it. Then take your reciept to the bar, repeat your drinks to the barman and then you would be served. Wiered we thought. Look !!! I could go on and on about this place. Why should it be called a hotel ? Big building perhaps ? I dont think its a hotel at all. Apart from that (htl), Malta is great and we will come back to it again. So much to see and do. All the rest of the people in Malta are so friendly and helpful. Good fun. Food and drink good too.

Above all we liked the room that we were given, actually it was like a small apartment. Our 17 year old boy had the tv room with the sofa bed all to himself while we had a seperate bedroom so everyone could enjoy his/her privacy. Although we were out of the room most of the time we can say that we also appreciated the kitchenette which came in handy for quick snacks and for tea making. However, we would have been grateful if there were some teabags, skimmed milk and sugar sachets provided in the room at least for the first night. The breakfast was also abundant:)

The boy complained that to have access to the internet there was an extra charge!!

A down to hotel with full amenities. Rooms were very large and comfortable, best of all clean and comfortable and for once with working air - conditioning to keep room warm even during the night (the A/c functioned then also). Breakfast was lavish. A positive experience.

We asked to move rooms to be on the other side of the hotel near our family and the hotel staff were helpful and provided us with an alternate room.

Slightly confusing layout of hotel-fine once you'd got used to it though.

The room in which we were in was quite big and comftable, and welll cleaned thanks

My only disappointment was that in certain time during the day there was an unpleasant smell... Like drainage.

I booked a room for 2 adults and 1 child and I only found 2 single beds in the room, when I called reception I was told I should have 4 beds in the room, then I had to wait to get a 3rd bed, No internet access in room!

I was staying there for a darts competition that was being held there,so booked to be at the venue.

Si pensa a un quattro stelle ma non e' neanche due,la stanza era messa male quando prenoti un quattro stelle ti immagini un'altra cosa.

Бассейн на территории отеля. Вечерние развлекательные программы.

В бассейн на территории отеля может пройти любой человек не проживающий в отеле.

Výběr pouze dle ceny. Výborný bufet, ubytování by si zasloužilo upgrade. Nebýt akční nabídky a platit plnou cenu, byl bych značně roztrpčen. Tento hotel je pro usedlejší typy turistů.

Velkokapacitní zařízení, trochu omšelé, včetně personálu. Ale za tu cenu, není proč kritizovat. Přespat, najíst, zmizet a to stále dokola...

eigenlijk aan alles we vonden het er geweldig, vriendelijk personeel, allemaal behulpzaam.

Il costo.

Alla accoglienza non avevano la mia prenotazione. Mi è stata data una "emergency room". Per avere la camera prenotata ho dovuto affrontare diverse discussioni passando per una camera a dir loro pronta che invece non lo era per pulizia e materiali presenti del precedente cliente. Al mio rifiuto con richiesta di indennizzo hanno finalmete trovato una camera accettabile. Ho dovuto comunque pagare in anticipo l'intero soggiorno ed ho pagato il costo della prima notte come le altre.Ho qualche dubbio sulla affifidabilità del vostro sito o nel vostro criterio e verifica relativo alla scelta degli alberghi da includere.

sensazione di decadenza