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Calle 16 Norte Playa del Carmen, 77710 Playa del Carmen, Mexico – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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493 properties in Playa del Carmen
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14 verified reviews
The staff speaks English
Allure Agave Acanto by Karisma's staff speaks: Spanish, English
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Mega (0.5 miles) Walmart (0.7 miles)
Imprevist (0 miles) Plank (0 miles)
Ah Cacao (0.1 miles)
From 3:00 PM
Until 11:00 AM
Cards accepted at this property
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Based on 14 reviews
Value for money
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Just 2 blocks from the beach, this Playa del Carmen hotel features an outdoor pool and tour services. Guest rooms boast rustic Mexican style architecture with free Wi-Fi.
Score from 169 reviews Good
|Located in Playa del Carmen, only 1.3 km from popular Mamitas Beach Club, Alizes H-24 offers an outdoor pool. This complex features free WiFi access.|
March 7, 2015
Very friendly and helpful staff
February 17, 2015
December 17, 2014
The hotel was perfect and location was great.
November 10, 2014
Location & rooms were great. The staff was very friendly & helpful.
August 7, 2014
This hotel is just GREAT. Its close proximity to shops, restaurants and beaches. Hotel atmosphere is inviting and comfortable. Staff was kind and helpful. Best place to stay in Playa Del Carmen. I will definitely stay at Acanto on my next visit. Miss there already
July 12, 2014
The WIFI was spotty at times.
The location was perfect, the staff was friendly and helpful, the hotel was beautiful, and the rooms were spacious and clean.
March 11, 2014
Our reservation was not on the hotel registration upon arrival and we were initially told there were no rooms by the gal at the desk - even though we had the Booking.com confirmation in hand. We wound up staying in a very small room - the manager who made things right and provided us with a room did offer to move us for the final two nights to a room similar to what we had booked in the first place - but we chose to stay in the smaller room due to the inconvenience of moving. We were not offered the smaller room rate and paid full fare as though in the larger room upon check-out.
Great location and a well kept boutique solution in Playa. A friendly manager and great housekeeping staff.
January 2, 2014
The staff is very nice however they have absolutely no decision making power as everything they do seems to have to be approved by their New York ownership. Our stay was marked by problem after problem...refrigerator not working on arrival, smoke detecter battery low and could not get changed at night so beeping kept us awake all of 1st night, internet issues for 2 days but still billed $10 per day, issues with the complimentary beach club which was not complimentary, no water in room for 2 days so no shower and no toilet and on and on. I travel for business about 90 nights per year in the US and Asia and this was by far my worst experience in years!!
The hotel is very nice and in a good location. The rooms are nicely furnished but do not seem to be well maintained...
September 20, 2013
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