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Free parking

Activities:

Tennis Court Fishing Pool Table
Show map Akumal Bay Beach & Wellness Resort

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Newest reviews for Akumal Bay Beach & Wellness Resort

  • Teresa
      United States of America
    August 24, 2014

    Location, staff, LOVE THIS LOCATION

    needs rehabbing and remodel which is happening.

    7.9

  • Anonymous
      United States of America
    August 5, 2014

    For a mid-level resort, I was surprised to see how well it was run. Good, clean, facilities, staff working hard everywhere I looked. I've never seen so many employees who are good at what they do and all seem so happy to be there doing it. The housekeepers seem to have an endless list of animals they can make from towels! My kids were excited each day to find what they left behind. Wonderful food (particularly the Yucatan and authentic Mexican dishes, but the other options were fresh and offered plenty of variety at all meals. Generous drinks, good bartenders. The facilities are great -- the beach, palapas, lounges, pool, snack shack, pool bar, main bar, dining room--plentiful, comfortable, reasonable operating schedules to provide options at almost all times (Except after midnight, which we liked, as this prevented loud guests at 2 am going up and down past the rooms and slamming doors). It's a quiet resort, with just enough going on, but not crowded or loud. We saw many sea turtles and sting rays. Just far enough from Cancun to be calm and subdued, but close enough to be accessible. I hope with the renovations, selling off a large chunk of the property, changing the name to include Wellness Center (and probably the business model, to some degree) doesn't change this place too much and doesn't cause the rates to skyrocket out of our range. We love it the way it is. It is almost magical.

    The bedding has a mattress pad/liner that crinkles and crunches loudly every time you roll over. It also makes it a bit hot. Because the construction is older (generally not a problem for me), the doors don't quite fit right and tend require slamming shut. Other guests woke us up a lot doing so. But other than that, it's a quiet place. I'm sad to see a lot of the previous amenities on this property eliminated (It appears they've sold a large part of the property to the adjacent resort, who is in the midst of a major expansion). The entertainment crew were fun and friendly but the program is lacking. Bar games, if you can even call them games, with the sole focus of encouraging drinking alcohol. We'd prefer to have none of this nonsense over seeing the activities that were geared toward drunken singles rather than the majority - families and older couples that were here. They did not do a good job of creating awareness of Kids Club options--which were apparently always present but little used. (Other than watching a movie during dinner, we didn't even realize the existence of the daytime Kids Club until the end of our week.)

    9.6

  • Nimish
      United States of America
    July 19, 2014

    The beach location. The simplicity. Further away from city. Near by Alumal village, Local food..

    Food and drinks options could be better.

    7.5

  • Jamie
      Canada
    June 27, 2014

    Location

    Pillows bad. Bed soft. When it rains , rain comes in the dining room and the public areas. Needs updating.Wimfi only in public areas

    6.3

  • Anonymous
      France
    June 25, 2014

    The location was fabulous. The beach was very beautiful and only a ten minute walk along the beach to Akumal village where there are very nice bars and cages.

    Some of the staff, notably the water sports and animator a and the bar staff were very disinterested. It felt like the end of the season and they really couldn't be bothered.

    7.5

  • Jenny
      United States of America
    June 23, 2014

    Location snorkeling beach

    Food , Some of the staff was rude, noise, maintenance problems.

    5.4

  • Mitch
      United States of America
    May 12, 2014

    The staff was very friendly , we all loved Carlos (ice cream man) and the food was excellent , good and healthy. Entertainment was fun except the music was a little loud for my taste. We had a great time. Thanks

    We stayed for 7 days and paid $1500.00 (2 people) our family (3 people) is staying 13 days and paid $1600.00 , that difference didnt make me very happy to say the least.

    7.9

  • Jenny
      United States of America
    March 10, 2014

    Snorkeling great. Bar service with Wilber is the best. Location. View. Good price.

    Beds and pillows are hard as rocks. Food very basic. Plenty to choose from. Buffet style and all taste the same. Breakfast is good. Lounge chairs very hard to get.

    8.8

  • Jill
      United States of America
    December 31, 2013

    The beach is the best in the area. Snorkeling with the turtles right in front of the hotel is priceless. Staff is very friendly and attentive. Excellent cappuccino. Large buffet. A la Carte lobster dinner was wonderful. Wi-fi in lobby worked great on my android phone. Walking distance up the beach to Akumal.

    Facilities are old and need updating. Dressing area in rooms could use more privacy. They need a larger hot water supply for showers. Would like more "Mexican" food choices daily at dinner such as the daily pizza & pasta choices. Mexican food only featured once a week.

    7.1

  • Shelley
      United States of America
    December 15, 2013

    ABR has a wonderful beach and pool. You are practically guaranteed to see turtles while snorkelling or diving in that area. The food is very good and plentiful and rooms are exceptionally clean and spacious.

    There is no wi-fi in the rooms. It is only available in the main lobby for a daily or weekly fee. Except during the day the lobby is somewhat dimly lit and I found it difficult to use my Netbook there on my last visit. I did not even try on this visit. It would be a nice addition to provide free wi-fi as everything else is so comfortable and abundant.

    9.6

  • Anonymous
      United States of America
    November 1, 2013

    The beach

    old tired resort. Food is not good.

    6.7

  • Anonymous
      United States of America
    October 1, 2013

    location great snorkeling location

    air conditioning does not work properly so it is very uncomfortable. rooms need new linens and pillows. smells awful and uncomfortable

    6.7

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