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Km. 104 Carretera Federal Cancun-Tulum, 77760 Akumal, Mexico – Show map
Excellent location – rated 9.8/10! (score from 27 reviews)
Rated by guests after their stay at Akumal Bay Beach & Wellness Resort.
|Junior Suite Garden (2 Adults + 2 Children)||
|Junior Suite Penthouse|
|Junior Suite (2 Adults + 2 Children)||
|Junior Suite Garden|
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56 properties in Akumal
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27 verified reviews
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Akumal Bay Beach & Wellness Resort's staff speaks: Spanish, English
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Tennis Court, Fishing, Pool Table, Ping-Pong, Diving, Snorkeling, Water Sports Facilities (on site), Fitness Center, Spa, Massage, Hot Tub, Private Beach Area, Bikes Available (free), Kids' Club, Evening Entertainment
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and charges apply.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Daily Housekeeping, Business Center, Hair/Beauty Salon, Souvenir/Gift Shop
Non-smoking Rooms, Facilities for Disabled Guests, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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We loved the location and staff here at the resort. When this place is completed, we would like to return to see and experience the finished product.
The place is being built right now. So it's noisy from the workers and only about half completed. Several small "bugs" to be worked out regarding the rooms and communications.
Friendly staff (Emmanuel, Alex et al), impeccable surroundings, delicious food. Exceptional service from everyone, almost like a competition on who could be friendliest/most accommodating! A true heaven on earth for us. Can't wait to go back...
Location, staff, LOVE THIS LOCATION
needs rehabbing and remodel which is happening.
For a mid-level resort, I was surprised to see how well it was run. Good, clean, facilities, staff working hard everywhere I looked. I've never seen so many employees who are good at what they do and all seem so happy to be there doing it. The housekeepers seem to have an endless list of animals they can make from towels! My kids were excited each day to find what they left behind. Wonderful food (particularly the Yucatan and authentic Mexican dishes, but the other options were fresh and offered plenty of variety at all meals. Generous drinks, good bartenders. The facilities are great -- the beach, palapas, lounges, pool, snack shack, pool bar, main bar, dining room--plentiful, comfortable, reasonable operating schedules to provide options at almost all times (Except after midnight, which we liked, as this prevented loud guests at 2 am going up and down past the rooms and slamming doors). It's a quiet resort, with just enough going on, but not crowded or loud. We saw many sea turtles and sting rays. Just far enough from Cancun to be calm and subdued, but close enough to be accessible. I hope with the renovations, selling off a large chunk of the property, changing the name to include Wellness Center (and probably the business model, to some degree) doesn't change this place too much and doesn't cause the rates to skyrocket out of our range. We love it the way it is. It is almost magical.
The bedding has a mattress pad/liner that crinkles and crunches loudly every time you roll over. It also makes it a bit hot. Because the construction is older (generally not a problem for me), the doors don't quite fit right and tend require slamming shut. Other guests woke us up a lot doing so. But other than that, it's a quiet place. I'm sad to see a lot of the previous amenities on this property eliminated (It appears they've sold a large part of the property to the adjacent resort, who is in the midst of a major expansion). The entertainment crew were fun and friendly but the program is lacking. Bar games, if you can even call them games, with the sole focus of encouraging drinking alcohol. We'd prefer to have none of this nonsense over seeing the activities that were geared toward drunken singles rather than the majority - families and older couples that were here. They did not do a good job of creating awareness of Kids Club options--which were apparently always present but little used. (Other than watching a movie during dinner, we didn't even realize the existence of the daytime Kids Club until the end of our week.)
The beach location. The simplicity. Further away from city. Near by Alumal village, Local food..
Food and drinks options could be better.
Pillows bad. Bed soft. When it rains , rain comes in the dining room and the public areas. Needs updating.Wimfi only in public areas
The location was fabulous. The beach was very beautiful and only a ten minute walk along the beach to Akumal village where there are very nice bars and cages.
Some of the staff, notably the water sports and animator a and the bar staff were very disinterested. It felt like the end of the season and they really couldn't be bothered.
Location snorkeling beach
Food , Some of the staff was rude, noise, maintenance problems.
The staff was very friendly , we all loved Carlos (ice cream man) and the food was excellent , good and healthy. Entertainment was fun except the music was a little loud for my taste. We had a great time. Thanks
We stayed for 7 days and paid $1500.00 (2 people) our family (3 people) is staying 13 days and paid $1600.00 , that difference didnt make me very happy to say the least.
Snorkeling great. Bar service with Wilber is the best. Location. View. Good price.
Beds and pillows are hard as rocks. Food very basic. Plenty to choose from. Buffet style and all taste the same. Breakfast is good. Lounge chairs very hard to get.
The beach is the best in the area. Snorkeling with the turtles right in front of the hotel is priceless. Staff is very friendly and attentive. Excellent cappuccino. Large buffet. A la Carte lobster dinner was wonderful. Wi-fi in lobby worked great on my android phone. Walking distance up the beach to Akumal.
Facilities are old and need updating. Dressing area in rooms could use more privacy. They need a larger hot water supply for showers. Would like more "Mexican" food choices daily at dinner such as the daily pizza & pasta choices. Mexican food only featured once a week.
ABR has a wonderful beach and pool. You are practically guaranteed to see turtles while snorkelling or diving in that area. The food is very good and plentiful and rooms are exceptionally clean and spacious.
There is no wi-fi in the rooms. It is only available in the main lobby for a daily or weekly fee. Except during the day the lobby is somewhat dimly lit and I found it difficult to use my Netbook there on my last visit. I did not even try on this visit. It would be a nice addition to provide free wi-fi as everything else is so comfortable and abundant.
old tired resort. Food is not good.
location great snorkeling location
air conditioning does not work properly so it is very uncomfortable. rooms need new linens and pillows. smells awful and uncomfortable
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