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Boulevard Kukulkan Mz 48 lt 8-01 Km 9 Zona Hotelera, 77500 Cancún, Mexico – Show map
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862 verified reviews
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Aloft Cancun's staff speaks: English
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Outdoor Pool, Terrace, Sun Deck
Pool Table, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Private Beach Area, Evening Entertainment
Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
The maximum number of extra beds in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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This 5-star Cancun luxury hotel is on a secluded beach and features a 40,000-square-foot full-service spa. The El Meco Mayan Ruins is 7 miles from the hotel.
Score from 395 reviews Wonderful
Location. Clean. Spacious, what ever you need in a reasonable price.
Location Staff - very friendly & helpful Rooftop pool Room - clean, spacious, fridge a huge plus
Restaurant a bit overpriced
- Excellent rooms, equip ed with everything you need - Not expensive at all compare to the location
Nothing, really nothing.
The great value for the money. The hotel is perfect for those who come to Cancun for night or two. Its on the same street as all the clubs, but far enough not to hear anything . The rooms are big , the bed is comfortable. The design is young and funky .
U can't open the window. The door in the toilet design in the way u can't fully close it.
Nice vibe Friendly Staff Value for money Comfortable rooms
Breakfast was neutral Pool area not attractive
The hotel is modern and clean. Staff are nice and helpful. Good location. The only issue we had was the construction noise. We'll stay here again and recommend this hotel.
Comfortable bed. Cold A/C. Roof-top pool w/ bar side. Great pricing. Close proximity to clubs/shops/restaurants
Breakfast, Lunch, Dinner not included. Lack of Drink package option included with stay. Tour Guide service advisor at the hotel didn't call me sooner to offer us amenities so we could book them in advance instead of booking with a different agency when we arrived in Cancun.
The key of the room never was usefull. The stay was really awful
Aloft was fine, nothing special to praise
Really noisy people above us, interior of the hotel feels like a nightclub, pretty gaudy/ugly
The location of the hotel was good, it was clean and had a pool. The staff was friendly and helpful.
Our ocean view was complemented by a partial view of a view and a construction site. Breakfast was not included (additional 20 us dollars per person per day. You had a free access to the beach club but minimum spending applied.
We booked Aloft Cancun last-minute, on arrival at the airport. Compared to the other hotels at the Zona Hotelera they offered a good price for a very comfortable lagoon side room (when we checked in we were upgraded to an ocean view room). Service is excellent. My wife had forgotten her ring in the room and the hotel manager was very helpful in finding it and getting it returned to us. The hotel is right next to some bars and clubs. Not our cup of tea but no disturbance either.
The relatively expensive breakfast. We went out for breakfast at a shop nearby.
The staff The room
This place is not on the beach. The nearest beach is across the road through a parking but that beach is very narrow and has nothing to do. The other closest beach is 5 minutes walk where you can find bars and restaurant. This hotel is landlocked.
Staff were very friendly and helpful. Very convenient location- close to beach and night life. Nice rooftop pool and bar area.
Good location, nest to coco bongo and center. There is a bus just outside the hotel and the breakfirst is really good!
You should say again and again your request and its not super clean
Very cooperative front desk staff, excellent wi-fi everywhere, cleanliness and good ambience
1. Hotel should provide shower caps in the rooms especially when you have a central shower in the cubicle. When I asked for one, the front desk replied that they do not provide shower caps. A little strange! 2. Steam bath facility was out of service.
Very clean and comfortable, nice breakfast buffet for a few extra dollars
Didn't love Cancun in general, hotel was fine
No beach side directly
, rooftop pool, Location, service, comfi bed, young atmosphare
No balcony in the room, the pool needed some cleaning
The pool at the roof nice view
That you cannot pay in cash
Quality of wifi Breakfasts (I got a really nice breakfast included deal) Location Staff
No room service (for food) Does not have its own private beach - but access to a beach is good.
Everything but the damp air con smell. Pool on roof great for sunbathing Hotel close to No 2 beach in the world! Bathroom great, shower very hot Bedroom great Big flat screen
Aircon smell in room smells like damp for the price I would rid the hotel of the smell it doesn't seem to bother the management but every post comments on it!!!!
The swimming pool
Housekeeping!!! Did not provide clean sheets Nor coffee
Close proximity to the beach and all the night venues.
Clean, Modern and friendly staff. Very good experience.
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