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Boulevard Kukulkan Mz 48 lt 8-01 Km 9 Zona Hotelera, 77500 Cancún, Mexico – Show map
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203 properties in Cancún
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952 verified reviews
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Aloft Cancun's staff speaks: English
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Outdoor Pool, Terrace, Sun Deck
Pool Table, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Evening Entertainment
Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
The maximum number of extra beds in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 952 reviews
Value for money
Show reviews from:
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV.
Score from 640 reviews Good
Featuring an outdoor pool, Real Inn Cancún by Camino Real is in Cancún, just over half a mile from the beach and 2 miles from Plaza Caracol shopping center.
Score from 150 reviews Excellent
This stylish resort has a private beach on the Caribbean coast and a marina on the Nichupté Lagoon. It offers outdoor pools and elegant rooms and suites with panoramic views.
Score from 503 reviews Very good
Set right on the beachfront, this resort offers outdoor pools and tennis courts. Rooms and suites offer free Wi-Fi and views of the Caribbean Sea and Nichupté Lagoon.
Score from 523 reviews Very good
perfect !!just bring your own towels
Great location and great bad.
Room had a tiny window, the shower was very bad and the fitness centre was pretty poor.
Breakfast not included
The location, the desing
The only plus is location but there are hundreds of hotels near by do you can choose any of them.
Very poor choice of breakfast, food was reheated and not tasty. Additionaly service staff was very officious - sometimes they took out our plates before we finished... Dirty windows in our room and two beds when requested one queen bed. At the end they couldn't also prepare an invoice for us... The worst hotel I have ever been, not worth even half the price we paid for it ($1500 per week).
I liked that it was walking distance to all the nightlife and eateries. The staff was pleasant. The hotel itself looks good and was very clean and energy efficient. They give you a free 1 liter bottle of water everyday.
Foreign travelers beware that they only take pesos or your debit or credit card.
The staff were great. Really understanding, friendly and helpful.
Location, staff, clean, wifi
the hotel was super clean and quite whole time staff was very helpful and kind
towel was not clean no window in the room
The WiFi did work in the room.
The Aloft is a high end hostel that charges more than some all inclusive resorts. In addition we made the mistake of paying extra for an "OCEAN VIEW" that was also advertised on booking.com. The accompanying picture says it all as the tiny window afforded a view of the back of the Fiesta Americana hotel. Not a good value for your money. Make sure you get your dates correct PRIOR to booking. We booked from Dec 28th to Jan 4th however we needed to check out on the 3rd. We were still charged until the 4th even though we had left on the 3rd. The housekeeping ranged from very poor to non existent. We ran out of face clothes, kleenex, etc. On one day the room wasn't touched at all and the other picture of the clump of hair behind the door speaks for itself. The rooftop pool had insufficient seating and the pool itself had scum floating on top one day. If you want to buy anything like the fruit, chips, etc. make sure you bring peso's as they do not even accept American money. All in all in the last six years that I have come to Cancun for New Years this is the WORST property I have ever had the misfortune to stay at. NEVER AGAIN!!!
Very easy to get in contact with! Cheap prices!
Turn down service was not a constant! Pool had needed work! (major highlight) Check in time was rather late!
Very very comfortable bed, quiet room, in the middle of Cancun hotel strip, right next to convention center, delicious drink at the bar called "Habanero", good wifi connection
Lobby was too noisy for me (bar and TV), but others may like it
bed was very comfy and was in a good location in cancun
fridge didnt work or get fixed even though we frequently asked for it to be fixed
Nice clean hotel! The bed was super comfortable!
Low internet quality
The location is really good. Many restaurants, supermarket, clubs are right beside the hotel. It is nice hotel during avtivity.And the staff was really kind and helpfil.
Aloft is a very clean new hotel but the smell of mold was so strong and always damp because I cannot open the window.
Good Position! Near the center of Cancun. Good beaches! Good hotel!
Only the location
Oceanview is offered for rooms on 10th floor, however the pool is right above the rooms and all you hear is chairs dragging all night and all day long. We hardly get any sleep while we stayed there. Also, Our room wasn't clean the first 2 days and we had to remind the housekeeping every time, but still none of the bed sheets were changed, nor the floor was sweep clean. The front desk was rude as well when asked anything. We were extremely disappointed!
The Aloft is a newer hotel in the hotel zone and the rooms are really nice. The breakfast buffet is really good but I thought it was included, which it wasn’t so check before assuming that it is.
The room was very clean except for the shower. There was some mold in the grout cracks and some of it had been covered with silicone sealant but you could still see it. Why they didn’t remove the mold first is a mystery. The only other negative is that the shower head is in the ceiling rather than the wall. Being bald, that was no problem for me but my wife couldn’t take a shower without getting her hair wet. Providing shower caps would be a nice touch.
Located right in Cancun's nightlife zone Large room with kingsize bed Clean
Don't stay in Cancun longer then 1 or 2 nights, Yucatan has far better places to offer.
My husband and I just spent three days at aloft. We very much enjoyed our stay and would definitely come back. Super helpful and friendly staff who even arrange airport pick up. I especially liked the gym and was able to get my workout done on the treadmill while looking out at the water. Hotel right next to amazing supermarket.
shower had super funky drain and the room remained wet the whole time we stayed here. The shower head was directly above your head.
Comfortable, clean and quite hotel, WiFi, nice view from the window. Nice room - paintings. Nice stuff, good breakfast.
In the advert there is a picture suggesting that the hotel is just at the beach, at quite area, with no high buildings around. Advert picture is very misleading, reality is quite opposite. However room itself is very quite.
Didn't like the fact that i had to wait 15mns to be approved by a super for checkin while other guests were being checking in and headed to their room
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