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Carretera Tulum Bocapaila Km 7, 77760 Tulum, Mexico – Show map
Excellent location – rated 9.3/10! (score from 29 reviews)
Rated by guests after their stay at Ana y Jose Charming Hotel and Spa.
|Suite with Ocean View (1 Adult)|
|Suite with Garden View (3 Adults)|
|Suite with Ocean View (2 Adults)|
|Suite with Garden View (2 adult)|
|Suite with Ocean View (3 Adults)|
|Suite with Garden View (1 adult)|
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177 properties in Tulum
Including hotels, apartments, villas and more.
29 verified reviews
They speak your language!
Ana y Jose Charming Hotel and Spa's staff speaks: Spanish, English
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Fishing, Windsurfing, Cycling, Diving, Snorkeling, Solarium, Spa, Massage, Hot Tub
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Honeymoon Suite
Safe, Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 6 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 80 per person per night when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 29 reviews
Value for money
Show reviews from:
On the beautiful beaches of Tulum and surrounded by lush vegetation, this charming hotel features a private beach area with spectacular views of the Caribbean Sea.
Score from 693 reviews Excellent
On a secluded beach on the Riviera Maya, this boutique hotel offers bright rooms with balconies overlooking the sea or tropical gardens.
Score from 181 reviews Very good
Papaya Playa Project is a boutique hotel complex of beachfront cabins and cottages, on Mayan Riviera in Tulum.
Score from 253 reviews Good
Located within Tulum National Park, this stylish hotel offers private access to a beautiful white sand beach. Each room has a porch overlooking the tropical gardens or the Caribbean Sea.
Score from 41 reviews Very good
Lovely helpful smiling Staff, beach location, relaxed vibe, lovely long beach to sit, walk or run along, plenty of restaurant options nearby.
Sometimes there was no hot water.
The place, the location, the food
I WAS VERY DISSAPOINTED WITH THE ROOM THEY GAVE ME. I SPECIFICALLY ASKED FOR THE GARDEN ROOM WITH THE BEST VIEW, AND THEY GAVE ME THE WORST EVEN THOUGH THERE WERE OTHER THREE BETTER OPTIONS. I TOLD THE RESERVATIONS PERSON BY THE NAME OF OSCAR AND HE INSISTED THE ONE THEY GAVE ME (NUBE) WAS THE BEST. NOT TRUE, IT FACED THE SWIMMING POOL, I HAD NO VIEW AND NO PRIVACY.
Staff is "busy" but has poor oversight of what the guests need. Sometimes you have to beg to be served. Construction quality is the type of the "glorified shack", resulting in massive leakage of airconditioned air outside so that the rooms in a hot and humid air do not dry out. Good that the hotel does not call itself "eco" as it definitely is NOT with such enormous energy inefficiencies ! Rooms are dark with tiny windows (guests want to see the ocean, right ?) and the entrance doors so low even a normal height person has to duck, giving the whole thing a sense of dankness. I went down the beach and found a very similar facility for a THIRD of the price. Ana & Jose is definite overpriced stay
-wonderful staff, very helpful -great location on the beautiful Tulum beach -lovely pool -air conditioning in rooms works very well -wifi works well enough to use iphone/ipad app as babyphone, which was handy!
-while the rooms are lovely and comfortable, ours must have been the worst in the whole place, looking out on a wall with airconditioning units. If you book a garden room, ask for one of the 4 that have access to the private pool, or ones facing the main pool! -It is expensive. Yes, all hotels in Tulum are relatively expensive, and you do get what you pay for, but in absolute terms, it's a lot of money.
lovely room and location helpful and friendly staff
quite expensive wi fi v intermittent service sometime slow
The sunrise in the morning
Way too expensive considering the old state the place is in. Needs to be refreshed and updated. Restaurant is understaffed. The place needs love and attention.
The place and the staff are great. It is fantastic for honeymooners or couples wanting romance and relaxation.
I do think the Price is a bit high. They differentiator is telephones in the room and other things which arent as relevant. I would suggest having promotions or Price tactics to have a greater valur for money sense.
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