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Carretera Tulum Bocapaila Km 7, 77760 Tulum, Mexico – Show map
Excellent location – rated 9.4/10! (score from 34 reviews)
Rated by guests after their stay at Ana y Jose Charming Hotel and Spa.
|Suite with Ocean View (1 Adult)|
|Suite with Garden View (3 Adults)|
|Suite with Ocean View (2 Adults)|
|Suite with Garden View (2 adult)|
|Suite with Ocean View (3 Adults)|
|Suite with Garden View (1 adult)|
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176 properties in Tulum
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34 verified reviews
They speak your language!
Ana y Jose Charming Hotel and Spa's staff speaks: Spanish, English
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Fishing, Windsurfing, Cycling, Diving, Snorkeling, Solarium, Spa, Massage, Hot Tub
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Honeymoon Suite
Safe, Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 6 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 80 per person per night when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 34 reviews
Value for money
Show reviews from:
Featuring a restaurant, Coral Tulum is in Tulum and provides free Wi-Fi access to guests. Rooms at this Tulum oasis include a terrace, minibar, and TV with satellite channels.
Score from 5 reviews Wonderful
Featuring a restaurant and a private beach area, Villa Pescadores is a 5-minute walk from Tulum Archaeological Site and 3 miles from Tulum main square. Free Wi-Fi access is available throughout.
Score from 17 reviews Very good
|Offering a private beach area, Hotel Calaluna Tulum is located in Tulum. Free WiFi access is available. Featuring a shower, private bathroom also comes with free toiletries.||
Located right on the beach, Sueños Tulum features an outdoor swimming pool, spa treatments, yoga classes and free Wi-Fi. This hotel is only a 10-minute drive from the Mayan ruins.
Score from 119 reviews Wonderful
Warmly and friendly atmospherie.The most beautyful location at the white beach.Romantic rooms!The best place to stay at Tulum!!Evelyn, and all the staff at the hotel,were so lovely and kindly. We will come back!
The staff was wonderful, very friendly and accommodating. The grounds and beach were gorgeous and the location was perfect. My only complaint would be that the WiFi is a bit weak, unfortunately I have no choice but to work while on vacation. Other than that it was awesome!! Thank you Alexander, Felix and Frederico!!
Location along beach and Hwy 109. Access to great restaurants and bars. Covered beach beds and wonderful service. Food was great and included breakfast was surprisingly awesome.
Booked at Ana y Jose and they lost the res. To their credit they booked us here, which is probably an upgrade. Internet in our room was horrible and unusable, but our friend's room was perfect.
The room was beautiful, wonderful beach and very helpful staff with a delicious free breakfast!
Lovely helpful smiling Staff, beach location, relaxed vibe, lovely long beach to sit, walk or run along, plenty of restaurant options nearby.
Sometimes there was no hot water.
The place, the location, the food
I WAS VERY DISSAPOINTED WITH THE ROOM THEY GAVE ME. I SPECIFICALLY ASKED FOR THE GARDEN ROOM WITH THE BEST VIEW, AND THEY GAVE ME THE WORST EVEN THOUGH THERE WERE OTHER THREE BETTER OPTIONS. I TOLD THE RESERVATIONS PERSON BY THE NAME OF OSCAR AND HE INSISTED THE ONE THEY GAVE ME (NUBE) WAS THE BEST. NOT TRUE, IT FACED THE SWIMMING POOL, I HAD NO VIEW AND NO PRIVACY.
Staff is "busy" but has poor oversight of what the guests need. Sometimes you have to beg to be served. Construction quality is the type of the "glorified shack", resulting in massive leakage of airconditioned air outside so that the rooms in a hot and humid air do not dry out. Good that the hotel does not call itself "eco" as it definitely is NOT with such enormous energy inefficiencies ! Rooms are dark with tiny windows (guests want to see the ocean, right ?) and the entrance doors so low even a normal height person has to duck, giving the whole thing a sense of dankness. I went down the beach and found a very similar facility for a THIRD of the price. Ana & Jose is definite overpriced stay
-wonderful staff, very helpful -great location on the beautiful Tulum beach -lovely pool -air conditioning in rooms works very well -wifi works well enough to use iphone/ipad app as babyphone, which was handy!
-while the rooms are lovely and comfortable, ours must have been the worst in the whole place, looking out on a wall with airconditioning units. If you book a garden room, ask for one of the 4 that have access to the private pool, or ones facing the main pool! -It is expensive. Yes, all hotels in Tulum are relatively expensive, and you do get what you pay for, but in absolute terms, it's a lot of money.
lovely room and location helpful and friendly staff
quite expensive wi fi v intermittent service sometime slow
The sunrise in the morning
Way too expensive considering the old state the place is in. Needs to be refreshed and updated. Restaurant is understaffed. The place needs love and attention.
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