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Avenida Ruinas de Tulum 24, 77780 Tulum – Show map
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153 properties in Tulum
Including hotels, apartments, villas and more.
86 verified reviews
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Andrea´s Tulum's staff speak: Spanish
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Grounds, Sun Deck
Solarium, Bikes Available (free)
Food & Drink
Bar, Restaurant With Dining Menu
Free! WiFi is available in public areas and is free of charge.
Free! WiFi is available in some hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Suit Press, Business Center
Safe, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 3 years stay free of charge when using existing beds.
Up to three additional older children or adults are charged USD 15 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
This property only accepts cash payments.
Credit cards are only needed to guarantee your booking.
Please note that the total amount of the reservation must be paid in advance. Once a booking has been made, the hotel will contact the guest directly to arrange payment by bank transfer or Paypal.
Please note that internet access in the rooms is subject to availability.
Please inform Andrea´s Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
A prepayment deposit by wire transfer is required to secure your reservation. The property will contact you after you book to provide any wire transfer instructions.
Based on 86 reviews
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airconditioner was weak no hot water in the shower the internet doesnt work
being threatened with violence by the owner/boss.
We got the best deal for high season weekend, hotel is clean and has the basic confort.
Tourist trap No good options for food, far from Tulum's centre of town, right by a huge highway. Nothing to do at night for food, good night spots. Hotel restaurant is overpriced. The free wifi in the room did not work during our stay. Felt trapped.
Very clean. Friendly staff.
Menu items overpriced at the restaurant attached to the hotel.
-position -comfort -although wifi in room isn't included it work -restaurant
-staff helpful but not so friendly
It is close to the ruins
It is far away from anything other than the ruins and there is nothing nearby other than tourist traps. The staff was clueless and restaurant prices are high and don't include taxes unlike most places. I ordered a pizza one night and it was expensive and a frozen pizza. Stay in town near the good restaurants and avoid this place.
Very rude staff members Ants and mosquitoes
Decent place. Just a local establishment. Wifi does work decent.
Shower temp very hard to control
No breakfast included
Bed was comfortable , 1,5 km to the Beach and 700m to the Ruins
Spiderwebs, dust and mosquitos (through Air con) in the room. Food and stuff worse i ever had.
Location and bikes.
Too many buses, cars and taxi near the hotel...
Very expensive. No internet . Staff not nice
Money value for the rooms, and location ( not in town)
The management was not professional and prices at the restaurant outrageous. Also we had nasty bugs (looks like termites)in our rooms one evening.
it s close to ruins близко к руинам
all in bathroom worked very badly personal does nt speak in english не работал слив в ванной,убитая сантехника персонал не говорит на англ.
We liked the atmosphere of the restaurant and we liked the friendliness of the staff....they were very helpful in getting us a taxi to the airport and to the bank in the middle of the night when we ran out of money.
Close to the archeological site Rooms were clean Wifi
Hotel is quite basic and expensive compared to mexican standards Service very average Area is quite remote from rest of the city
It was close to Mayan Ruins Beach. Beach for swimming was the most beautiful I have ever seen
Beach for swimming was another 15 min walking. There is nothing else to do during evenings.
1. It had wi-fi in public areas of hotel. 2. It had air conditioning. 3. Location was close to Tulum and close to shuttle/colectivo.
1. No wi-fi in rooms. 2. It accepted cash only and I don't remember being informed. 3. Staff (several members) were not friendly or helpful (several were standing at counter but were of no help). 4. Food at restaurant.
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