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Live Aqua Cancun - All Inclusive Adults Only
Boulevard Kukulcan12.5 km, 77500 Cancún – Show map
Excellent location – rated 9.4/10! (score from 104 reviews)
Rated by guests after their stay at Live Aqua Cancun - All Inclusive Adults Only.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on Aug 29 at 12:39 PM from Saudi Arabia.
6 Reasons to Choose Live Aqua Cancun - All Inclusive Adults Only
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200 properties in Cancún
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104 verified reviews
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Live Aqua Cancun - All Inclusive Adults Only's staff speak: Spanish, English
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Outdoor Pool, Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Pool Table, Ping-Pong, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Hot Tub, Private Beach Area, Entertainment Staff, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children older than 18 years are welcome.
Up to two children or adults are charged USD 114.49 per person per night when using existing beds.
The maximum number of total guests in a room is 3.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Live Aqua Cancun - All Inclusive Adults Only accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Please note that the property offers guest access with a guide dog.
Based on 104 reviews
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The outside pool area was nice. It was our anniversary and they surprised us with roses , candles and champagne in the morning!
The food was not that great. And the hotel interiors were very vanilla. Just adding fresh flowers would help liven the resort up. Overall, there was nothing incredible about the resort that makes it stand out.
Food was just average
Beautiful beach and pools, clean comfortable rooms with nice views. Aromatherapy is pleasant.
The incessant noise of the jet skis going back and forth right in front of our beach and very close to swimmers; for a zen hotel this nuissance was not very zen at all. I had been to Aqua twice before it went all inclusive and the level of food and drinks has done down considerably since then.
Hotel is beautiful. Pools were awesome
When you register at the front desk, as customary, the bellboy will usually take you to your room and explain about the facility, restaurant hours, etc. No one took us to our room. My friend and I were lost for about ten minutes trying to find the room. The next day, I saw that they provided that service to other guests. Food was ok, not great, and there were not too many options at the buffet.
Everything about this hotel was amazing.
The only thing that i didnt like was fixed immediately. The room was too small so i asked for another one and it immediately happen. Love all the staff and the service was quick and amazing
Had a wonderful 4th of July weekend. The staff was very nice and the room was large very clean. The food was great and room service was good and quick. Definitely will return!
The MB restaurant had excellent food yet was very uncomfortable because air conditioner was not working.
The beach was amazing. Food was great. Foot massage by the pool was excellent
The pool water was very warm.
Clean hotel. Concierge and Lobby personnel were friendly and helpful.
The place was too commercial. Building was clean and looked nice but it was noisy and did not feel warm or home like. We were looking for a resort with attentive service. We had to press staff to be served, often asking for the same drink 3 to 4 times. We were tippers but I believe they were too busy because of the number of people. When we complained to management we got better service but had to do this daily. They do not have enough space around the pool for everyone. They also do not have enough umbrellas in the pool area. People come down early and save their spots for the day. Don't pay for a resort in which you have to compete for space. We stayed at a Secrets near Playa del Carmen and we loved it. Staff was attentive and food was outstanding.
the beach is awsome...but thats it.
the pools are crowded
The food and the staff
The room was very hot
Loved this property!
We loved everything about this resort. We booked an Aqua Club Suite, which was worth it given the complimentary cabana rental included. Octavio and Ale (bartender and server) made the entire trip! They were classy, fun, and service oriented. Despite every room being booked, the resort did not feel crowded. The beaches were beautiful.
The staff were all excellent and exceeded our expectation. Food was excellent and room was very clean and quiet.
The lifts sometimes seemed a bit slow and the clocks were wrong. Most confusing when not wearing a watch most of the time. Put them right or remove them would be my suggestion.
The pools The food
There was no night club type venue.
THis resort was amazing, everything was right on point, the staff is truly Unbelieveable, heaven on earth, I would def go there again
I don't have a single complaint
great service and food！amazing swimming pool, very comfortable experience
some facilities are a little bit old, such as the door and the wall. swimming pool could not be used in the evening
Interior generally looks too average for the price
Aqua is wonderful! They have excellent, amazing customer service and the place is spotless clean and has a beautiful architecture and interior design. The food is delicious. They have several restaurants inside the facility and you can try something new everyday. As a couple, we loved this hotel. We spend 10 days and wanted to stay longer. We want to go back and highly recommend this hotel.
Was an amazing hotel, generally good food and good people.
A couple days food was sub-par but overall the resturaunt has several resturaunts if one is not good, we just went to a different one.
friendly staff, variety of restaurants, turquoise water, white sand ...
I liked nothing but the location
I didn't like anything it was not value for money the I checked in and found 2 cleaners eating in my room food was bad
Facilities are nice and clean, beach area and pools are very nice, food has decent quality
There was total lack of entertainment and there was very boring environment at the hotel at night time. Service at the bars was awful, you would have to stand up and and order your drink to directly to the bar tender as there was no service to tables
Location, beach, staff serving at the beach, breakfast menu, room service.
Our room had serious hydro-isolation problems, water leaking through the windows and the walls (!) during heavy rains. All the hotel could do was to lay a dozen towels around the floor which caused a terrible smell every day. Also all the extra payments in the hotel are requested immediately, without possibility of adding to the room bill to be paid at check-out. So we had to carry our cash and cards all the time with us (pool, spa, beach etc). Staff doesnt speak much of english and communication is a hard task for non-spanish speakers.
My experience at this hotel was excelent. I was a bit worried about the quality of the food because this is an all inclusive hotel, but the food here is absolutelly amazing! You don't even feel you are eating in an all inclusive restaurant (plus they have many restaurants that you can choose from). Service is top! We felt so spoiled all the time! Staff is great and willing to do everything for you! Luis from breakfast at Siete, Roberto the bartender at the pool bar and Esteban and Vanessa from the sushi corner are amazing people and really made a difference! The spa is also totally worth it! Location is great! The hotel was so nice that we felt bad to leave for activities hahaha
We did not like the MB restaurant service. I guess we were expecting more.
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