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Avenida Kukulcan KM 11.5, 77500 Cancún – Show map
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200 properties in Cancún
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461 verified reviews
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NYX Hotel Cancun's staff speaks: Spanish, English
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Outdoor Pool (all year), Terrace
Golf Course (within 2 miles), Pool Table, Fitness Center, Massage, Hot Tub, Beachfront, Entertainment Staff
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and charges apply.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Family Rooms, Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child or adult is charged USD 16 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 461 reviews
Value for money
Show reviews from:
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV.
Score from 430 reviews Good
On the beach in Cancun with stunning views of the Caribbean Sea, this hotel features an outdoor pool with kids' pool. Guests can enjoy meals in the on-site Palapa restaurant.
Score from 200 reviews Review score
Centred in the heart of Cancun's hotel zone, within walking distance of area attractions, this exceptional oceanfront hotel provides direct beach access, spacious accommodations and friendly...
Score from 94 reviews Good
This hotel is next to the beach, only 20 minutes from downtown Cancun. The hotel features 2 outdoor pools, a restaurant and rooms with satellite TV.
Score from 101 reviews Good
the location near the nightclubs , the bed
they dont have elevator
Location, beach, pool, room.
There aren't elevators, wifi signal is very poor in upper rooms, no restaurant menu in rooms.
The beds were hard, no Comfort at all, broken drawers, broken Safe, no elevator to accompany their Underground parking.
The rooms were large and the buffet breakfast was great.
The reception staff were not very helpful or friendly.
Good location, close to big shopping malls with variety of restaurants and bars Large, clean and comfortable rooms with fringe, iron and some basic kitchen stuff Staff are good especially in hotel restaurant Breakfast in hotel is great and tasty Beautiful clean white sandy beach, warm ocean and two open pools (nice then swimming in ocean is not recommended) Very good value for money deal in Cancun hotel zone
Very poor Wi-Fi signal even in main lobby area No elevators (so you need to drag your baggage everywhere) Outdated rooms A/c system is a little bit noisy The menu for dinner and lunch should have more food choice Safe box in our room was locked by previous guests and personnel did nothing with it even after my 5th request
The weekend we spent there the hotel was not very full, so we had all facilities for ourselves, and not too much noise. The staff was great, especially at the restaurant
A lovely smaller hotel in the hotel area. We were a family travelling with our children who are older and we found the hotels two pools and sea plenty of fun for the children . They played organised water sports in the infinity pool too. There are no evening organised events but that suited us . The breakfast was ample ,a lot of choice I especially liked the way we had a chef to cook your eggs however way you chose.we ate a few times on the restaurant near the beach which was lovely food too. Our room was cleaned every day and always clean sheets. Staff were friendly and helpful. We had a lovely relaxful two weeks here.
The hotel next door - glad I wasn't staying there it was loud and noisy when They had shows on - although this wasn't every evening
Great location, looking out on to the beach, close to shops and services on the main road and only a couple of km from Cancun center. Staff were polite, friendly and helpful at all times. Pools were clean and well-looked after. Hotel itself was nicely furnished/decorated and tidy. Rooms were spacious although bed wasn't as big as I expected (room description said it was a queen but much smaller than queens we've stayed in America). Buffet breakfast was great - loads of choice.
Wi-fi signal was frequently weak and slow or just non-existent, whether in the lobby, rooms, by the pool or on the beach - which in this day and age is quite disappointing. The range of food on the lunch/dinner menu was quite limited, although breakfast did offer a good selection. No self-service laundry facility and their own service was prohibitively priced so we just hand washed our clothes ourselves. Overall, just didn't feel like 4 star.
The hotel has great breakfast, beautiful private beach and a pool viewing to it. Very clean, 2 km from coco bongo is
The only disatvantage was we got a room on the 4th floor without an elevator - we handled it quite nicely , but for other visitors that can be more problematic
Beautiful beach, away from the chaotic parts! Breakfast was really good!
No elevator, although the staff would carry your luggage up to the floor, I still feel a bit guilty as my luggage was kinda heavy.
We loved everything!! We were very pleased with our stay. The view from our room was beautiful. Across the street we had the mall.
Was very good value for money, right in the hotel zone with good food.
Though the food was good, a little expensive, that said all things in the hotel zone are much more expensive than outside! There was a lot of noise from neighbouring places, but this seem to stop at 12pm.
Food was delicious. Staff bent over backwards to help me after both our phones were water logged. Housekeeping was awesome. The only concern I had was for other travelors who were booked in either tower besides ours--- which was the the middle tower. Our tower was fine b/c our elevator was working the majority of the time. Our favorite server had to be "Roger", or Ariel, pronounced a-real. We tried to always sit in his section at the outdoor restaurant. My son had his picture taken by a NYX hotel professional and although pricey thst turnedvouf really well. After our phones were Imimmersed into water during an excursion, (totally my fault), one of the young male photography staff bought me a bag of rice from his home the next day. Long story short, my phone was restored. Loved loved loved the jungle tour which we booked through Ernesto, at flamingo plaza, just on the back side of the hotel ...we also loved the chichen nitza, (sp?), tour also via ernesto at flamingo plaza. The hotel massages were awesome inside and out but pricey when compared to massages on say "island if women." Traveling via ferry boat to "Island of women" was a nice relaxing excursion that we set up ourselves with the help of our awesome resort neighbor...... had stayed here before and hope to again one day
The food was excellent, and free breakfast was included. It was well beyond a continental, it was very good. The Mexican Coffee was great as well, but they only offered it one day. The staff was friendly and I liked the bar/restaurant right on the beach. There were plenty of places to lounge on the beach if you so chose. Kitchen and microwave were nice to have, but a small hot plate of some sort would have been nice. While the price wasn't great, a bit low, there were no other issues associated with money exchange into Pesos.
The floor in my room was rather dirty. It didn't appear dirty but my feet got dirty if I walked around barefoot. They charged me for the in room coffee pack after I used my first one.
Great location with beach access at the front and only 100 metre walk to restaurants and bars if you don't want to eat in the hotel. Large rooms - we had an ocean view and balcony which rivalled any of the other big hotels. The beach out the front is amazing and we saw giant green sea turtles coming to shore in the evening to lay eggs. Breakfast is great and worth the extra few dollars a night. Jonathan at reception was great and really helpful and made our stay even better
Private beach is stunning, breakfast options, pools, snack bar on the beach
Air conditioning are very old and make rooms very humid
This is not all inclusive, you get one bottle of water the whole time your there. There is no mini bar in the room, no snack room and no where to fill up your water, if you want a drink you have to go outside to the pool bar. Staff never smiled and where not nice to deal with. You have to sign a receipt after every drink you have and at meal times, 3 times during my meals I got interrupted to sign a receipt it's totally unprofessional. Il never stay here again.
Third floor no elevators
Lots of facilities. Three jacuzzis, private beach, infinity pool, spacious room with a bath, very friendly personnel, really good prices on cocktails, shopping center nearby.
No restaurants nearby, the place to be on kukulcan is around forum beach which was still quite far.
I liked the location and access to the beach
The service personnel wasnt very helpful in any concern presented. The wi-fi connection was awful and didnt even reach my room
I like the set up of the rooms. They were very well decorated and maintained. Very nice, cozy place.
The beds were a little too hard and the jacuzzi was not functioning correctly.
Comfortable rooms, very good breakfast, wi-fi, nice swimming-pool.
Service is not particularly friendly and helpful.
clean and big room, worth for money, face to sea. with living room, coffee machine and microwave.
the front desk service was really disappointed, they were arrogant.
Most members of staff were very friendly and the hotel was quite nice.
The hotel (and the food) is quite expensive for the quality of service on offer.
The pool area / beach and the breakfast was nice.
The room was pretty run down and wifi only worked in the lobby.
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