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Quinta Avenida Entre calle 32 y 34, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.3/10! (score from 133 reviews)
Rated by guests after their stay at Hotel Banana.
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499 properties in Playa del Carmen
Including hotels, apartments, villas and more.
133 verified reviews
They speak your language
Hotel Banana's staff speaks: Italian, Spanish, English
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Outdoor Pool, Outdoor Pool (all year), Terrace
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu
WiFi is available in public areas and is free of charge.
WiFi is available in some hotel rooms and is free of charge.
No parking available.
Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, ATM on site, Concierge Service, Babysitting/Child Services, Ironing Service, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Air Conditioning
Italian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 11 years stay free of charge when using existing beds.
One older child or adult is charged USD 15 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 133 reviews
Value for money
Show reviews from:
This oceanfront hotel provides thoughtful amenities, such as free wireless internet access and a free continental breakfast, within walking distance of Cozumel's main shopping and dining areas.
Score from 136 reviews Very good
This city center Playa del Carmen hotel is within a 5 minute walk of the beaches of Playa del Carmen. The hotel features free Wi-Fi and free long-distance calls to 45 countries.
Score from 99 reviews Very good
Just 2 blocks from the beach, this Playa del Carmen hotel features an outdoor pool and tour services. Guest rooms boast rustic Mexican style architecture with free Wi-Fi.
Score from 51 reviews Very good
In downtown Playa del Carmen, this hotel is just under 1 mile from the Cozumel ferry and just 2 blocks from the beach. It features 2 outdoor pools, a waterfall and 3 decks.
Score from 231 reviews Excellent
Location, frindly stuff, good ac in the room, clean and orgenized
Ruogh old bad, i was located on the same level as the commun areac, so it was too noisy( boisy guests - not thehotel's fault ,but it made it hard to relax the way id like t, other than that was ok ... Not sure regarding the value for $
Hotel banana is run buy excelent staff, well prepared to help you out with any questions concerning tourist attractions and things to do around town. They offer discounts on beach chairs and umbrellas (which turn out unbelievably cheap) and offer clean beach towels everyday. The hotel is well located in 5th avenue with many restaurants and shops, and is only a few blocks from Playa Mamitas. Everyone is friendly and make you feel at home. It was an excellent stay.
The air conditioning.
We liked the "plato de las frutas" for breakfast. The hotel was clean, the staff was very very kind and helpful in any kind of situations. The atmosphere was very inviting and nice. We would recommend the hotel to every friends and families.
This is the second time we stay at hotel Banana. Front desk staff is great. We arrived early before our check-in time, but right away they let us know our room was ready. Nice A/C, a mini fridge came handy, specially when we were traveling with small children. Location is great, still on 5th Avenue, but far from the noisy bars and clubs. We requested our room to be in the 1st floor which was no problem. Small pool, but hey, we didn't spend much time anyways in the hotel, my 2 kids loved it. Having Wifi free of charge was also a great convenience, specially because we used it to plan our activities and to keep in touch with family.
Only one small problem in the shower. The first day it was kind of broken so water was going everywhere. We managed to fix it and so the shower was fine :-)
Staff's helpfulness, superb location, everything properly provided for.
Nothing worth mentioning
Location is great, right on the avenue yet quiet. Staff is friendly and helpful, wouldn't call this a hotel rather staying with your friends.
They are very friendly and helpful. Matteo and Roberto are good guys and very helpful. The staff is also friendly and smiling. The location of the hotel is soo good.
Everything ok its not state of the art but your paying for state of the art. I love the service, the location could not get better, the beach is 1 minute away and it is a wonderful beach and the hotel give you discount vouchers for a few places. The staff are an absolute joy. It is a very cute little place. I will defiantly come back
Nothing I dont like the AC, if you do I suggest you check before booking. Dont if it was just my room or the rest of the AC's, it didnt work properly but i never use them anyway.
Nice, clean, quiet hotel. Walking distance from shopping and restaurants. Quiet neighborhood close to, but not right in the midst of the nightlife. Short taxi ride to the Cozumel ferry. Walking distance to the beach and hotel has discounts for the beach club there. Staff was friendly and helpful.
Air conditioner did not work well and the room was very hot. By morning we finally had the room cooled down, and then when we went out for the day, the housekeeping staff turned the AC off when they cleaned the room so we came home to a hot room again. We had 3 people, but were only given 2 bath towels. We came down to ask for another towel but the front desk staff was gone for the night and the security guard at the desk couldn't help us. Parking could be a major challenge if you have a car, but we lucked out and found free street parking 1/2 block away and never moved the car while we were there.
Location at far end of 5th from Bus station, I preferred the location. Staff great!
Noisy on 5th. Inner court room is best. I had balcony which was great, looking over 5th but it was a little noisy.
We really like the staff they are very helpful and always willing to help ! Thanks Mateo,Roberto,Salome and Jorge for all the information and tips !!
Staff was very friendly.. especally Salome :). Rooms are cleaned every day, and although i didn't ask for clean towels, they were replaced every day. Great location at the quinta. I enjoyed the balcony in the morning and in the evening. I would recommend this hotel to my friends.. and I will certainly go back here.
Nothing really. Don't take a taxi right in front of the hotel.. just go around the corner to 10th av and a cab will be cheaper.. i guarantee it :)
Loved the charm and character. The location was perfect. Quiet yet close to the action. Very friendly staff!
The hot water was not working the last morning of our stay.
nice staff,offered to heat up left over pizza,24 hour front desk,cheapist breakfast in town if you like mex food
small king size room,small ref,would like a micro in room or lobbey,
Everything was good: location, the room was simple but good.
Can be a little noisy but we didn't have a problem with that.
The staff and Roberto were super friendly and nice. The staff always welcome you with a friendly smile. They were super quick to address any concerns or answer any questions. The location is awesome!! Super close to the beach, restaurants, bars, shopping etc. Lots of hot water and super clean rooms, beds, sheets and towels. The beds are a bit hard, but I like hard beds. Some rooms have split air conditioner units that are more quiet. I would definitely stay there again next year. Much better than staying in an impersonal, all inclusive place.
A bit of musty smell in the room for being a humid area. The smell disappeared within a couple of days once we left the sliding door open during the day. Air Conditioner works great but a bit noisy.
The hotel manager was so nice that he introduced tons of places of interests and information. The indoor pool made me wanna dive in!
very central yet not too close to the clubs for noise, 5 mins walk to beach, great wifi...very clean and pleasant helpful staff
Mexican decoration. Space. Comfortable bed. Away from noisy center.
Lack of freshness of lettuce on my breakfast plate.
the charming authentic old style Mexican plan , with it's boutique atmosphere and the location very very convenient, close to everything
the breakfast better to offer one or 2 choices, keep it simple, and do them well.
Great location, cozy little hotel. They provide discount coupons for Mamitas beach club which was very cheap and we used it several times. Rooms are cleaned daily and it was the first hotel in which I've seen towel decorations made every day. Loved it!
If you are looking for a quiet hotel then look for one further away from Quinta av. You can hear the noise from street until early morning. (Just for remark - we personally had absolutely no complaints about that because we liked living in the center of the nightlife)
The Staff was really nice and helpful. They gave us good advices for some day-trips and could respond to all of our questions and made some calls for us.
It was a nice room with fairly comfortable bed. having a balcony was great, looked right over 5th avenue. The service was great & they allowed us to keep luggage there in a locked storage area after check-out.
Would have loved a continental breakfast to be included. It was a bit of a hike to get to where we needed to go - bank, bus station, public beach we wanted to go to.
Located in the center of Playa, close to bars, restaurants and shops
Very basic hotel, quality inadequate to price. Very laud air con - that might be a positive as it covered the noise from the street at night. Narrow stairs and no elevator - difficult to her your suitcase on the 2nd floor and up.
Nice, simple room. Big, comfortable bed. Friendly people on reception. Tours arranged by the hotel had good prices.
Lot of noise from the street. The balcony was small and boring, you can not really stay there, but it was good for drying the towel.
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