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Quinta Avenida Entre calle 32 y 34, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.4/10! (score from 180 reviews)
Rated by guests after their stay at Hotel Banana.
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471 properties in Playa del Carmen
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180 verified reviews
They speak your language!
Hotel Banana's staff speaks: Italian, Spanish, English
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Outdoor Pool, Outdoor Pool (all year), Terrace
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu
WiFi is available in public areas and is free of charge.
WiFi is available in some hotel rooms and is free of charge.
No parking available.
Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, ATM on site, Concierge Service, Babysitting/Child Services, Ironing Service, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Air Conditioning
Italian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 11 years stay free of charge when using existing beds.
One older child or adult is charged USD 15 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 180 reviews
Value for money
Show reviews from:
Only 100 yards from the beach in Playa del Carmen, this modern hotel features a pool, kitchenettes and is close to the city’s popular 5th Avenue tourist area.
Score from 165 reviews Very good
This adults-only boutique hotel offers a freshwater pool and Caribbean-style rooms overlooking lush tropical gardens.
Score from 59 reviews Very good
Nestled in the heart of downtown Playa del Carmen, Mexico and steps from the city's main attractions and beautiful beaches, this hotel features exceptional accommodations and a variety of thoughtful...
Score from 249 reviews Very good
On a secluded private beach, only minutes from the village Playa del Carmen, this all-inclusive resort features spacious accommodations, modern amenities and is close to many area attractions.
Score from 89 reviews Excellent
The location was great! On the main strip of hotels and restaurants (5th Ave), one block from the beach, but far enough away from the noise that we weren't kept up at night.
Basic Continental breakfast (only two slices of bread etc.). Wifi not working in our room, but good signal outside in the corridor with chairs. Pool very small.
Excellent helpful English speaking staff, very clean and nice light room, luxary towels, not noisy in spite of quinta avenida close by, comfortable beds with nice decorations every day, free beach towels to borrow every day, 50% rebate of beach chairs and umbrella on Mamita beach three blocks away. ATM outside the entrance. PC for customers also avaible.
The hotel is centrally located, walking distance to the beach. The staff is really friendly and helpful! The hotel's agency helped us to organize some excursions that we really enjoyed. The rooms are clean and comfortable and the wifi is free. I would definitely suggest you to stay at the Banana hotel if you will have to chance to go to Mexico!
Everything was amazing!! The staff, the location... It´s just great! I really recommend it!
Only bad thing was the very slow internet. Signal was good but speed was bad.
The staff are helpful and friendly. A super comfortable bed and large, great shower, high quality towels and a nice breakfast for a reasonable cost. Close to the beach. Excellent A/C.
Location & great balcony.
Location is great and nice staff
Mostly everything. Strong smell of incense in lobby. An ashtray filled with cigarettes located right outside of a supposed non-smoking room. Rock hard beds. A clump of hair in the shower. Old furnishings. An air-conditioner that blows directly on the beds. An ugly room (208) with sliding doors facing another room with sliding doors in the interior courtyard. Common noisy area right outside of the room. A water pump that made an extremely loud noise all night long that not even the AC could drown out. Horrible, horrible place that should be deemed a hostel and not a hotel.
Location smack dab in the middle of the most popular pedestrian area and closeness to beach.
ask for inner or back room - noise from the 5th av. at night may be a problem. a bit old furnitures
Good value for money Great location on the 5th av. helpful staff in the desk!
Very uncomfortable bed...needs to be replaced. Otherwise my stay would have been PERFECT!
Location; Friendly helpful staff, especially Matthew, the owner; Clean comfortable room; Great value for a very reasonable price;
No coffe on the room
Beds could be a bit more comfortable.
Great wifi and the staff were fantastic with help and advice, good location on 5th Avenue
We liked everything about this hotel. The staff in friendly and helpful, the location couldn't be better as it is on 5th Ave. where all the action is, and it is very clean and comfortable. We came back a third night tonight even though we originally booked only our first night here in Playa Del Carmen upon arrival to Mexico. We can sit out on the balcony at night and watch the action, or go out and join them! There are dozens of restaurants around the area you can walk to. We love it! It's not a luxury hotel if that's what you like, but we prefer this Mexican style hotel any day and this is one of the best In The area!
A little noisy until 5th street calms down. Insulated glass would solve this!
We arrived in torrential downpouring rain! George the security guard took great care of us giving us towels immediately. The hotel is quaint clean and the location was perfect for us to roam the 5th street area and one block to the beach! We had a fantastic 2 day stay and wished we had more time! After we left i realized I left my cell phone and by the time we hit the US family had been contacted by the hotel and matteo is working to fet it back to us! We will return to hotel Banana!!
Ruogh old bad, i was located on the same level as the commun areac, so it was too noisy( boisy guests - not thehotel's fault ,but it made it hard to relax the way id like t, other than that was ok ... Not sure regarding the value for $
Location, frindly stuff, good ac in the room, clean and orgenized
The air conditioning.
Hotel banana is run buy excelent staff, well prepared to help you out with any questions concerning tourist attractions and things to do around town. They offer discounts on beach chairs and umbrellas (which turn out unbelievably cheap) and offer clean beach towels everyday. The hotel is well located in 5th avenue with many restaurants and shops, and is only a few blocks from Playa Mamitas. Everyone is friendly and make you feel at home. It was an excellent stay.
We liked the "plato de las frutas" for breakfast. The hotel was clean, the staff was very very kind and helpful in any kind of situations. The atmosphere was very inviting and nice. We would recommend the hotel to every friends and families.
Only one small problem in the shower. The first day it was kind of broken so water was going everywhere. We managed to fix it and so the shower was fine :-)
This is the second time we stay at hotel Banana. Front desk staff is great. We arrived early before our check-in time, but right away they let us know our room was ready. Nice A/C, a mini fridge came handy, specially when we were traveling with small children. Location is great, still on 5th Avenue, but far from the noisy bars and clubs. We requested our room to be in the 1st floor which was no problem. Small pool, but hey, we didn't spend much time anyways in the hotel, my 2 kids loved it. Having Wifi free of charge was also a great convenience, specially because we used it to plan our activities and to keep in touch with family.
Nothing worth mentioning
Staff's helpfulness, superb location, everything properly provided for.
Location is great, right on the avenue yet quiet. Staff is friendly and helpful, wouldn't call this a hotel rather staying with your friends.
They are very friendly and helpful. Matteo and Roberto are good guys and very helpful. The staff is also friendly and smiling. The location of the hotel is soo good.
Nothing I dont like the AC, if you do I suggest you check before booking. Dont if it was just my room or the rest of the AC's, it didnt work properly but i never use them anyway.
Everything ok its not state of the art but your paying for state of the art. I love the service, the location could not get better, the beach is 1 minute away and it is a wonderful beach and the hotel give you discount vouchers for a few places. The staff are an absolute joy. It is a very cute little place. I will defiantly come back
Air conditioner did not work well and the room was very hot. By morning we finally had the room cooled down, and then when we went out for the day, the housekeeping staff turned the AC off when they cleaned the room so we came home to a hot room again. We had 3 people, but were only given 2 bath towels. We came down to ask for another towel but the front desk staff was gone for the night and the security guard at the desk couldn't help us. Parking could be a major challenge if you have a car, but we lucked out and found free street parking 1/2 block away and never moved the car while we were there.
Nice, clean, quiet hotel. Walking distance from shopping and restaurants. Quiet neighborhood close to, but not right in the midst of the nightlife. Short taxi ride to the Cozumel ferry. Walking distance to the beach and hotel has discounts for the beach club there. Staff was friendly and helpful.
Noisy on 5th. Inner court room is best. I had balcony which was great, looking over 5th but it was a little noisy.
Location at far end of 5th from Bus station, I preferred the location. Staff great!
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