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Quinta Avenida Entre calle 32 y 34, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.4/10! (score from 169 reviews)
Rated by guests after their stay at Hotel Banana.
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517 properties in Playa del Carmen
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169 verified reviews
They speak your language!
Hotel Banana's staff speaks: Italian, Spanish, English
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Outdoor Pool, Outdoor Pool (all year), Terrace
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu
WiFi is available in public areas and is free of charge.
WiFi is available in some hotel rooms and is free of charge.
No parking available.
Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, ATM on site, Concierge Service, Babysitting/Child Services, Ironing Service, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Air Conditioning
Italian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 11 years stay free of charge when using existing beds.
One older child or adult is charged USD 15 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 169 reviews
Value for money
Show reviews from:
Nestled in the heart of downtown Playa del Carmen, Mexico and steps from the city's main attractions and beautiful beaches, this hotel features exceptional accommodations and a variety of thoughtful...
Score from 192 reviews Very good
Just a few steps from white-sand Playa del Carmen Beach, Hotel La Pasion Boutique has comfortable rooms with balconies, 2 outdoor swimming pools and a hot tub.
Score from 786 reviews Wonderful
Just a 5-minute walk from Playa del Carmen Beach, the Condohotel Fabiola has an outdoor pool and hot tub, surrounded by palm trees.
Score from 166 reviews Wonderful
This elegant and sophisticated property in Playa del Carmen has an outdoor swimming pool, free Wi-Fi access, and is located only 170 yards from vibrant 5th Avenue and 32.8 ft from the white-sand...
Score from 72 reviews Very good
The staff are helpful and friendly. A super comfortable bed and large, great shower, high quality towels and a nice breakfast for a reasonable cost. Close to the beach. Excellent A/C.
Only bad thing was the very slow internet. Signal was good but speed was bad.
Location & great balcony.
Location is great and nice staff
Location smack dab in the middle of the most popular pedestrian area and closeness to beach.
Mostly everything. Strong smell of incense in lobby. An ashtray filled with cigarettes located right outside of a supposed non-smoking room. Rock hard beds. A clump of hair in the shower. Old furnishings. An air-conditioner that blows directly on the beds. An ugly room (208) with sliding doors facing another room with sliding doors in the interior courtyard. Common noisy area right outside of the room. A water pump that made an extremely loud noise all night long that not even the AC could drown out. Horrible, horrible place that should be deemed a hostel and not a hotel.
Good value for money Great location on the 5th av. helpful staff in the desk!
ask for inner or back room - noise from the 5th av. at night may be a problem. a bit old furnitures
Location; Friendly helpful staff, especially Matthew, the owner; Clean comfortable room; Great value for a very reasonable price;
Very uncomfortable bed...needs to be replaced. Otherwise my stay would have been PERFECT!
No coffe on the room
Great wifi and the staff were fantastic with help and advice, good location on 5th Avenue
Beds could be a bit more comfortable.
We liked everything about this hotel. The staff in friendly and helpful, the location couldn't be better as it is on 5th Ave. where all the action is, and it is very clean and comfortable. We came back a third night tonight even though we originally booked only our first night here in Playa Del Carmen upon arrival to Mexico. We can sit out on the balcony at night and watch the action, or go out and join them! There are dozens of restaurants around the area you can walk to. We love it! It's not a luxury hotel if that's what you like, but we prefer this Mexican style hotel any day and this is one of the best In The area!
A little noisy until 5th street calms down. Insulated glass would solve this!
We arrived in torrential downpouring rain! George the security guard took great care of us giving us towels immediately. The hotel is quaint clean and the location was perfect for us to roam the 5th street area and one block to the beach! We had a fantastic 2 day stay and wished we had more time! After we left i realized I left my cell phone and by the time we hit the US family had been contacted by the hotel and matteo is working to fet it back to us! We will return to hotel Banana!!
Location, frindly stuff, good ac in the room, clean and orgenized
Ruogh old bad, i was located on the same level as the commun areac, so it was too noisy( boisy guests - not thehotel's fault ,but it made it hard to relax the way id like t, other than that was ok ... Not sure regarding the value for $
Hotel banana is run buy excelent staff, well prepared to help you out with any questions concerning tourist attractions and things to do around town. They offer discounts on beach chairs and umbrellas (which turn out unbelievably cheap) and offer clean beach towels everyday. The hotel is well located in 5th avenue with many restaurants and shops, and is only a few blocks from Playa Mamitas. Everyone is friendly and make you feel at home. It was an excellent stay.
The air conditioning.
We liked the "plato de las frutas" for breakfast. The hotel was clean, the staff was very very kind and helpful in any kind of situations. The atmosphere was very inviting and nice. We would recommend the hotel to every friends and families.
This is the second time we stay at hotel Banana. Front desk staff is great. We arrived early before our check-in time, but right away they let us know our room was ready. Nice A/C, a mini fridge came handy, specially when we were traveling with small children. Location is great, still on 5th Avenue, but far from the noisy bars and clubs. We requested our room to be in the 1st floor which was no problem. Small pool, but hey, we didn't spend much time anyways in the hotel, my 2 kids loved it. Having Wifi free of charge was also a great convenience, specially because we used it to plan our activities and to keep in touch with family.
Only one small problem in the shower. The first day it was kind of broken so water was going everywhere. We managed to fix it and so the shower was fine :-)
Staff's helpfulness, superb location, everything properly provided for.
Nothing worth mentioning
Location is great, right on the avenue yet quiet. Staff is friendly and helpful, wouldn't call this a hotel rather staying with your friends.
They are very friendly and helpful. Matteo and Roberto are good guys and very helpful. The staff is also friendly and smiling. The location of the hotel is soo good.
Everything ok its not state of the art but your paying for state of the art. I love the service, the location could not get better, the beach is 1 minute away and it is a wonderful beach and the hotel give you discount vouchers for a few places. The staff are an absolute joy. It is a very cute little place. I will defiantly come back
Nothing I dont like the AC, if you do I suggest you check before booking. Dont if it was just my room or the rest of the AC's, it didnt work properly but i never use them anyway.
Nice, clean, quiet hotel. Walking distance from shopping and restaurants. Quiet neighborhood close to, but not right in the midst of the nightlife. Short taxi ride to the Cozumel ferry. Walking distance to the beach and hotel has discounts for the beach club there. Staff was friendly and helpful.
Air conditioner did not work well and the room was very hot. By morning we finally had the room cooled down, and then when we went out for the day, the housekeeping staff turned the AC off when they cleaned the room so we came home to a hot room again. We had 3 people, but were only given 2 bath towels. We came down to ask for another towel but the front desk staff was gone for the night and the security guard at the desk couldn't help us. Parking could be a major challenge if you have a car, but we lucked out and found free street parking 1/2 block away and never moved the car while we were there.
Location at far end of 5th from Bus station, I preferred the location. Staff great!
Noisy on 5th. Inner court room is best. I had balcony which was great, looking over 5th but it was a little noisy.
We really like the staff they are very helpful and always willing to help ! Thanks Mateo,Roberto,Salome and Jorge for all the information and tips !!
Staff was very friendly.. especally Salome :). Rooms are cleaned every day, and although i didn't ask for clean towels, they were replaced every day. Great location at the quinta. I enjoyed the balcony in the morning and in the evening. I would recommend this hotel to my friends.. and I will certainly go back here.
Nothing really. Don't take a taxi right in front of the hotel.. just go around the corner to 10th av and a cab will be cheaper.. i guarantee it :)
Loved the charm and character. The location was perfect. Quiet yet close to the action. Very friendly staff!
The hot water was not working the last morning of our stay.
nice staff,offered to heat up left over pizza,24 hour front desk,cheapist breakfast in town if you like mex food
small king size room,small ref,would like a micro in room or lobbey,
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