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Boulevard Kukulkan Km 4.5 Lote D7 5 Zona Hotelera, 77513 Cancún, Mexico – Show map
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184 verified reviews
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Barcelo Costa Cancun - All Inclusive's staff speaks: Spanish, English
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Outdoor Pool, Grounds, Terrace
Golf Course (within 2 miles), Pool Table, Sauna, Fitness Center, Solarium, Spa, Hot Tub, Beachfront, Game Room, Playground
Food & Drink
WiFi is available in all areas and charges apply.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Paid WiFi, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 1 year stays free of charge when using existing beds.
Up to two children from 2 to 12 year are charged 50 % of the room stay per night per person when using existing beds.
Any additional older children or adults are charged 80 % of the room stay per night per person when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 184 reviews
Value for money
Show reviews from:
This beachfront resort is a 15 minute drive from the Cancun International Airport. The resort features massage services, and nightly entertainment.
Score from 176 reviews Excellent
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV.
Score from 653 reviews Good
Boasting breathtaking views of the Caribbean Sea and offering endless activities, this family-friendly all-inclusive beachfront resort and spa provides personalized service, and first-class amenities,...
Score from 277 reviews Very good
This stylish resort has a private beach on the Caribbean coast and a marina on the Nichupté Lagoon. It offers outdoor pools and elegant rooms and suites with panoramic views.
Score from 597 reviews Very good
April 26, 2015
Most of the staff was really great.
April 21, 2015
We paid for WiFi. Spotty coverage. Rooms aren't very well lit. We had to request light bulbs. Still couldn't get all of lights to work.
We loved the staff. All are hardworking and friendly.
April 16, 2015
The a/c unit in the room dgid not funtion correctly. The room was very hot. I complained but they did not fixed.
The friendly atmosphere around the hotel
April 14, 2015
Some of the machines in the workout room were not working properly. For a family place, I thought the music around the pool in the afternoon was too loud!
The staff was very accommodating!
March 7, 2015
No pool bar, night attractions are poor, no servers on the beach
Comfort .location. value.staff. food . atmosphere
March 3, 2015
El buffet, dicen "noche de bbq" y es un buffet normal.
El personal es muy diligente.
February 24, 2015
Checking out was a pain especially having to deal with our room key and paying 10 dollars for a simple room key is ridiculous because every hotel never cared about all that. It's just a key card that you can deactivate.
February 13, 2015
Wifi is not free and not as strong as it should be.
The view, excellent food, nightly shows and awesome staff!!!
January 14, 2015
We did t like the resort at all
January 6, 2015
Paid for WIFI and service was really bad; so bad that Whatsapp sometimes did not work. On the positive side, this WIFI service actually encourages you disconnect from the Internet and enjoy the Sun.
Room was spacious and clean, great staff, food & drinks, pool, ocean view.
December 29, 2014
No WiFi! We had a room which fronts to an heliport, i.e. we had continuous noise of helicopters along the day- make sure you get a room pointing to the inner side of the hotel. Sunlight in the morning got into the room..
Great food! the all inclusive was worth it! The staff was great! We would love to stay there again
November 25, 2014
The so called beach.. Actually, there's no beach as we imagine it: a small "cage" in the middle of ships traffic. If your primary reason is a beach vacation - this is not the hotel for you. I had to take a bus to the public beach "Playa Delfina" - that beach was stunnung!
Food was good. The stuff was very nice. The room was very big and the bed was comfortable. I recommend beach bar coctails, they are wonderful.
November 13, 2014
Paid wifi... most places wifi is included these days!
We had all inclusive and it was amazing!! Loved the hotel and the pool, we will definitely be coming back for sure!!
November 6, 2014
The beach. We were in the low saeson, so it was ok and not full. But the beach that the hotels offers is very small and i don't want to see how crowed it will be when all 300+ rooms are occupied. At least is to say, that they keep it very clean And, as always mentioned in México...WLAN with additional cost
Very clean and friendly staff. Rooms and amenities good. For a large buffet, the food is quiet good. The dinner at the a la card restaurant was delicious. Maybe the portions for some would be to small. Drinks at the bars are ok. Of course as it is all inclusive, don't expect the best tequila, ron or whisky. I don't stay usually i all inclusive resorts, but wanted to have a quick and quiet weekend with my wife. So i would recommend it for a weekend or max. 4 days.
September 20, 2014
The service was great and felt at home. I had fun.
September 13, 2014
The food was cafateria grade and the front desk person made continual mistakes on my bill
August 23, 2014
The only thing i didnt like was the breakfast but thats just me, i prefer english but i know you have to cater for all nations so don't take this the wrong way i still got fed and was happy .
The location was first class but the most outstanding was the friendliness of the staff . Waiters in the food halls were always there when you needed anything , nothing was too much for them .The drinks waitresses around the pool worked very hard but always with a smile even after hours in that heat , a special mention must go to Juana who looked after me all through my stay . Great hotel. !!!!!
July 3, 2014
Everything was great
June 17, 2014
This resort is located next to a boat thoroughfare. There were ferries, ski boats, fishing boats, Sea Doos, and tourist boats coming in and out all day so the beach was not peaceful.
Staff were very friendly and professional.
March 23, 2014
Front desk crew need to be more friendly and they need to learn to smiles seems they don't like to help you! Towels never change since we checked in until we checked out, I requested for 2 double bed for my 16 yrs old son and I but unfortunately they gave me a King size bedroom and they ended up putting a small bed beside the king bed, I went downstairs to the front desk and ask what happen to my request of 2 double bed, I called them 3 days before our arrival to confirmed my reservation and request and they confirmed it to me the room is ready for us when we arrive but unfortunately they gave me one bedroom instead, front desk didn't even gave me any word about what happen to my request they told me that they will transfer us to another room the next day but I didn't heard anything from them about the transfer until we departed the facility. Disappointed to this hotel and for sure I wont stay to this hotel nexttime I come to Cancun.
I like the location, the crews of the restaurant was great, foods are great...
March 5, 2014
There were no snacks, refreshments or bar food at the bars throught out the day. So you can only imagine by the time lunch and dinner came around, how long the line was already. Food was not great at all. Not much variety. they had no GAUCA OR PICO DE Gallo there. So don't go to mexico expecting to get some if you stay here. The only time you could eat was Breakfast, lunch or dinner. If it was nearing mid to end of the meal time, they won't refill or change out the food. I got yelled at because i wanted to drink my coffee at my pool chair. We made reservations for their Mexican theme resturant and was in there for 3 hours. YES, 3 hours, not because we had such a great time! That's how slow the service was and there were barely any people in the place. We never got our dessert order and was tired of waiting and we left. This resort is VERY far from the main shopping areas and local restuarants. Room is average. We never got our room cleaned during our 4 day stay there unless we asked. We were never instructed that we had to put our room key into a slot in the wall across the bathroom in order to turn on the lights to the room. we had to chase down a cleaning lady to show us. she looked at us as if we were stupid!! They invented light switches for a reason.
BEACH FRONT, about the only good thing about this resort.
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