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Carretera Chetumal Puerto Juarez Km. 266, 77750 Xpu Ha, Mexico – Show map
Excellent location – rated 9/10! (score from 43 reviews)
Rated by guests after their stay at Barcelo Maya Palace Deluxe - All Inclusive.
|Junior Suite Deluxe (3 Adults)|
|Junior Suite Deluxe (4 Adults)|
|Junior Suite Deluxe Ocean Front Club Premium (2 Adults + 2 Children)||
|Junior Suite Deluxe (2 Adults + 1 Child)||
|Junior Suite Deluxe Ocean Front Club Premium (4 Adults)|
|Junior Suite Deluxe Ocean Front Club Premium (3 Adults + 1 Child)||
|Junior Suite Deluxe Ocean Front Club Premium (2 Adults + 1 Child)||
|Junior Suite Deluxe Ocean Front Club Premium (3 Adults)|
|Junior Suite Deluxe Ocean Front Club Premium (2 Adults + 3 Children)||
|Junior Suite Deluxe (3 Adults + 1 Child)||
|Junior Suite Deluxe (2 Adults + 2 Children)||
|Junior Suite Deluxe (2 Adults + 3 Children)||
|Junior Suite Deluxe|
|Junior Suite Deluxe Ocean Front Club Premium|
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9 properties in Xpu Ha
Including hotels, apartments, villas and more.
43 verified reviews
The staff speaks English
Barcelo Maya Palace Deluxe - All Inclusive's staff speaks: Spanish, English
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WiFi is available in the business center and costs USD 20 per 24 hours.
Free private parking is available on site (reservation is not needed).
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
All children from 2 to 12 year are charged 50 % of the room stay per night per person when using existing beds.
Any additional older children or adults are charged 80 % of the room stay per night per person when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 43 reviews
Value for money
Show reviews from:
Experience pristine beaches, endless activities and exceptional amenities at this all-inclusive resort and spa. Situated on a private beach in the Riviera Maya, this resort include free Wi-Fi.
Score from 47 reviews Excellent
Nestled among lush rainforests and offering direct private beach access, this all-inclusive Mayan Riviera resort features family-friendly activities, numerous on-site dining options and an endless...
Score from 24 reviews Very good
In tropical gardens next to Playa del Carmen Beach, these luxury suites provide access to an infinity pool, outdoor hot tub and spa. Guests receive free access to the beach club and gym.
Score from 176 reviews Excellent
Offering beach access, a relaxing spa and a variety of activities and entertainment, this all-suite hotel near the village of Akumal is an ideal escape in Mexico's Riviera Maya.
Score from 20 reviews Good
February 1, 2015
DIdnt like how we had to pay for internet at such a high price
Loved its ease of staying within the hotel compound, yet was able to explore the other hotels and use their facilities as well. Very happy that it was all inclusive - we didn't go hungry or thirsty at all with all the food around us which were scrumptious! Outside the hotel grounds and across the highway are a string of beautiful and natural cenotes just about 15 minutes walk away. Loved everything about the hotel and the beach.
January 10, 2015
Beds were firm, and the room was slightly muggy but this resort has far more good things than bad.
So much to do, great beach, great staff, service was incredible whether you tip them or not but I recommend tipping them because they provide far better service than ANY waiter in the united states, great drinks, and above all the resort is beyond beautiful. Tip: make sure to explore the resort. Walk down to the beach resort and check out the new shopping mall. Very impressive. Also make reservations every night to the fancy restaurants: it adds a very nice touch and makes you feel like royalty.
January 10, 2015
Not free Wi-Fi
Location, facilities, restorants, beach and nature.
September 9, 2014
Struck a culture that found a middle ground to their varied guests. Didn't get a true taste of local culture.
Large but always clean yards from the beach. Rooms were quite. Staff were all so friendly and kind.
August 19, 2014
The service slow and ineficient. The attention in the reception area totally unacceptable. Very little personnel long lines of customers waiting for almost an hour and no air conditioning. The employees were not professional and they look at you like if you are talking to them in chinese. First and last impression is in Reception area. Horrible. The hotel is far from everything and the prices for taxis and excursions extremely expensive. Rooms too far from pool and dining areas. The charge for wifi is a laugh. Works bad slow and only in certain areas
The beach and the rooms with air condition.
August 19, 2014
tHE PLACE IS AMAZING!!!
August 15, 2014
horrible staff and customer service
July 31, 2014
The beds are horrible. My hips hurts every morning.
Food service grounds
May 24, 2014
They charge for wi-fi... although there are computers for you to use in the reservation area.
This place really is paradise. You walk into the lobby and it's already everything you wanted your vacation to be.... We were a very big group of family and friends, which made our stay even more enjoyable.
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