The internet was complimentary, which is very nice, but sadly it was pretty slow, even though we were only on the first floor and connectivity was not an issue.
The neighbourhood can be noisy in the early night (nightlife) and early morning(renovating in the neighbourhood), but for us it was not really a problem.
Since the bathroom and the bedroom have no closed doors in between, the toilet is not too well isolated (it also has a glass door), privacy during toilet breaks required putting the television rather loud :)
The young team that operate this hotel is one of the friendliest and most helpful I've encountered, they will go out of their way to help you make your stay as pleasant as possible. You are pretty much guaranteed to be accommodated by your every request, including tailored tourist advice for every budget or taste, or any other need/request you may have during your stay.
The rooms are spacious and very nicely decorated. Each room features luxurious items such as a jacuzzi and a double walk-in rain shower. On top the price they charge is really good value for what you get.
The location is in the middle of the action, right near the main street of Playa Del Carmen so perfect as a base for all your adventures.
The breakfast is included and is catered by the partner-restaurant downstairs.