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Carretera Chetumal-Puerto Juárez Km 298, 77710 Puerto Morelos, Mexico – Show map
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65 properties in Puerto Morelos
Including hotels, apartments, villas and more.
24 verified reviews
They speak your language!
Blue Diamond Riviera Maya All Inclusive - Adults Only's staff speaks: Spanish, English
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Ping-Pong, Windsurfing, Water Sports Facilities (on site), Sauna, Fitness Center, Solarium, Spa, Massage, Private Beach Area, Library, Entertainment Staff
Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Shops (on site), Non-smoking Rooms, Soundproof Rooms
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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On a private beach in Puerto Morelos, this luxurious all-inclusive complex has 3 outdoor pools, 8 restaurants and a hydrotherapy spa. Suites have a terrace with sea or jungle views.
Score from 33 reviews Very good
rooms felt very private. Beautiful grounds. Service felt exclusive. Food was delicious. Spa was great--especially the steam room. Facial spa service (paid extra) was wonderful.
Price was high for not having much activities included. Would have preferred more water sports (paddle boarding, jet skiing, etc.) be included but kayaking and snorkeling were included. Would've preferred the spa prices for a la carte services be slightly lower but the quality was high.
Booking.com was paid for our travel to and from airport and we had to pay $200 for travel because you guys didn't have anyone to pick us up.
The room: We stayed in a Palafitos Suite and it was geat. We stayed 2 nights in a lower suite, and 2 nights in a roof suite. Both rooms were great, large, spacious, airy, and clean. I liked the lower level Palafitos best - the private outdoor shower, larger bathroom with indoor bathtub, and the lower level deck seemed more spacious than the rooftop suites. In a lower level suite, you could actually take a private outdoor shower; the rooftop Palafitos suites have a rooftop shower but it is not private. The bathtub is outdoors in the rooftop suite, but the view is of a stone wall - not very pretty. Staff: Staff was fabulous! Everyone greets you as they pass and genuinely seem happy to assist you. They learn your names and faces while you're there (a HUGE perk of being in a smaller resort). Service can be spotty sometimes, but the positive and willing attitudes of the staff make up for it. Management: There was a resort-wide issue with the AC the first two days we were there, but the staff went above and beyond to make us as comfortable as possible until the system was fixed. Once fixed, the management made sure to compensate for the discomfort we experienced. Wifi was fabulous! You could get signal almost anywhere (except at Ambar, the restaurant). Wifi extended even to the large dock on the beach. Take a speaker and stream your Spotify out there! =)
Small things - aside from not having ac the first nights... Wait times for meals to arrive were a little long. I dont think we had a sit-down meal that was less than 1 hour (even "quick breakfasts"). Our first dinner was easily 2.5 hours long due to long stretches between ordering and the courses of food appearing. There were NO bikes available when we arrived, or for the duration of the stay. We didn't want to spend too much extra money on top of the hotel cost. Tipping got expensive, and it seemed to be the norm at the resort; although some times, tipping resulted in improved service, other times it didn't make a bit of difference. The first night (a Friday), we could hear thumping bass from music playing somewhere outside our suite. I think it was coming from the resort to the north, but it was turned off by midnight. Thank goodness that was the only night, because it would've driven me crazy if it was every night - I wouldn't have been able to sleep.
Room was wonderful. Staff was very good. Food was excellent!!!
Shower worked poorly in our room. Needs attention! Another lively bar would be a great asset. Lived the staff. Especially Ceasar!!!
The accomodations are fantastic
Slightly spotty service at times but generally it's totally fine
The decorations and the place is very nice. People are very friendly
Simply concierge called Omar and the speed of the service and Entertaiment
pool music bands during lunch hours
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