Camino Real Polanco Mexico    

Good location and variety of restaurants and services, kindly staff, spacious rooms and in case of pool view also tranquil (garden/pool view is very good). Safe Hotel

pay internet (expensive, often free of charge even in basic hotels!) and expensieve breakfast/services noisy rooms if outside (street) view

MIREC2013 Solar conference

They could not get my cards to work - this mean't I had to get cash on a Sunday. This broke my booking agreement and they charged me full rate, even though on the booking it said I did not need to pay until the end of stay. This is not true and they still have to have a credit card.

I love the architectural design. At 5th floor the Club Lunge front desk very nice

the front desk at main level. They do their job as assembly line factory operator

Hotel is LANDMARK . Design. Location

The food was awesome and it was really quiet

It looks a bit run down but you get a feel of 60's Mexico.

Fitness center Breakfast

The hotel charges a currency rate much higher than the market rate. I ended up paying 20% more than the booking price. Be careful!

First time I stay at this hotel and I loved. It was on of these nice suprised to find out all that is hidden in the C.R. I love the infrastructure and lay out of the facilities, the restaurants and everything.

Nothing.

We love this hotel for many visits Our first room on the second floor looked on a tent construction.Extremely noisy and balcony covered by the tent.It should have been blocked out. We had to change rooms. Why would someone give us this room?

Please you must do something about the blue bar. The color is cold and unwelcoming...the atmosphere is uninviting. Music is loud and inappropriate Therefore no one was ever in it, including us, even after a busy day we would not go in, even though we wanted to relax and have a cocktail you are losing money on this space..we never saw anyone in it even though it was one of the busiest weeks of the year. ed schwartz food and wine consultant

satisfactory

Parking for guests is unconfortable. Every time you leave the hotel you have to change ticket an always have to wait.

Location

Looks old

Morimoto Restaurant, the court yard

Expensive for a hotel that needs to have an upgrading.

Ambiance

No spa

Staff was most friendly and helpful

Had to ask for coffe maker and had to pay for coffe and water separately.

Beautiful design in the hotel, colourful, modern vintage of the 70's

Expensive extra to be paid for internet and breakfast. Bur the extra only includes 5th floor continental breakfast, and not the buffet one at 1st floor. Problem is that the information is not clear, so we paid 2 times for the breakfast !!

Camino Real is not an international chain - it's a slightly eclectic and rather fabulous Mexican experience with all the comfort of the (dull) Hyatt which I stayed at the night before - but with a proper friendly Mexico welcome and lovely poolside balconies -Staff were really helpful and not intrusive. Huge comfy bed, blackout curtain, balcony overlooking pool, lots of blonde wood and a purple carpet, slightly faded hallways. I'll stay there again.

Great architecture. Great service. Good location. Good restaurants. What more could one ask for!

Las habitaciones son amplias y la vista al jardín es espectacular.

-Se demoran mucho en atender cualquier solicitud que no sea room service: entre 1 y 2 horas para prestarle a uno unas tijeras, arreglar un daño en el baño, etc. -La habitación ttenía poca iluminación.

el precio

Me encanta la uviacion y simpre avia tenido un trato y una estadia exelente , la comida y una calidad de primer mundo peroooo .

en mi ultima estadia todo lo ke pensazaba del hotel salvandose la comida y los ke sirven en cada uno de ellos siguen estando super bien , pero desde la resepcionista el de seguridad la encargada de cuando yo llegue son unos prepotentes , groceros , mal educados , nunca resivi una ayuda de esyos una solucion a mis problemas ya ni lo minimo como una son risa , ni un gracias deverdad ke para mi cambio toda mi manera de pensar de este hotel al dia siguiente me cambie al de santa fe el cual es otra cosa hay un trato cordial resivi sonrisas de todos me apoyaron y ayudaron en todo lo ke necesite , creo ke si tienen ke cambiar a barios ke tenien en polanco .

Extraordinario! Tanto el hotel como la atención del personal! Se interesaron en todas mis necesidades y superaron mis expectativas en todo!

Nada

La ubicación es muy buena, el desayuno bufet muy bueno

El colchon un poco viejo

La ubicación es un plus. Me molesta que siempre tengo problemas con mi reserva , o no la encuentran y llevo la impresión de la misma o hay cobros extras .

Que "siempre" tengo problemas con mi reservación al momento del check in . Incluso me estaban cobrando de más y realmente no se que sucede con la gente del front desk , me irrita

Comida.

Sin servicio de bar en la alberca.

Las instalaciones , el servicio y ubicación de privilegio.

Terraza con piso sucio , falta de amenidades en cuarto.