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Boulevard Kukulcan Km 10.5 Zona Hotelera, 77500 Cancún, Mexico – Show map
Excellent location – rated 9/10! (score from 604 reviews)
Rated by guests after their stay at Grand Park Royal Cancun Caribe - All Inclusive.
|Presidential Suite with Private Pool and Sun Terrace|
|Super Saver Deluxe Room with Ocean View|
|Deluxe Family Room||
|Deluxe Room with Ocean View|
|Deluxe Premier Room|
|Royal Tower Room with Ocean Front (Adults Only)|
|Royal Tower Suite Ocean Front (Adults Only)|
|Romance Royal Tower Room Ocean Front (Adults Only)|
|Villa Suite with Plunge Pool|
|Villa Deluxe Beach Front|
|Villa Master Suite|
|Villa Beach Front Suite with Plunge Pool|
|Villa Beach Front Master Suite with Plunge Pool|
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209 properties in Cancún
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604 verified reviews
They speak your language!
Grand Park Royal Cancun Caribe - All Inclusive's staff speaks: Portuguese, Spanish, English
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Outdoor Pool, Grounds, Terrace
Golf Course (within 2 miles), Fitness Center, Massage, Beachfront
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and charges apply.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop, VIP Room Facilities
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Portuguese, Spanish, English
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 13 years is charged USD 87 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Based on 604 reviews
Value for money
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This beachfront resort is a 15 minute drive from the Cancun International Airport. The resort features massage services, and nightly entertainment.
Score from 103 reviews Very good
The beach is excellent. Pools and other facilities are good (on a par with the other 5* sea resorts I've been before).
Our room was not cleaned on one of the days. They came once when we were not in the room, but didn't come back, despite we asked on reception. Food is very average even by "all-inclusive" standards.
Friendly Staff, facilities, swimming pool area (2), ocean view and Italian restaurant.
the local where is offer the breakfast and buffet restaurant would be bigger (Sometimes you can get queues to entry).
The service staff was excellent and the Italian restaurant was our favorite
Daytime activities were good, but nighttime is boring. Nothing to do after 10pm, and bars close at 1.
Ambiance, staff, food, location
The room and facilities were nice and clean. The balcony looked out onto the beach, great to fall asleep and wake up to the sound of the waves. Quiet. Restaurants had a very nice atmosphere and were not crowded. Staff was very friendly.
Food in the Oriental restaurant was not the best.
The location was great.
The food was not that great. The buffet was the same everyday. The Italian restaurant was good but the other two were not so great. The bed was as hard as a rock. The timeshare people were way too pushy. You could not walk thru the lobby with out getting approached.
Beach was superb, pools & surrounding areas very well kept & very clean. All staff very helpful. Best restaurant by far was The Oriental. Rooms were bright & airy, kept well & very clean.
Too much music going on all day, no quiet area. Food was nice in the buffet & Mirador (Italian) but food was not warm enough. The Concha restaurant...avoid if your hungry.
Staff, buffet food was quite good, location on beach was good.
Unacceptable in today's world to be charged $30 per device for wifi. Humming of ait conditioning. Air conditioning was very cold in all communal areas including the restaurant.
Friendly staff, great ala carts. Especially liked the Oriental. Buffet was good. Great pizza bar and icecream/coffee shop
Good pools, wifi only in lobby. On day the bar at the pool an outlet caught fire (electrical) and they closed the bar down. No access to drinking water or pop even.
The location was excellent with a small villa leading directly onto the pure white sands of the beach with an unobstructed view to the horizon. Fabulous. Staff were excellent as was the drinks and icecream. Italian reseraunt was the only five star eatery in the complex.
The all inclusive food was awful and you needed to pick carefully what you wanted. The water/coffee was undrinkable due to a taste of chemicals in the water.
The resort was immaculate and everyone was very accommodating and helpful. The food was great including the buffet! The pizza that was available everyday all day was amazing...the burgers and nachos were great as well! The pools were clean and never over crowded on our stay. The beach was lovely and we even had a day of no waves where we could just float in the sea! I hear that is unusual but it did happen!
I never could get on the wifi, even after asking for help. I was told that iPhones sometimes have issues. I just added an international data plan and had great service.
The service was impeccable ! Location perfect...You will receive "White Glove" service. Very attentive staff....We only stayed for one night and didn't get a chance to dine at the restaurants, only the Buffet. The food is very Mexican but you're in Mexico....so when in Rome. The drinks in buffet was awesome ! The food was good. We also did the timeshare..it was not a pressured one...We will be staying there again !
WiFi should be complimentary...
Located right on the beach with wonderful views. We enjoyed the Asian restaurant. If you want to do nothing other than eat, drink and swim then this is the place.
At check in our booking hadn't gone through. The manager was unhelpful, telling us to sit and wait for possibly a few hours until it came through and didn't help beyond that. We asked for a drink because we drove all day to get there and were refused. We had initiate the booking procedures and were not provided updates. Really left a bad taste in our mouths. The buffet is uninspiring, I'd recommend hedging your bets and making reservations at the a la carte restaurants. Suggest you pay a bit more and choose another friendlier hotel.
all inclusive they upgraded us :) the staff
The main restutant Cocay didn't .have enough diversity
We didn't make it to the Mexican restaurant but the Italian restaurant was great as was the rooftop cocktail bar with cabanas & a fabulous view. We were also impressed with the buffet restaurant, the food was great. Loved the 24 hour room service & ordering cocktails anytime day or night was never a problem. I found the big pool a little noisy at times but that was only because they had activities there which were fabulous for those wanting to partake. I did however love the small pool with the swim up bar, it could just do with a few sun umbrellas up there as you're very exposed to the sun. Can't fault the staff! They were superb!!
Check out was rediculously slow. The staff member was very courteous but they need a larger desk with more staff for Check in and check out. Could do with a bit of shade ( sun umbrellas ) at the smaller top pool.
just perfect. food, drinks, service all
the free wifi is only at the loby and not to good
every thing close by at your finger tips no problems with food or drink at any time of the day very comfortable felt being the king of the resort very good value
The staff were extremely helpful courteous and friendly. The hotel was extremely clean and easy to find. We drove from Belize which was a 7 hr drive and arrived about 1am and everyone from the front desk to the porter were accommodating and made us feel welcome even though we should have checked in at 3pm. We will return soon.....
All rooms have ocean-view
The vacation packer sellers come on to you since the very first minute you step in the hotel. Their methods are nearing the unkind level. When trying to convince me, they were clear when saying that as a conventional guest, I was second-class and that I should buy their offer to feel the difference. The fact is that I saw no actual members of their pretended club in the premises. (They would have been easily identified by the color bands they force you to wear in the wrist)
I loved the location, room we had, and the staff was great.
I did not like the food choices. Everything was the same daily. One morning we did room service and the pancakes were so dry you couldn't eat them. They have pizza but, who doesn't do pepperoni. The food was the only thing I struggled with!
The whole hotel was very clean and comfortable.
the staff members were not nice, especially the receptionists at the front desk were unfriendly and not helpful. We booked a room with ocean view, instead we got one with palm tree view And you could not see the ocean at all. The receptionists did not care and treated us really disrespectful. For a couple of days it was a good hotel, but i would not go back for a long vacation. The whole atmosphere is just not welcoming.
What a wonderfull hotel. My wife and I booked 4 night all included and enjoyed every moment. The food at the boffe was tasty and you can also eat at another 3 different restuarents. The entertainment staff took care for fun activities. The pool is fun and the beach is 1 minute of walking. The night life are near by...only few minutes by bus.
Entertainment. The guys went all out to entertain the guests. The bar staff by the pool are extremely friendly. The pool entertainers were excellent.
Wifi prices. Seriously! They have gotten enough money for a stay in the Grand Carribe. The morning floor staff in the buffet are not the friendliest. Rooms could do with being updated. I had just come from the Aria in Vegas to this.
Wifi to expensive
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