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Boulevard Kukulcan Km 10.5 Zona Hotelera, 77500 Cancún, Mexico – Show map
Excellent location – rated 9/10! (score from 539 reviews)
Rated by guests after their stay at Grand Park Royal Cancun Caribe - All Inclusive.
|Super Saver Deluxe Room with Ocean View|
|Deluxe Room with Ocean View|
|Deluxe Premier Room|
|Royal Tower Room (Adults Only)|
|Royal Tower Suite (Adults Only)|
|Romance Royal Tower Room|
|Villa Suite with Plunge Pool|
|Villa Deluxe Beach Front|
|Villa Master Suite|
|Villa Beach Front Suite with Plunge Pool|
|Villa Beach Front Master Suite with Plunge Pool|
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209 properties in Cancún
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539 verified reviews
They speak your language
Grand Park Royal Cancun Caribe - All Inclusive's staff speaks: Portuguese, Spanish, English
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Outdoor Pool, Grounds, Terrace
Golf Course (within 2 miles), Fitness Center, Massage, Beachfront
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and charges apply.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop, VIP Room Facilities
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
Portuguese, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 6 years stay free of charge when using existing beds.
One child from 7 to 12 years is charged USD 53 per person per night when using existing beds.
One older child or adult is charged 50 % of the room stay per night and person when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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This 5-star Cancun luxury hotel is on a secluded beach and features a 40,000-square-foot full-service spa. The El Meco Mayan Ruins is 7 miles from the hotel.
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The Royal Sands beachfront hotel, in central Cancun, is next to Kukulcan Plaza Shopping Center. It features outdoor pools, a gym, spa and tennis courts.
Score from 232 reviews Excellent
every thing close by at your finger tips no problems with food or drink at any time of the day very comfortable felt being the king of the resort very good value
The staff were extremely helpful courteous and friendly. The hotel was extremely clean and easy to find. We drove from Belize which was a 7 hr drive and arrived about 1am and everyone from the front desk to the porter were accommodating and made us feel welcome even though we should have checked in at 3pm. We will return soon.....
All rooms have ocean-view
The vacation packer sellers come on to you since the very first minute you step in the hotel. Their methods are nearing the unkind level. When trying to convince me, they were clear when saying that as a conventional guest, I was second-class and that I should buy their offer to feel the difference. The fact is that I saw no actual members of their pretended club in the premises. (They would have been easily identified by the color bands they force you to wear in the wrist)
I loved the location, room we had, and the staff was great.
I did not like the food choices. Everything was the same daily. One morning we did room service and the pancakes were so dry you couldn't eat them. They have pizza but, who doesn't do pepperoni. The food was the only thing I struggled with!
The whole hotel was very clean and comfortable.
the staff members were not nice, especially the receptionists at the front desk were unfriendly and not helpful. We booked a room with ocean view, instead we got one with palm tree view And you could not see the ocean at all. The receptionists did not care and treated us really disrespectful. For a couple of days it was a good hotel, but i would not go back for a long vacation. The whole atmosphere is just not welcoming.
What a wonderfull hotel. My wife and I booked 4 night all included and enjoyed every moment. The food at the boffe was tasty and you can also eat at another 3 different restuarents. The entertainment staff took care for fun activities. The pool is fun and the beach is 1 minute of walking. The night life are near by...only few minutes by bus.
Entertainment. The guys went all out to entertain the guests. The bar staff by the pool are extremely friendly. The pool entertainers were excellent.
Wifi prices. Seriously! They have gotten enough money for a stay in the Grand Carribe. The morning floor staff in the buffet are not the friendliest. Rooms could do with being updated. I had just come from the Aria in Vegas to this.
Wifi to expensive
Food was excellent, nice location.. Selection of food was good, baby turtle release was awesome.
Free Internet is not free, limited Internet was available for free, however high speed Internet was available for a fee, gym had 8 dollar fee, limited restaurant reservations seemed like a scam to push people to buffet, only could book restaurants from 9 to 2pm each day and if you checked in after 2pm you were out of luck. Only 2 types of beer, bought room in royal tower which came with lounge access, but key only worked 2 out of 5 days, front desk early crew was clueless. Asked for early check in, but room was not conveniently ready until 3pm, suspected so pushy time share sales people could get their hands on you.. Probably will not go again.
Great food,clean rooms.Nice beach,
Wi Fi very poor. We waisted 2 hours for taking to sellers.
The pools were great, rooms were excellent! very clean and lovely staff! I loved the special touches and surprises every day (towels and flowers) Did I mention great place to feel safe and relax!
Seemed to be a couples only type of place, or families, not for singles! Food became a little unbearable after 4 days of almost the same fayre! (would have loved to go out for a steak) the games by the pool were annoying with the music (not my taste) but that's just me! and why they shut down the pool 3 times I suppose a kid had a babe Ruth in there!
Good food and drinks plenty of choice friendly staff lovely pool area and so close to the beach.I never had an all inclusive before and this was amazing definitely recommend this to friends and family
Great location. Staff, especially butlers were excellent. Restaurant quality was adequate. We saw sea turtles nesting at night on the sand which was great!
Staff was quite limited at times, especially after 5. Hotel did not meet description completely. We stayed in Villas and there was not a private check in as advertised and on checkout, they demanded cash and would not accept credit card. Royal Holiday people were annoying. Kids stayed in main unit and it was noisy there and their air conditioning did not work properly.
Everything was great, staff was friendly and helpful.
Our room with a beautiful view.
The buffet choices
Very clean, initial feeling about food on offer was good
On arrival the room felt very dated. After we stayed at hotel for a week the food was a bit repetitive different nights but not much variation in the menu
...the Italian restaurant was great. ...related to the last point, our server Carlos was on top of every detail. He did great! ...I like having snack options throughout the day. ...the view from my room and the infinity pool were excellent. ...nice access to the beachfront. ...good facilities for excursion activities. ...good selection of adult beverages. ...bar staff at all of the venues put some effort forth to entertain us and make sure we were having an excellent time!
...I would have liked more bottled water from the housekeepers each day. ...the Asian restaurant wasn't too good our first full night there. ...one more good choice would be great - Brazilian maybe?
My husband and I stayed everyday at the pool, the pool activity staff was awesome,Leonardo was a hoot with his wig everyday and they had activities all day long to participate in. My favorite was Kenya, I hope that's right, she was the hyper one, so funny.My husband participated in mostly everything. The dining areas were good too but the Italian Restaurant was the best, we ate there twice. We stayed in the Villas, even had a Butler, Kevin, he was great! We will definitely go back there again.
I was glad we packed some dress clothes, all restaurants have a dress code, men have to wear closed toe shoes, and pants are required, no shorts, women can wear dresses or pants,and there are no exceptions. At the Buffet in the main lobby you can dress as you please, so remember to take dress clothes if you don't wont buffet everyday, also no kids allowed under 12 in the restaurants. We didn't mind since we don't have small kids.
Food Room Pool Beach House Keeping Staff
Front Desk Staff Lobby Staff Could benefit from obtaining better customer service skills.....there are ways of saying NO! They should speak nicely to customers even when customers are wrong.
Loved everything from the minute we walked in the door. Fantastic place to stay.
I booked this hotel specifically because I was alone and on business. I needed to be out by early morning and I returned after 6 or 7 pm. When I arrived at the hotel, check in took over an hour and I was starving. By the time I got to my room it was 4 pm. I asked where I could get food and was directed to the snack bar. The only choices were a hamburger, hot dog or nachos with cheese. I wanted food. Restaurants opened at 6 pm. I never set foot in them since I had to leave the hotel early in the morning and the rule at this hotel is they only take reservations between 9 & 2. I explained my situation to the front desk, saying I was not there on vacation and I asked if they would take a reservation by phone in the morning. No, they would not. Therefore, I only ate at the buffet. It was more than enough and had a nice variety. However, this hotel did offer room service and since I had to be out early in the am and never knew what time I would return, it seemed to be a good second option. Except for the breakfast, the lunch and dinner menu options were terrible. And one of the salads I ordered for lunch actually consisted of 3 long lettuce leaves -1 with 5 olives in a row on one leaf, a minuscule crumbling of tuna across the leaves, 1/2 each of a small tomato and hard boiled egg cut in two pieces. I kid you not. Needless to say I wound up paying for lunch that day. I was increasingly annoyed at the staff as well. They would knock on the door to clean or fill the mini bar and if I was in the balcony, bathroom or on the terrace, they did not even wait a minute before entering. I had to leave the do not disturb sign on at all times. Plus, the front desk called me on several occasions to inquire whether there were two people in the room. I guess they are not used to a single woman traveling on business. I found that very rude and annoying.
- Found the quieter pool on the second day. Much preferred!
- The food selection wasn't great, but the restaurants were excellent.
The location The sea The staff (most of them) Some of the Food The bedroom
Greeted by Staff trying to hard sell Some of the food Receptionists (miserable)
Good location. Very clean. Friendly and helpful staff
Food was ok not great. Need location on resort with more atmosphere in the evenings
We only had a short stay , but from the time we arrived till the time we went to airport we were extremely happy! Can't wait to go back
Wifi is very expensive , and the beds could be softer .
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