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Avenida Kukulkan Km. 20.5 Zona Hotelera, 77500 Cancún, Mexico – Show map
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204 properties in Cancún
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478 verified reviews
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BSEA Cancun Plaza Hotel's staff speaks: Spanish, English
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Fishing, Diving, Snorkeling, Water Sports Facilities (on site), Solarium, Private Beach Area
Food & Drink
Bar, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning
Safe, Non-smoking Rooms, Family Rooms, Elevator, Air Conditioning, Designated Smoking Area
3:00 PM - 10:00 PM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 478 reviews
Value for money
Show reviews from:
On the beach in Cancun with stunning views of the Caribbean Sea, this hotel features an outdoor pool with kids' pool. Guests can enjoy meals in the on-site Palapa restaurant.
Score from 449 reviews Review score
This Cancun resort is a 3-minute drive from Pok-ta-Pok Golf course, in northern Cancún. This hotel features an outdoor pool, children’s pool, convenience store and salon with massage services.
Score from 181 reviews Good
This stylish resort has a private beach on the Caribbean coast and a marina on the Nichupté Lagoon. It offers outdoor pools and elegant rooms and suites with panoramic views.
Score from 527 reviews Very good
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV.
Score from 647 reviews Good
Beautiful seaview There is a bus stop nearby and you can easily go to the clubs at Zona Hotelera A little Oxxo (food shop) is 1 minute away
We was late so we called from the airport. Despite this our reservation was cancelled and my mom get a dirty, small room (we booked a seaview, but there was only a little window with parking view). The other day we get better rooms, but we didn't get any discount for the first night. The hotel is old and the towels are dirty (some pillows too).
very nice ocean view, size of the room, clean
not very friendly staff in the restaurant, no wifi in the room
no blasting music, great room, beautiful view, good restaurant, store,pleasant, kind stuff, pool, beach
not enough shade on the beach
The hotel was very close to the ocean and the beach was beautiful. The infinity pool was very nice. The bar staff were alot of fun.
The room was supposed to have a balcony and a king bed which it did not. The air conditioning and the wifi did not work. The hotel also does not supply shampoo, cream rinse or coffee.
The view is wonderful.
The rooms are old and need remodeling, rusty walls.
Location excellent - right on the bus route to downtown and the party places and was 24/7
The room was not in good repair - a cupboard door was broken, it was difficult to get to the plugs to switch lights on, a panel in the bathroom celing fell down fortunately no one was in there at the time.
We love the location of this hotel.
we booked using booking.com and when we arrived we had to pay more than the advertised rate. we had no place else to go so we had to pay it. rip off. not worth the price.
The staff went above and beyond to help us and make us happy, everyone was so nice.it is an older condominium complex, but kept immaculate, and with charming architectural details.
Didnt like the place at all Its a very old facility
Beach access and pool
Secuirty guard waste your time for an hour before confirming I was infact booked for the night. I was finally able to make to the reception after one hour of wait. Property is not clean and Beds are way to stiff
the pool is awesome Staff is very good Roms were clean
Bad Wifi Signal Bathroom could be better
On the beach
The location. The pool: clean and nicely located with view to the beach. Recently renovated. The relative quietness (compared to nearby hotels which were much more crowed). Not noisy. The view from the room. Reception staff was very friendly and helpful.
Very unreliable Internet (almost not usable). You can tell that the hotel used to be very nice and has a fancy design, but it is now falling apart a bit (apart from, the pool which is remade new).
Miss Coffee in the room and no water to drink.
Love the place, the view, staff was great as well
Even thou the Internet was free I was never able to connect to there server. On the Web site it said transportation for a fee when I got there found out I just needed to find my own the did refurrefur me to the cheaper company's to take me from the airport to there hotel but they do not offer the transportation.
I didnt't think the rom could have been any nicer or cleaner and the pool and the beach by the hotel were amazing!
The wifi was impossible to use. I could browse webpages for 5 minutes at a time and then it would stop working for 30 minutes.
Bathroom, no water pressure at all
Upon arrival we were told that the hotel was overbooked and there were no rooms. We had arrived early and were able to get the last available room after arguing about it. We saw others with confirmed reservations being turned away. The hotel was supposed to have a shuttle, but it does not.
The pool was stunning with a fantastic view overlooking the beach, the pool was open 24/7 and was lit till 10:00 PM.
English was nonexistent, we could not communicate with the staff and someone staying at the hotel had to translate for us. They would not give us extra towels and only changed the towels every three days. They do not give shampoo and conditioner at the hotel something that should be noted. The rooms could desperately use a remodeling job and blankets consisted of thin sheets. WIFI was horrific! It would dropped for hours at a time and when we went to try and discuss with the hotel they could barely understand what we were talking about. Overall besides for the pool they are probably much better hotels out there for the money we paid.
price and value for that price
bit out of the way but easily accesses cancun via bus
Nice structure with wonderful beach and nice pool. However, one can see from many details in the room/balcony that the whole complex has seen better days in the past
wifi connection very poor Booking.com price was (theoretically) including IVA, but actually it was not
Perfrct little spot right on the beach, friendly staff. Pool. Quiet, further south from big hotels/bars. Onsite restaurant had good food. Rooms had fridge and microwave so you had options.
Rooms were a little loud, could hear neighbors loud and clear. front desk hours were not posted and not 24 hours. Coffee pot in room would be nice. The pool was empty and under repair for 3 days without warning or compensation.
Friendly and helpful staff, location right on the beach, restaurant on site, easy to catch a bus right outside.
Pool water too Cold, wi-fi barely worked in the room
Right on the beach. Nice beach. Nice horizon pool, which was very clean. The external areas were nice. The part of the hotel strip where it is located is pretty quiet. (Hotels are right up against each other in this "hotel zone.")
The room had slightly broken shelves in the closet, bathroom had no opening window. Tho there was a small kitchenette, there were no towels, & it was minimally stocked w/ utensils. The whole vibe of the junior suite was the bare minimum in amenities, altho it did have "A-" level cleanliness. --- Reception basically explained nothing to us about the hotel, gave us one key (3 people) & then did not give us directions to our room or someone to help us get there. They sort of took our money , handed us a key & went back into their back office!! A custodian saw us wandering around w/ our luggage & took us to our room.
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