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5th Avenida Esquina Avenida Costituyentes Col. Centro, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.1/10! (score from 61 reviews)
Rated by guests after their stay at Koox Caribbean Paradise Hotel.
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515 properties in Playa del Carmen
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61 verified reviews
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Koox Caribbean Paradise Hotel's staff speaks: Spanish, English
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Outdoor Pool (all year), Sun Deck
Golf Course (within 2 miles), Snorkeling, Water Park, Library, Nightclub/DJ, Evening Entertainment
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and charges apply.
Grocery Deliveries, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Ironing Service, Daily Housekeeping, Fax/Photocopying
Safe, Shops (on site), Non-smoking Rooms, Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 10 years stays free of charge when using existing beds.
One older child or adult is charged USD 20 per person per night when using existing beds.
One older child or adult is charged 50 % of the room stay per night and person in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Koox Caribbean Paradise Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 61 reviews
Value for money
Show reviews from:
This Playa del Carmen bed and breakfast is in a quiet area a 15 minute walk from the Central Playa del Carmen Beach. The hotel offers free Wi-Fi in public areas.
Score from 180 reviews Very good
Los Amigos B&B offers rooms in shared penthouse apartments, just a 5-minute bicycle ride from Playa del Carmen’s famous 5th Avenue and 15 minutes' walk from the sea.
Score from 39 reviews Very good
Close to the beach in Playa del Carmen, this boutique style adult-only hotel features spa services, a fun outdoor pool and access to the services at a nearby beach club.
Score from 322 reviews Excellent
Hotel Maya Turquesa is just steps from the famous Fifth Avenue in central Playa del Carmen and 500 ft from wonderful Caribbean beaches.
Score from 115 reviews Review score
Oscar was excellent!
Other guy at desk when we checked needs training!
Loved the room and the central location. Also really liked the staff and people associated with the hotel.
Wifi is poor in the rooms.
Good location Deluxe room is relatively big and comfortable Friendly staff
Bad smell in the bathroom: one needs to keep window open and bathroom door closed all the time No elevator can be a problem witg heavy luggage
location and willingness to store luggage over night at reception rather take it all upstairs to our room
Good location, it has a mall just in front, and the beach is just a five-minute walk. The pool is clean and the room is comfortable.
If you reserve through booking is quite cheap but if you do the reservation directly in the hotel the price is higher.
1. place - 5 minutes to the beach 2. room. we had good room with big balcony overlooking to the square. many rooms have balcony 3. big bathroom 4. hot water 5. price! we catch low price on booking.com. perfect!
1. bad wifi connection 2. no private parking
The location is the best location you can ask for. The pool is very nice. Shower is big.
The bed is super not comfortable. Charge you for 5 dollars for the safety deposit box even that in the room facilities it sais that you have it in your room.
The location is smack dab in the middle of everything you need Quinta Avenue.
We arrived early to make sure our reservation was acknowledged. There were several travelers but he wanted us all to come back at 3pm the normal check in time so we obliged however everyone arrived back at 3 pm and the poor desk clerk was completely overwhelmed. It took a while to get checked in. the previous clerk left at 2:55 pm knowing that it would be crazy for the new guy Daniel at the desk. Daniel was gracious and did the best job he could multi-tasking. Seems as though they could have let us in a bit earlier to prevent the frenzy.
The place is very well located, for what you pay it is a very good deal. The rooms are nice, everything seems to be brand new.
The attention in the front desk was poor. The promised wi-fi is very slow.
-location was good -very near the beach -very lively
-poor customer service -very noisy due to the bars
The location was great close to money exchange, pharmacy, food, shops and right above a chocolate shop, they had a nice pool too but very few chairs to sit in at the pool. But the beach is a short walk away, even though the beach is very crowded the water was fantastic with just a little wave action to make it fun.
There was no parking even though the website said there was parking and the beds were very hard and uncomfortable. There is a restaurant that has a very loud band that played late into the night and our room was right over the noise, so be careful what room you get don't get one over 5th ave. Very few chair to sit in at the pool