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3 Oriente 217, Colonia Centro, Puebla Centro, 72000 Puebla, Mexico – Show map
Excellent location – rated 9.6/10! (score from 46 reviews)
Rated by guests after their stay at Hotel Boutique Casa de la Palma.
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45 verified reviews
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Hotel Boutique Casa de la Palma's staff speaks: Spanish
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WiFi is available in all areas and is free of charge.
No parking available.
24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Laundry, Dry Cleaning
Non-smoking Rooms, Family Rooms, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child or adult is charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Based on 46 reviews
Value for money
Show reviews from:
Situated in Puebla’s historic centre, Hotel Casa de la Palma is a charming rustic-style property with a spa, business centre and free Wi-Fi. Puebla Cathedral is a 3-minute walk away.
Score from 73 reviews Good
About 60 miles southeast of Mexico City, this brand new NH property is located just steps away from the magnificent and historic center of Puebla, nominated “Cultural Heritage of Humanity”; it also...
Score from 183 reviews Very good
This hotel is located in the historic centre of Puebla, just 10 minutes’ walk from the main square and a 5-minute walk from O’Jenkins Convention Centre. It offers free on-site parking.
Score from 245 reviews Very good
Located in Puebla’s Historic Centre, Suites La Concordia features complimentary Wi-Fi, a fitness centre and a terrace. The Cathedral and Cultural House are 450 metres from the property.
Score from 76 reviews Excellent
Perfect location one block from Zocalo, helpful staff, comfortable two bedroom suite which was reasonably priced
The staff was truly outstanding. There work ethic was dazzling. The location The design of the building with stain glass windows in the bathroom. The suite which included a bedroom with a balcony, a foyer with a chandelier, and a bathroom off the other side of the foyer opposite the bedroom. The furniture The price
The bathroom was moldy. The staff did an excellent job of cleaning but this was heavy duty mold in the chipped grout of very old tile. Cleaning won't do it. I actually had to replace my bathroom when I moved into my house for the same reasonThe hotel bathroom is in drastic need of refurbishing. Given how great this building is decorated it would be a small investment to refurbish some of the bathrooms.Puebla gets a lot of rain and this makes it very important to keep on top of any developing mold.
We loved the location and general ambience of the hotel. The staff were friendly but not very knowledgeable if we had queries.
The bathroom shower cleanliness was very poor plus ratty towels etc. We needed a number of things fixed before we could move into the room including water to the toilet and bedside lights. The two bedroom apartment was completely unsuitable for two couples.
location was very good for all that was going on, quaint hotel, very large rooms and bathrooms, lovely reception staff, lovely courtyard where breakfast is eaten.
liked it all
Breakfast was great! The location was perfect and the room was spacious.
Very noisy! It also had a terrible sewer smell that we complained about.
historic site historic architecture size of room and bath breakfast area in courtyard: cool & verdant fabulous jazz club across the street: La Casa Mandrugo
the bed was too hard, pillows too big for comfort
Pictures of this hotel are better than the badly-maintained reality. Broken doorknobs, windows missing panes of glass, flimsy shower stalls with dribbling water. Too shabby for us, we moved hotels after one night. But Jose, the manager, who said he had no last name(!), refused to let us sign to check out. Then they fraudulently charged our Visa for four nights, and we are, over a month later, still in a dispute over this. Beware!
The furnishings, the general atmosphere. Very quirky. It is Quite expensive, so pick your room before you reserve to really get your monies worth.
A sewer smell in the bathroom, of room 203. The area rug needs a good cleaning.
This hotel is rustic and unique in style. The building itself is a great example of what colonial Puebla was and is still like. At the same time I found it to be very clean and modern where it was needed (Bathroom, tv, sound isolation). It is very peaceful and kind of an oasis from the busy area of the Zocalo. There is no restaurant, no room service, no bar, no valet but for us this was a plus. It was romantic and relaxing to stay here for a week. The suite is extra large, ours had a balcony and the largest bathroom I've seen in a hotel. While there is no heat or air conditioning system the temperature was somehow always perfect. The location is central to everything. A very colonial style,unique and clean hotel.
There are very few number of staff (maybe this is a plus). Our non-smoking room was badly placed next to a "smoking" room for some reason and the smell came into our room. The staircase leading the suites gets very dark at night. Our room was available an hour later than their check-in time.
The hotel is in an amazing location that is close to everything but on a quiet street with trees. The building itself (a converted house) was interesting and furnished with antiques from around the world.
The wi-fi didn't work in the rooms, only in the common area. Although called a "boutique" hotel, it really didn't have a boutique feel.
The hotel is very charming. Chabby chic. We had the two bedroom combo. Great location. Interesting old mecxican decor. Comfortable beds.
The bathroom had a river running through it!!!! It leaked so much that we had to put towels on the floor and always wear shoes. The hotel did nothing even though we told them daily and ordered extra towels. The sink had no hot water. The shower was the only thing that worked properly.
Very elegant Colonial architecture in an excellent location. Huge rooms decorated with period antiques.
Somewhat meager Continental breakfast in open air courtyard on a chilly winter morning.
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