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Carretera a Garrafon Fraccionamiento Turquesa Lote 9 A y B, 77400 Isla Mujeres, Mexico – Show map
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35 properties in Isla Mujeres
Including hotels, apartments, villas and more.
44 verified reviews
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Casa de los Suenos's staff speaks: Spanish, English
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Outdoor Pool, Sun Deck
Cycling, Snorkeling, Spa, Massage, Bikes Available (free)
Food & Drink
No parking available.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Concierge Service, Honeymoon Suite
Safe, Non-smoking Rooms, Air Conditioning
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
Children older than 14 years are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 44 reviews
Value for money
Show reviews from:
Overlooking the beautiful Half Moon Beach, this cozy hotel is only a short walk from the downtown area, and offers all the amenities and facilities needed for a relaxing and unforgettable stay.
Score from 163 reviews Good
The beach-front Nautibeach Condos is in Isla Mujeres Island and 2 miles from the local airport. It features massage service, a swimming pool and an extensive garden. Free Wi-Fi is available.
Score from 27 reviews Wonderful
Hotel Isleño is in the northern side of Isla Mujeres. It features free Wi-Fi access and is less than half a mile from the beachfront.
Score from 150 reviews Very good
The Royal Sands beachfront hotel, in central Cancun, is next to Kukulcan Plaza Shopping Center. It features outdoor pools, a gym, spa and tennis courts.
Score from 304 reviews Excellent
The coffee and orange juice every morning was a lovely touch. The rooms were thoughtfully decorated and beds v comfortable
Major construction works going on right now which are very noisy and mean there is no space to quietly sunbathe. It looks to be set to go on for some weeks..
- nice people - great spa treatments
- works ongoing - room was just next to the pool and common toilets, close to the reception. probably the worst room of the hotel
Location was off the beaten path in a beautiful area. Food, drinks and facilities were great.
A bit more expensive than others, but worth it if you have the money to spend.
No hot water!!!
The hands-on management, the beautiful, eclectic artwork in all the suites, the awesome views of the ocean, the resident pussycats, the coffee and juice delivered to your room every morning, the thorough and efficient maid service, the bicycles.
The servers in the restaurant tend to hover. It got so irritating that we skipped breakfast on the last morning.
some staff were friendly. nice scene and location.
asked for hot water to make team and got warm nearly room temperature water. no refreshments in the room. room did not resemble what we saw in pictures. hair dryer did not work properly. no phone to call reception in the room so every time we needed anything we had to go down and ask. very noisy hallways and you can hear any noise outside your room. limited food variety.
Great Hotel. Very confortable beds. Our room had partial ocean view, priceless. (it made us forget that it was placed just next to the toilets) Nice infinity pool. There is snorkeling or kayaking gear you can borrow and the breakfast was rich and tasteful.
The hotel is not right at the beach. There is a rocky path that leads to the shore. During our stay there were big constructiong works going on. So it was even harder to get to the water. It is indeed a nice place, but on the island you will find other hotels with a better value for money.
The rooms are large, with comfortable beds and their own terraces( though some are directly onto the communal pool area so have no privacy) . Decor is extremely attractive, all roomss and public space face out over the sea.
The pool is directly in front of the bar/dining room/lounge during the refurbishment of the larger decked area with sunbeds , bar and restaurant so we didn't feel comfortable lazing in our bikinis! There is no direct access to the sea( and no beach) from the property just now as their pontoon needs repaired. Although the building is beautiful , it's largely open air which is an issue when it rains!
Staff Amenities Location View from the room Comfort bed
Outstanding view, friendly staff.
They had major construction going on. We would hear power tools, hammering, sledge hammers knocking down a wall, all day long. The dock was torn up so ocean access was very limited. They should have told me this before I booked or at least told me when I was checking in.
The staff, amenities and location were beyond my expectations. Room was spacious and comfortable. The private dock was spectacular with amazing snorkeling. I wish I never had to leave, it really was a dream house. Can't wait to return soon.
Wonderful architecture, loved the bright colors. Staff very friendly and helpful, enjoyed talking with Patty (owner) and Jade (her son, concierge). Love the infinity pool. Very pleasant and relaxing
Location and overall ambiance
Beautiful location Helpful concierge staff
Poor service from waiting staff (e.g. Asking us to carry our own drinks from the lower bar to upper bar when seated at the upper bar, needing to be reminded/asked again to address issues such as a cold shower on the first day) The cleanliness of the deck area with broken loungers and rubbish left from the previous day was not what would be expected from a $300 a night place. Food was not particularly good quality - e.g. Coffee mate given with hot drinks rather than real milk. It was also very expensive - twice the price of some of the very good down town restaurants. Whole hotel looked a little tired - this all would have been find if we were paying half the amount we were, but for the price we were overall disappointed.
Ocean view King suite has an amazing view, nice and comfortable rooms (the bed is just perfect), coffee and orange juice was brought to the room in the morning, pool was amazing, quiet and perfect to relax, service was friendly and helpful all the time, restaurant offers good, but not really traditional mexican dishes
Location is quite far from the center and the main beach (but Taxi or Golf Cars are available all the time)
The room - harmony - amazing! Beautiful view - very well appointed - huge room. The restaurant staff - so exceptionally helpful -they took so much trouble to meet our needs! Lovely place - they need to sort some niggles.
Very poor breakfast service on the last day. Asking twice for drinks - then again for toast which came -with no plate - no accompaniments. Small niggles but the most expensive place we stayed and the poorest service at breakfast! The cost of the pickup for airport - big mistake - we got there for a quarter of the cost. Do not be bitten!
Very beautiful house and setting Lovely rooms with cosy balcony Great breakfast and other food Great location: calm, but with taxi fast in town
Floor in the room was dirty and was only cleaned after having asked for it twice Shower takes a long time to provide warm water Had to pay immediately after arrival after a 20h trip though they had credit card details Overpriced with 350$ per night
Absolutely stunning sunsets. Great snorkeling off the pier. All of the staff were very friendly and inviting.
My only complaint was that it was so far from North Beach.
The "Casa de los Suenos" on Isla Mujeres is a nice charming hotel, situated on the south part of the island. There was a beautiful sea view from our room (Sol), cute small swimming pool, nice sized bedrooms with elegant déco, performant A/C system, fresh squeezed orange juice + coffee placed in front of the room each morning, evening service (not everyone like mint chocolate but the attention is there),...
As it is situated on the south part of the island, it will cost you 80 pesos for each taxi ride -one way- to the city. With some extra attention to details, it might be considered as "luxury" (which would then justify the VERY high rates, far too high for the category and the services provided). What should be improved: a bathtube, a better shower and shower curtains (the one provided is in plastic...), constant warm water, slippers needed, matching bathrobes (they do have bathrobes but they are completely dismatched), new toilet seats (it is broken in our room, quite surprising that the housekerping service does not notice). A special attention should be given to the service: the housekeeping persons are not recognizable (it feels strange to find a young guy in his jeans who is in your bedroom when you come back from a morning walk), there was dust over the higher furniture, the waiters are not smiling or attentive and can barely speak English (I can speak some Spanish but as the menu is in English, it is not easy for the communication). I did not appreciate to be reminded all the time that the service was not included (they stamp this in red on each one of your bill, including the one of the included breakfast >> first time ever that I am asked to give a tip for an included breakast!). I understand that tipping is upon each one's decision but I believe that the key to ensure a tip is to provide good service, rather that to stamp this in red on all your bills. Working in the hotel luxury industry for more than 10 years, I know exactly what "luxury" hotels look like and how much they can charge. Our room (Sol) was right beside the public bathroom. Not nice...
Beautiful setting and view both from our room, the affinity pool and the sea side restaurant bar. The breakfast was amazing every day. We had the most relaxing time. This is the most amazing hotel we have ever stayed at. Really friendly and helpful staff. We also enjoyed the canoeing and snorkelling opportunities at the hotel too.
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