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Property Highlights

Places of Interest:

Main square (0.2 miles) Church of St. Michael the Archangel (0.2 miles) Historic Museum of San Miguel de Allende (0.2 miles)
Show map Belmond Casa de Sierra Nevada

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Newest reviews for Belmond Casa de Sierra Nevada

  • Anonymous
      United States of America
    August 12, 2014

    The accommodations where great and the service was incredible they made you feel pampered.

    The lighting in the room could have been better. It was not bad, but when I was trying to put my make up on, I could have used a bit more light.

    10

  • Pierangelo
      Mexico
    July 22, 2014

    little room and poor forniture, customer next door with TV at high volume at 3 oclock in the morning...

    4.2

  • Anonymous
      United States of America
    June 9, 2014

    Our “Customer Experience” exceeded our expectations. Your Internet Website was very helpful in our selection of your Hotel & Junior Suite # 353. Your Hotel, Maintenance & Restaurant Staff are fantastic. For the record, we experienced a non-threatening and mischievous female spirit in the Junior Suite # 353.

    We detected a "slight" sewage smell in Suite # 353. We covered the floor drain with a Table Coaster and used the Rubber Drain Stopper in the tub. We kept the patio door open and turned on the fan to help dissipate the smell, and it appeared to significantly help. You may want to trace where the sewage smell is coming from, and correct it.

    10

  • Jesus
      Mexico
    May 27, 2014

    There was not hot water in our bathroom. Attitude of clerks handling complaint was just unbelievable. Will never return to this Hotel.

    4.2

  • Mila
      Brazil
    May 6, 2014

    Everything

    Nothing

    10

  • Anne
      United States of America
    April 30, 2014

    The service was amazing. Very attentive. The place was adorable and we loved the privacy of our own patio. It was like having out own little house.

    10

  • Richard
      United States of America
    March 25, 2014

    everything and everyone was amazing!

    10

  • Anonymous
      Mexico
    January 11, 2014

    Room was clean and stylish, amenites were nice

    Compared to other hotels in this city, too expensive

    8.5

  • Adriana
      Mexico
    January 10, 2014

    Overal, first class hotel. This is an enchanting Hotel, not only because it is beautiful but also because of the people. Our butler Gustavo received us with such affection that made us feel at home. I am so impressed by the staff and the whole gentleness of the staff. The best experience we had in a Mexican hotel.

    10

  • Beth
      United States of America
    November 23, 2013

    This gracious property exemplifies the traditions and character of Colonial Mexico. It was an outstanding experience in every way. This is high praise from a luxury traveller who has visited over 90 countries...

    10

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