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Avenida Jesus Martinez Ross Numero 05, 77400 Isla Mujeres – Show map
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6 Reasons to Choose Casa Ixchel
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33 properties in Isla Mujeres
Including hotels, apartments, villas and more.
37 verified reviews
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Casa Ixchel's staff speak: Spanish
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Outdoor Pool, Grounds, Terrace, Sun Deck
Fishing, Cycling, Diving, Snorkeling, Massage
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Tour Desk, Baggage Storage, Daily Housekeeping
Non-smoking Rooms, Air Conditioning
12:00 PM - 5:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children older than 12 years are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Casa Ixchel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
The hotel front desk is open from 9 am until 5 pm.
If you expect to arrive outside front desk hours, please inform Casa Ixchel in advance.
Cleaning services are available everyday.
Please note that children of all ages are welcome during Easter, Summer and Christmas School Holidays.
Based on 37 reviews
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Lovely restaurant Nice free yoga lessons Nice pool area with view of ocean Charming rooms Amazing location with nice beach
Pool area needs shadow desperately!! Not enough light outside during the night Not possible to swim in the rocky beach (Many ants)
Beautiful room (we had the one with sea views), lovely swimming pool, helpful staff, and very good restaurant (alfredo) upstairs. The lobster spaghettis were excellent! The hotel is a bit outside town which is nice because it is tranquil and benefits from a superb view on the Carribean sea. Also it is very easy and cheap to get a taxi outside the hotel to get to the centre. Would go back there anytime!
Reception only open from 9am to 5pm (although the restaurant staff can help with anything outside reception hours).
Location Pool View Bed: big! Shower
Wifi: so slow!
Sea view from the swimming pool Nice restaurant clean accommodation
Too far from downtown our room was not at the beachfront, and our view out of our window was against a wall
Views, room size
Roof leaking, power outage that ruined food in fridge, dirty room and pool, wifi not working
Muy who works there made it, he was fun and helpful. Also the food in the restaurant was delicious cooked by a very nice italian chef. We didn't mind not having a beach on the doorstep as looking over an empty rocky beach was very calm and relaxing.
I really loved it! It was such an amazing stay. After two weeks travelling through yucatan it was a pleasure to be there. Relaxed atmosphere, fantastic look at the sea, comfortable room. The beach is too rocky to swim, but it's full of beautiful corals and big shells.The staff is very nice.
Loved the architecture if Im on an island in Mexico I like to feel like it's authentic - really liked the style and food in the restaurant was fabulous!
Pillows on the bed were lumpy
The staff was incredible. Very friendly, always available to help. Elena, Juve, Moy and the service maids were all exceptional to deal with. We were able to visit with the other guests because of the small, intimate setting. We loved it!! We'd stay there again.
There was low security so they either need larger safes to secure valuables or some sort of security to reassure the guests. And the wi-fi was intermittent.
Really friendly & helpful staff. Clean. Great location on the beach, great pool area.
location, views, no road sound. Waiter and bar tender was very good, polite and attentive. A few minor changes and this place would be a real winner!
The bed...felt like a box spring, very uncomfortable like sleeping on a hard floor. Pool/hot tub was a tease, looked nice but not functioning. Smoking in restaurant (including the chef), food was not prepared properly (under cooked pasta and overcooked seafood), WiFi was very poor.
Free yoga classes
Staff was helpful, especially Elena at the front desk and Jubè at the restaurant. Truly tranquil and relaxing. This is not a luxury resort. This is a serene, quiet experience with excellent food and location. Very cute details and very practical.
The hotel was really comfortable and had a great pool area and bar/restaurant. The staff were really friendly, and made us feel super welcome.
The only issue I had was the location. Not that it was too far from town, about 3-4 US dollars in a cab and a few km's to walk, but it was just that little bit too far to walk it all of the time and there was not much around within walking distance
Free Yoga Big bed Food in the restaurant was excellent
It was quite far from town The restaurant was expensive compared to the town prices
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