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Newest reviews for Casa Ixchel

  • Anonymous
      Belgium
    August 5, 2014

    Lovely restaurant Nice free yoga lessons Nice pool area with view of ocean Charming rooms Amazing location with nice beach

    Pool area needs shadow desperately!! Not enough light outside during the night Not possible to swim in the rocky beach (Many ants)

    7.5

  • Karine
      United Kingdom
    July 30, 2014

    Beautiful room (we had the one with sea views), lovely swimming pool, helpful staff, and very good restaurant (alfredo) upstairs. The lobster spaghettis were excellent! The hotel is a bit outside town which is nice because it is tranquil and benefits from a superb view on the Carribean sea. Also it is very easy and cheap to get a taxi outside the hotel to get to the centre. Would go back there anytime!

    Reception only open from 9am to 5pm (although the restaurant staff can help with anything outside reception hours).

    9.2

  • Anonymous
      Netherlands
    July 15, 2014

    Location Pool View Bed: big! Shower

    Wifi: so slow!

    7.1

  • Anonymous
      Germany
    May 17, 2014

    Sea view from the swimming pool Nice restaurant clean accommodation

    Too far from downtown our room was not at the beachfront, and our view out of our window was against a wall

    7.5

  • Debbie
      Canada
    May 5, 2014

    Views, room size

    Roof leaking, power outage that ruined food in fridge, dirty room and pool, wifi not working

    3.3

  • Arthur
      United Kingdom
    May 4, 2014

    Muy who works there made it, he was fun and helpful. Also the food in the restaurant was delicious cooked by a very nice italian chef. We didn't mind not having a beach on the doorstep as looking over an empty rocky beach was very calm and relaxing.

    9.2

  • Mascha
      Germany
    April 1, 2014

    I really loved it! It was such an amazing stay. After two weeks travelling through yucatan it was a pleasure to be there. Relaxed atmosphere, fantastic look at the sea, comfortable room. The beach is too rocky to swim, but it's full of beautiful corals and big shells.The staff is very nice.

    10

  • Sally
      Australia
    March 16, 2014

    Loved the architecture if Im on an island in Mexico I like to feel like it's authentic - really liked the style and food in the restaurant was fabulous!

    Pillows on the bed were lumpy

    8.3

  • Joelle
      United States of America
    March 8, 2014

    The staff was incredible. Very friendly, always available to help. Elena, Juve, Moy and the service maids were all exceptional to deal with. We were able to visit with the other guests because of the small, intimate setting. We loved it!! We'd stay there again.

    There was low security so they either need larger safes to secure valuables or some sort of security to reassure the guests. And the wi-fi was intermittent.

    8.8

  • Klara
      Hungary
    March 5, 2014

    Really friendly & helpful staff. Clean. Great location on the beach, great pool area.

    9.6

  • Anonymous
      United States of America
    February 24, 2014

    location, views, no road sound. Waiter and bar tender was very good, polite and attentive. A few minor changes and this place would be a real winner!

    The bed...felt like a box spring, very uncomfortable like sleeping on a hard floor. Pool/hot tub was a tease, looked nice but not functioning. Smoking in restaurant (including the chef), food was not prepared properly (under cooked pasta and overcooked seafood), WiFi was very poor.

    5.8

  • Ian
      United Kingdom
    January 20, 2014

    Free yoga classes

    7.5

  • Alexandra
      United States of America
    January 16, 2014

    Staff was helpful, especially Elena at the front desk and Jubè at the restaurant. Truly tranquil and relaxing. This is not a luxury resort. This is a serene, quiet experience with excellent food and location. Very cute details and very practical.

    9.2

  • Sebastian
      Australia
    December 12, 2013

    The hotel was really comfortable and had a great pool area and bar/restaurant. The staff were really friendly, and made us feel super welcome.

    The only issue I had was the location. Not that it was too far from town, about 3-4 US dollars in a cab and a few km's to walk, but it was just that little bit too far to walk it all of the time and there was not much around within walking distance

    9.2

  • Erica
      South Africa
    July 31, 2013

    Free Yoga Big bed Food in the restaurant was excellent

    It was quite far from town The restaurant was expensive compared to the town prices

    9.2

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