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Avenida 20 Norte y Calle 28 No 24, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9/10! (score from 113 reviews)
Rated by guests after their stay at Casa Naaj Apartments.
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113 verified reviews
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Casa Naaj Apartments's staff speaks: Italian, Spanish, English
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Solarium, Bicycle Rental, Library
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available at a location nearby (reservation is not needed).
Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Air Conditioning, Designated Smoking Area
Italian, Spanish, English
2:00 PM - 12:00 AM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 113 reviews
Value for money
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Casa Naaj is very stylish and I loved the private rooftop pool (although small) and sun patio. I wish I had booked here longer than 1 night. There are kitchen facilities if you wish to prepare your own meals and save costs. The accommodation was clean and the bed was very comfortable. The owner was charming and very helpful. I wouldn't hesitate to book this property again.
There is no reception for this property, so you need to time your arrival to meet the owners for keys. While I didn't have any difficulties checking in, this could cause problems if your arrival was delayed. The front door of the property opens straight out on to the street.
Stefano is the perfect host - reliable, relaxed, and he can give you good tips. The appartment is newly furbished, very clean - with the roof top terrace and piscine there is no need to go out at night ;-) Thanks a lot!!!!
We usually don't give a perfect score for an hotel or B&B, however this time we are glad to give casa naaj the perfect (10 ) score. Every, and we do mean every detail, had been thought carefully and every aspect that you can think about, had been implemented in advance (such as beach long, kitchen appliances, etc.) and in a stylish European modern decor. To conclude - worth every dollar and you won't find another apartment like it (so book a few nights in advance - you won't be sorry).
Very clean apartment, good mattress to rest, fully equipped kitchen, owners helpful and attentive. Unfortunately my stay was short, I would be very happy to stay more. Recommended.
My wife and I spent a week at Casa Naaj for our honeymoon trip and it was absolutley amazing. We enjoyed being among locals while still being just steps away from the toursty 5th avenue...it was a good mix of both worlds. Piero and Stefano were a great help with suggestions of food and sights to check out. The loft was really cool and had all of the essentials needed to feel comfortable. Would definitely return and recommend to others!
We found two cockroaches during our stay, which my wife was not happy about. This is more likely more of an environmental issue rather than one of cleanliness however.
That was the best place that I have ever booked on booking.com. Everything was just perfect, spacious and clean aparment with very nice design and a lot of small details taht made it even better (such as candles, newspapers, books etc). Very comfy bed, all the kitchen utensils, nice bathroom, amazing terrace with private pool. And last but not least VERY helpful owner, Stefano. He will greet you and do anything you need to feel good at his place. VERY HIGHLY RECOMMENDED.
Everything was perfect. Piero and Stefano, many thanks for being so wonderful hosts!
Location near shops Plunge pool on roof terrace Prompt assistance with advice Flexible check-in
Facilities Comfort Close to walk to main area
Toilet was a little dysfunctional no kettle
Casa Naaj is the perfect place to live at if you want to live in Playa De Carmen. The apartment was one of a kind with 3 floors and a pool at the top floor, we really enjoyed it really much. Not much noise from outside, but still close to the beach and the 5th avenue which was a very positive thing for us. The landlord Stefano was a really nice guy, really helpful, it was really important for him that we enjoyed living in his apartment, we will definitely recommend staying at Casa Naaj.
I loved the location of Casa Naaj,literally just blocks from 5th Ave.and a OXXO convenience store.Everything you need is within walking distance and you really get the feel of living among the locals.The pool on the upper terrace was a god send,really helps you beat the afternoon heat,we used it everyday!!!Now let's talk about our amazing host Stephan.He was so helpful and pleasant.He did laundry for us daily and anything you needed that wasn't there he got!!He gave us a cell phone to use while we were there,which very useful considering we were there visiting my sister in-law and her husband.I really couldn't have asked for any thing more in a condo and the price was right!
Everything was amazing!
Location, nice kitchen, pool upstairs, the owner is very nice.
The pool is not private (shared with the next room); air conditioner only in the room; cockroaches in the kitchen.
*Good value for the money. *Stefano, the co-owner, was very pleasant and friendly. *Had AC *Had kitchenette (full sized refrigerator, stove top, pots/pans, utensils, plates, etc.) - more like a 1 bedroom apartment than a hotel - VERY nice!!! *Comfortable bed, sofa, and dinning table *Small TV available *Great location - close to Mega supermarket, GNC, a lavanderia, casual dinning, and the ADO bus station. *By far the #1 best place I stayed in Mexico out of the 3 places I stayed. *Definitely plan to stay here again on my next vacation to Mexico! *Absolutely love Casa Naaj and glad it was affordable enough for my budget!
*No drop box for key return/key return policy not explained for guests that have emergency and must leave before normal business hrs
Nice clean house with good location, perfect facilities, internet.. The owner is very helpful. We liked everything about this little condo apartment.
The layout of this apartment is wonderful. With private entry, and the splendid roof deck, it felt very private but not completely removed. The attention to detail is impressive. I hear that a lot of Europeans stay there, which makes sense.
I'm trying to think. I guess, if I was to be very critical, I would say that the air conditioning is in the bedroom so that was always the coldest room. Since I'm not fond of conditioning it took a little adjusting. But in terms of location and accommodation I was very happy.
Stefano is a very nice and helpful guy, highly recommended.
loved the whole apartment very modern and clean, also loved the terrace & plunge pool, it was absolutely lovely, had everything you would need, was cleaned regular with towels and bedding changed regular, ideal location right near 5th avenue, beach and shops would definitely recommend staying here.
The apartment is really nice!
Location, spa, staff, EXCELLENT value
Pillows and bed a little uncomfortable, needs a couch in living room from which to watch Tv
What a great place to stay! Cozy apartments, super clean and very friendly and helpful owners. We keep coming back to this place because we feel at home here. It is pretty close to the beaches, restaurants and stores. A perfect vacation!
Enjoyed the upstairs terrace with plunge pool.
Really save, clean and nice apartment! Loved it. Also the hosts are nice and friendly, you can ask them anything. I am a woman alone, and also the environment is great, never felted unsave. Great to visit alone or with family and friends. I will go back!
Perfect stay, lovely apartment, helpful staff. We stayed in the apartment with patio and garden at the ground floor. The kitchen is very clean and equipped and allowed us to cook without any problems. We slept well, the bedroom is located in the backside of the apartment and we did not hear any noise. Bathroom was clean, the shower had hot and cold water in abbondance. Owners were very kind and careful. We asked for extra pots for cooking and towels for the beach and they helped us without paying anything extra. Really a great service!
We rented the apartment at ground level without access to the swimming pool. The apartment was dark, small, noisy (walls are very thin, you can clearly hear what's going on in the next apartment) and especially not clean. We rented an apartment because we wanted to be able to cook but this one was full of cockroaches and ants, so we never cooked. The guys were kind enough to attempt to disinfest the place but that didn't work. We also saw small worms the shower. Cleaning is once every 3 days. They also change the towels every 3 days. We only had one towel for showering, one for the beach and a small one for face/hands. Considering that we were going to the beach, it's not possible to use the same towel for 3 days. After 4 nights we decided to change hotel. The guys compensated half the cost of the remaining 3 nights.