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Catalonia Royal Tulum Beach & Spa Resort - All InclusiveCancun Road, Chetumal km 264.5, 77790 Xpu Ha (Show map)
Wonderful,
Score from 49 reviews
Surrounded by a lush natural environment on the Caribbean Sea, this luxury, adults-only resort offers exceptional amenities and services, including free Wi-Fi, in an unforgettable location. The Catalonia Royal Tulum Beach and Spa Resort features spacious swimming pools, volleyball facilities, and a spa with massages available. Guests at the Royal Tulum will also enjoy the resort's on-site concierge service to arrange excursions and tours. The hotel has a gift shop and 7 restaurants on-site. Hotel Rooms: 288, Hotel Chain: Hoteles Catalonia.
GeneralRestaurant, Bar, 24-Hour Front Desk, Non-Smoking Rooms, Elevator, Safe, Baggage Storage ActivitiesSpa , Hot Tub, Outdoor Swimming Pool ServicesRoom Service, Laundry, Hair/Beauty Salon, Ironing Service, Currency Exchange, Souvenir/Gift Shop, Bicycle Rental, Tour Desk
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Total Hotel Score:9
Based on 49 reviews Guest reviews are written by our customers after their stay at Catalonia Royal Tulum Beach & Spa Resort - All Inclusive. |
Score breakdown
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Score filter |
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Vitaly
Young couple
München,
Germany
December 19, 2011
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The beach is great, unusual hotel area - very wild and still very safe. Is is pretty loud in the first building (rooms 20xx,21xx,22xx) due to the road behind the hotel.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Natalie
Mature couple
Beverly,
United States of America
November 21, 2011
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Loved everything about it ! Wish we could've stayed longer
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10 |
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Laura
Young couple
Córdoba,
Argentina
May 11, 2012
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Todo Los restos de cigarrillos que la gente arroja en la arena de la playa
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10 |
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Giuseppe
Group of friends
roma,
Italy
March 24, 2012
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Eleganza, raffinatezza, cortesia del personale Lentezza nel servizio nei ristoranti alla carta
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9.6 |
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Beatrice
Young couple
verona,
Italy
January 22, 2012
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La qualità di un servizio perfetto e sempre a disposizione ma mai invadente, l'ottima struttura del villaggio, la grande varietà e qualità di ristoranti e pietanze proposti. Nessuno...veramente eccellente
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10 |
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Jean-claude
Mature couple
Corsier,
Switzerland
December 19, 2011
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- La plage quasi déserte et l'eau de mer turquoise à 28° - La variété des restaurants, surtout le Terrasse (tapas) - L'ambiance cosmopolite - Le personnel du diving club - La gentillesse du personnel en général - Certaines activités comme les cours d'espagnol - Le restaurant grill près de la plage et ses grillades de poissons et de viandes - Les collectivos sur la route qui évitent la location de voitures - Les clients qui profitent du "all inclusive" pour boire trop d'alcool.... - Une partie de la clientèlequi est plutot "bas de gamme" - L'absence de limousine provenant de l'aéroport, ou de renseignements pour prendre le bus jaune - A l'arrivée les discussions sur paiment en $ ou en $MEX. - Le bar Sorrento près de la piscine pour le breakfast qui avait constamment du matériel en panne (toaster en particulier), mais qui était beaucoup plus sympathique que la grande salle fermée avec buffet (qui rappelait le Club Med) - Le restaurant mexicain très bon mais trop bruyant
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9.6 |
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Maria
Young couple
barcelona,
Spain
December 6, 2011
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Personal : agradable, profesional y atento a las necesidades del clientele (no està motivado única mentre por la propina còmo en Punta Cana). Habitaciones : amplias,con mucha Agua caliente. Instalaciones y edificios apadaptados al entorno natural lo que hace que no te sientas en un complejo artificial . comida bufet correcto en desayunos y comidas, zumos excelentes en la playa , Buenos còctels y pizzla finas rics y saludables en la playa y buen restaurante a la carta para las cenas (el mexicano es el mas flojo). Playa de las mejores y mas tranquilas de la Riviera. Alejado del ruido de playa del Carmen ideal para desconectar y descansar. Regresaremos , felicitamos a la direccion y en concreto al Sr. De Juana por su profesionalidad . Lo peor es llegar ,los taxistas del aeropuerto son unos piratas ,incluso los oficiales . Recomiendo negociar con anticipacion los traslados con la taxista oficial Liliana toda una professional concedora de su país y Legal ,todo un descubrimiento para concer la realidad de la zona evitando las comisiones lilianacantu18@hotmail.com. Estaria bien que ofreciera un traslado a playa del Carmen , un par de veces al dia.
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9.2 |
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Carlos
Young couple
Ciudad de México,
Mexico
November 19, 2011
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La relación calidad precio es buena. Además es un hotel mediano (a comparación de los que hay en la zona) y eso te permite mayor privacidad en las áreas comunes. El spa está muy bien, la masajista que nos tocó a nosotros (Eloisa) es muy buena. Otro acierto es que tiene incluidas las bebidas internacionales. La comida en el restaurante italiano es mala. Recomendaríamos sin duda el bar de tapas y el restaurante mexicano. La cama estaba ya tan blanda y hundida que tuvimos dolor de espalda todas las mañanas. En el baño a veces olía mucho la coladera. El horario del desayuno buffet termina muy temprano (10 am) y si estás de vacaciones no quieres estar presionado por el horario del restaurante.
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7.5 |
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Laura
Young couple
rescaldina,
Italy
November 9, 2011
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Personale sempre disponibile e gentile! Ottimi ristoranti e ottima pulizia! Lo consiglio a chiunque! Unico neo poca e carente assistenza per difficoltà fuori villaggio.. A noi hanno rubato il passaporto in taxi e è stata dura relazionassi con le strutture esterne! A parte ciò lo consigliamo a pieni voti!
1 out of 1 people found this review helpful, did you?
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9.2 |
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Carlo
Young couple
Gubbio (Perugia),
Italy
November 6, 2011
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Staff super, pieno di confort curati al dettaglio spiaggia bellissima, villaggio bellissimo, molto pulito, il cibo e' ok, le bevande non mancano mai. Tutto il personale dalla reception, al servizio di pulzia, al cameriere, il giardiniere......molto cordiale e disponibile!!! CONSIGLIATISSIMO Un unica nota (negativa): e' stata la "scheda" chiave della camera.. Lo dovuta cambiare 5 volte in una settimana perche' non apriva.. Comunque credo che sia stato solo un caso!!!
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9.6 |
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Andrea
Young couple
Padova (PD),
Italy
November 3, 2011
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Personale gentilissimo, organizzazione, pulizia, ristoranti molto buoni, spiaggia favolosa
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8.3 |
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Oxana
Solo traveler
Golitzino,
Russia
October 31, 2011
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Сервис, пляж, питание - все отлично. Персонал очень дружелюбный и отзывчивый.
6 out of 7 people found this review helpful, did you?
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7.5 |
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Masimo
Mature couple
VINCI,
Italy
September 12, 2011
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Se volete trascorrere qualche giorno di relax, con un ottima cucina,una bella spiaggiae in una bella struttura, questo è il posto ideale.... Non saprei trovargli un difetto!
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10 |
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Stefano
Young couple
Bologna,
Italy
September 5, 2011
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La disponibilita' totale del personale dell'albergo pronti a qualunque esigenza o problema!
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10 |
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Oscar
Young couple
Sant Just Desvern, Barcelona,
Spain
August 27, 2011
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Todo o casi todo, estuvimos 12 días y nos gusto, totalmente recomendable. Lo mejor; calidad-precio. Incluido en el precio servicio de habitaciones. Playa, piscina, bebida, comida y sol. Para quien busque estas cosas; el paraíso. Hotel solo para adultos, sin niños tirándose en bomba a la piscina! Hicimos un cambio de habitación por la conexión a internet (transportaron ellos las maletas , muy atentos). Cuanto más alejado estés del edificio principal peor conexión a inet. Nos pusieron en el edificio más cercano y la conexión hasta el router no era mala pero si la de inet. Algo que si necesitas estar conectado es importante. Por pedir o sugerir que no quede; hay un chiringuito en la playa que hace zumos ( o como dicen ellos: jugos). Por supuesto están riquisimos. Pega, cierran a las 17:00.
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8.3 |
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Christian
Young couple
Vedano al lambro,
Italy
August 25, 2011
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Ottimo il ristorante grill!gentilissimo lo staff!belle ed ampie le camere! La tv in camera non e' di livello come la camera stessa!
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9.6 |
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Laura
Young couple
MILANO,
Italy
August 13, 2011
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Hotel bellissimo, grande attenzione per I dettagli, ambiente immerso nella natura. I ristoranti sono vari e ottimi.il servizio all inclusive e' eccezionale.Spiaggia e piscina super
Did you find this review helpful?
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10 |
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Massimo
Solo traveler
puerto de la cruz,
Spain
July 29, 2011
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Ambiente tranquillo personale amabilissimo
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7.5 |
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Anh-marthe
Young couple
Oslo,
Norway
July 27, 2011
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Helt nydelig! For ett flott personalet! Anbefaler alle å dra dit!
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9.6 |
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Mirko
Solo traveler
Gravesano,
Switzerland
July 20, 2011
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Mare e spiaggia belli, ottima la struttura così come l'ordine e la pulizia
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9.6 |
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Matteo
Young couple
Bitonto,
Italy
July 11, 2011
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Tutto splendido!! il relax è assicurato!! Le stanze al piano terra hanno un pò di cattivo odore per l'umidità. Ma si tratta di trovare per forza un difetto, comunque accettabile.
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9.6 |
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Anonymous
Mature couple
United Kingdom
August 8, 2011
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This is a marvellous hotel. Once you arrive you leave your cash and credit cards in your safe and enter a money free environment. All meals are free. The only drink you pay for is if you want to order a bottle of wine with dinner. The house wine (by the glass) is free. Beers and cocktails are free. Your biggest tasks are deciding whether to go to the beach or the pool and which restaurant to eat at. The grounds are beautiful. We saw an agouti with two pups. Iguanas are omnipresent and act as if they own the place. The staff are friendly and eager to please. The man who looked after our room had a wonderful imagination when it came to towel folding! The hotel arranges lots of activities including dive courses. But if you want to be independent Collectivos will stop at the hotel entrance. The location of the hotel on booking.com is wrong!! Presently (08/08/2011) it is shown as being 3km from Tulum. It is, in fact, 36km north of Tulum and 25km south of Playa del Carmen. The food is good at the hotel but it is not great. The internet connection is usable but not very fast.
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9.6 |
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Anonymous
Mature couple
United Kingdom
September 8, 2011
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We like the all inclusive nature of the resort. The big choices are which restaurant to go to. The resort is big enough for there to be choice but not so big that you feel insignificant. There are smokers in all the areas other than the non-smoking areas.
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10 |
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Anonymous
Young couple
Italy
August 12, 2011
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La struttura non è enorme e l'atmosfera rimane quindi piuttosto raccolta, tranquilla e rilassata. Le camere sono spaziose e confortevoli, così come le aree comuni. E' possibile scegliere tra 5 diversi ristoranti, tutti di qualità medio alta, con menu a tema (noi abbiamo particolarmente apprezzato il ristorante messicano e la steak house con vista mare). Bellissimi gli spettacoli proposti la sera nel teatro (in particolare, il musical e l'esibizione di flamenco). L'animazione in spiaggia è varia, senza tuttavia risultare invadente. E' proposta da un'equipe Italiana di ragazzi veramente simpatici e in gamba. Nessuno
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9.6 |
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Anonymous
Mature couple
United Kingdom
February 8, 2012
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It was a perfect place for a total 'chilling-out' experience. Staff super friendly and efficient, everything and everywhere spotlessly clean, accomodation good, facilities excellent, food very good.
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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