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Catalonia Royal Tulum Beach & Spa Resort - All InclusiveCancun Road, Chetumal km 264.5, 77790 Xpu Ha (Show map) Wonderful, Score from 45 reviewsSurrounded by a lush natural environment on the Caribbean Sea, this luxury, adults-only resort offers exceptional amenities and services, including free Wi-Fi, in an unforgettable location. The Catalonia Royal Tulum Beach and Spa Resort features spacious swimming pools, volleyball facilities, and a spa with massages available. Guests at the Royal Tulum will also enjoy the resort's on-site concierge service to arrange excursions and tours. The hotel has a gift shop and 7 restaurants on-site. Hotel Rooms: 288, Hotel Chain: Hoteles Catalonia.
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Total Hotel Score:9.2
Based on 45 reviews Guest reviews are written by our customers after their stay at Catalonia Royal Tulum Beach & Spa Resort - All Inclusive. |
Score breakdown
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Score filter |
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Anonymous
United Kingdom
5
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This is a marvellous hotel. Once you arrive you leave your cash and credit cards in your safe and enter a money free environment. All meals are free. The only drink you pay for is if you want to order a bottle of wine with dinner. The house wine (by the glass) is free. Beers and cocktails are free. Your biggest tasks are deciding whether to go to the beach or the pool and which restaurant to eat at. The grounds are beautiful. We saw an agouti with two pups. Iguanas are omnipresent and act as if they own the place. The staff are friendly and eager to please. The man who looked after our room had a wonderful imagination when it came to towel folding! The hotel arranges lots of activities including dive courses. But if you want to be independent Collectivos will stop at the hotel entrance. The location of the hotel on booking.com is wrong!! Presently (08/08/2011) it is shown as being 3km from Tulum. It is, in fact, 36km north of Tulum and 25km south of Playa del Carmen. The food is good at the hotel but it is not great. The internet connection is usable but not very fast.
5 out of 5 people found this review helpful, did you?
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9.6 |
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Anonymous
United States of America
5
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Price, location, reputation, very friendly staff, food quality. Entertainment could be more various , need more variety of sport events and competitions, please buy new table tennis, would like to see more sea food and fish variety in the restaurant's menus.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
United Kingdom
5
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It was a perfect place for a total 'chilling-out' experience. Staff super friendly and efficient, everything and everywhere spotlessly clean, accomodation good, facilities excellent, food very good.
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10 |
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Vitaly
München,
Germany
5
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The beach is great, unusual hotel area - very wild and still very safe. Is is pretty loud in the first building (rooms 20xx,21xx,22xx) due to the road behind the hotel.
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8.3 |
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Anonymous
Norway
5
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The beach, variety of restaurants, the friendly, smiling people working at the hotel, relaxed atmospere,
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10 |
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Natalie
Beverly,
United States of America
5
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Loved everything about it ! Wish we could've stayed longer
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10 |
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Anonymous
Germany
5
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Location was great. Located on a wonderful private beach. Softdrinks like Pepsi was not carbonated enough
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9.6 |
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Anonymous
United Kingdom
5
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We like the all inclusive nature of the resort. The big choices are which restaurant to go to. The resort is big enough for there to be choice but not so big that you feel insignificant. There are smokers in all the areas other than the non-smoking areas.
0 out of 1 people found this review helpful, did you?
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10 |
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Oxana
Golitzino,
Russia
1
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Сервис, пляж, питание - все отлично. Персонал очень дружелюбный и отзывчивый.
3 out of 4 people found this review helpful, did you?
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7.5 |
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Laura
rescaldina,
Italy
1
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Personale sempre disponibile e gentile! Ottimi ristoranti e ottima pulizia! Lo consiglio a chiunque! Unico neo poca e carente assistenza per difficoltà fuori villaggio.. A noi hanno rubato il passaporto in taxi e è stata dura relazionassi con le strutture esterne! A parte ciò lo consigliamo a pieni voti!
1 out of 1 people found this review helpful, did you?
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9.2 |
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Beatrice
verona,
Italy
1
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La qualità di un servizio perfetto e sempre a disposizione ma mai invadente, l'ottima struttura del villaggio, la grande varietà e qualità di ristoranti e pietanze proposti. Nessuno...veramente eccellente
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10 |
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Jean-claude
Corsier,
Switzerland
1
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- La plage quasi déserte et l'eau de mer turquoise à 28° - La variété des restaurants, surtout le Terrasse (tapas) - L'ambiance cosmopolite - Le personnel du diving club - La gentillesse du personnel en général - Certaines activités comme les cours d'espagnol - Le restaurant grill près de la plage et ses grillades de poissons et de viandes - Les collectivos sur la route qui évitent la location de voitures - Les clients qui profitent du "all inclusive" pour boire trop d'alcool.... - Une partie de la clientèlequi est plutot "bas de gamme" - L'absence de limousine provenant de l'aéroport, ou de renseignements pour prendre le bus jaune - A l'arrivée les discussions sur paiment en $ ou en $MEX. - Le bar Sorrento près de la piscine pour le breakfast qui avait constamment du matériel en panne (toaster en particulier), mais qui était beaucoup plus sympathique que la grande salle fermée avec buffet (qui rappelait le Club Med) - Le restaurant mexicain très bon mais trop bruyant
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9.6 |
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Maria
barcelona,
Spain
1
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Personal : agradable, profesional y atento a las necesidades del clientele (no està motivado única mentre por la propina còmo en Punta Cana). Habitaciones : amplias,con mucha Agua caliente. Instalaciones y edificios apadaptados al entorno natural lo que hace que no te sientas en un complejo artificial . comida bufet correcto en desayunos y comidas, zumos excelentes en la playa , Buenos còctels y pizzla finas rics y saludables en la playa y buen restaurante a la carta para las cenas (el mexicano es el mas flojo). Playa de las mejores y mas tranquilas de la Riviera. Alejado del ruido de playa del Carmen ideal para desconectar y descansar. Regresaremos , felicitamos a la direccion y en concreto al Sr. De Juana por su profesionalidad . Lo peor es llegar ,los taxistas del aeropuerto son unos piratas ,incluso los oficiales . Recomiendo negociar con anticipacion los traslados con la taxista oficial Liliana toda una professional concedora de su país y Legal ,todo un descubrimiento para concer la realidad de la zona evitando las comisiones lilianacantu18@hotmail.com. Estaria bien que ofreciera un traslado a playa del Carmen , un par de veces al dia.
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9.2 |
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Carlos
Ciudad de México,
Mexico
1
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La relación calidad precio es buena. Además es un hotel mediano (a comparación de los que hay en la zona) y eso te permite mayor privacidad en las áreas comunes. El spa está muy bien, la masajista que nos tocó a nosotros (Eloisa) es muy buena. Otro acierto es que tiene incluidas las bebidas internacionales. La comida en el restaurante italiano es mala. Recomendaríamos sin duda el bar de tapas y el restaurante mexicano. La cama estaba ya tan blanda y hundida que tuvimos dolor de espalda todas las mañanas. En el baño a veces olía mucho la coladera. El horario del desayuno buffet termina muy temprano (10 am) y si estás de vacaciones no quieres estar presionado por el horario del restaurante.
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7.5 |
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Anonymous
Sweden
1
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Den enorm vänliga prsonalen.inget är omöjligt. Den höga musiken från teatern mellan 21.15 till 23.00.
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10 |
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Carlo
Gubbio (Perugia),
Italy
1
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Staff super, pieno di confort curati al dettaglio spiaggia bellissima, villaggio bellissimo, molto pulito, il cibo e' ok, le bevande non mancano mai. Tutto il personale dalla reception, al servizio di pulzia, al cameriere, il giardiniere......molto cordiale e disponibile!!! CONSIGLIATISSIMO Un unica nota (negativa): e' stata la "scheda" chiave della camera.. Lo dovuta cambiare 5 volte in una settimana perche' non apriva.. Comunque credo che sia stato solo un caso!!!
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9.6 |
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Andrea
Padova (PD),
Italy
1
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Personale gentilissimo, organizzazione, pulizia, ristoranti molto buoni, spiaggia favolosa
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8.3 |
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Anonymous
Italy
1
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E' stata una piacevole sorpresa oltre alle alle aspettative. Servizio ottimo, divertente anche senza parteciapre a tutte le attività che vengono offerte. Mare e posizione incantevole.
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10 |
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Masimo
VINCI,
Italy
1
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Se volete trascorrere qualche giorno di relax, con un ottima cucina,una bella spiaggiae in una bella struttura, questo è il posto ideale.... Non saprei trovargli un difetto!
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10 |
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Anonymous
Spain
1
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Que al no ser una macro instalación lo tienes todo a 5 minutos andando, tanto playa, piscina, restaurantes, lobby del hotel,.... Existe mucha tranquilidad en el hotel al no aceptar nilños y no hubo que realizar esperas para cenar, a excepción de un día. Si lo que buscas son actividades, este no es tu hotel, las ectividades de noche eran escasas, acaban sobre las 22:30-23:00 y muy dirigidas para los italianos, que son los huespedes mayoritarios.
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8.3 |
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Stefano
Bologna,
Italy
1
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La disponibilita' totale del personale dell'albergo pronti a qualunque esigenza o problema!
Did you find this review helpful?
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10 |
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Anonymous
Argentina
1
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El servicio, la playa, la amabilidad de la gente. El hotel en si, mu buena insfraestructura, y sobre todo las actividades. Muy buena comida.
Did you find this review helpful?
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10 |
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Oscar
Sant Just Desvern, Barcelona,
Spain
1
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Todo o casi todo, estuvimos 12 días y nos gusto, totalmente recomendable. Lo mejor; calidad-precio. Incluido en el precio servicio de habitaciones. Playa, piscina, bebida, comida y sol. Para quien busque estas cosas; el paraíso. Hotel solo para adultos, sin niños tirándose en bomba a la piscina! Hicimos un cambio de habitación por la conexión a internet (transportaron ellos las maletas , muy atentos). Cuanto más alejado estés del edificio principal peor conexión a inet. Nos pusieron en el edificio más cercano y la conexión hasta el router no era mala pero si la de inet. Algo que si necesitas estar conectado es importante. Por pedir o sugerir que no quede; hay un chiringuito en la playa que hace zumos ( o como dicen ellos: jugos). Por supuesto están riquisimos. Pega, cierran a las 17:00.
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8.3 |
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Christian
Vedano al lambro,
Italy
1
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Ottimo il ristorante grill!gentilissimo lo staff!belle ed ampie le camere! La tv in camera non e' di livello come la camera stessa!
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9.6 |
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Anonymous
Italy
1
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La posizione sul mare, la qualità del cibo, le infrastrutture, la possibilità di scoprire le immersioni! 1. Ci sono veramente solo coppie! 2 la posizione a metà strada tra Tulum e Playa del Carmen (forse per una mia disattenzione, ma avevo capito chel'hotel fosse a Tulum e invce e a 20 minuti d'auto e dall'uno e dall'altra) però se si affitta un'auto diventa un problema secondario.
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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