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Located in the Lacandon jungle setting in Palenque, this resort is a 5 minute drive to the Archaeological Zone of Palenque. A 37 mi drive from Cascadas Agua Azul Natural Park. It features 7 outdoor cenote style pools, Villa Suites to choose from pool or river view, restaurant, bar, cafeteria, game room, in site souvenir store, convention center, Maya spa and the most important its contact by nature, local fauna and flora. The famous Michol river runs through the property, making the experience unique for all its guests. The on-site tour service can arrange visits to the nearby archaeological sites and waterfalls, including bonampak, Yaxchilan, Agua Azul and Misol-ha. Come an experience an unforgettable experience at Chan-Kah Resort Village Convention Center & Maya Spa. The Mayas await for you.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Free Private Parking Available On Site


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
8.8
Cleanliness
8.9
Comfort
8.8
Value for money
8.3
Location
9.2
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Anaiz
    United States of America United States of America
    One of the great experiences we literally would wake up early in the morning to go outside to see monkeys on the trees and other animals the were safe to see and roam around the rooms. It was a beautiful experience. The staff there was super nice...
  • Michelr88
    Belgium Belgium
    Good location, large room and we saw the crying monkey what a threat
  • Sarsenova
    Mexico Mexico
    The are of the hotel is extremely beautiful. Green jungles with some animals, For example monkeys.

Area info

Restaurants
1 Restaurant On Site

  • Restaurante Chan-Kah & Terraza Wist
    • Cuisine
      Mexican
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Chan-Kah Resort Village Convention Center & Maya Spa
Great facilities! Review score, 8.8

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Room service
  • Facilities for disabled guests
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Inner courtyard view
  • River view
  • Landmark view
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Private pool
  • Balcony
  • Terrace
  • Garden
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Walking tours
    Additional charge
  • Hiking
    Off-site
  • Ping-pong
  • Pool table
  • Playground
  • Game room
Living Area
  • Sitting area
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Entertainment & Family Services
    • Outdoor play equipment for kids
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Packed lunches
    • Soundproof rooms
    • Fan
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Pool with view
    • Shallow end
    • Pool/Beach towels
    • Pool bar
    • Beach chairs/Loungers
    • Beach umbrellas
    Spa
    • Kids' pool
    • Full-body massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Beach umbrellas
    • Beach chairs/Loungers
    • Public Bath
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Sauna
      Additional charge
    Languages Spoken
    • English
    • Spanish

    House rules

    Chan-Kah Resort Village Convention Center & Maya Spa takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MXN 1500 is required on arrival. That's about USD 87. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    MXN 400 per child, per night
    4+ years
    Extra bed upon request
    MXN 400 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Chan-Kah Resort Village Convention Center & Maya Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please note that breakfast is served à la carte. The indicated breakfast price is approximate.

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Please note the hotel will charge your credit card the day of check-in at noon.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Chan-Kah Resort Village Convention Center & Maya Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    A damage deposit of MXN 1,500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Chan-Kah Resort Village Convention Center & Maya Spa

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Check-in at Chan-Kah Resort Village Convention Center & Maya Spa is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, Chan-Kah Resort Village Convention Center & Maya Spa is popular with guests booking family stays.

    • Chan-Kah Resort Village Convention Center & Maya Spa has 1 restaurant:

      • Restaurante Chan-Kah & Terraza Wist

    • Chan-Kah Resort Village Convention Center & Maya Spa offers the following activities/services (charges may apply):

      • Spa
      • Sauna
      • Massage
      • Hiking
      • Playground
      • Pool table
      • Game room
      • Ping-pong
      • Live music/Performance
      • Spa/Wellness packages
      • Themed dinners
      • Steam room
      • Public Bath
      • Full-body massage
      • Live sports events (broadcast)
      • Spa facilities
      • Swimming pool
      • Back massage
      • Walking tours
      • Spa lounge/Relaxation area
      • Happy hour

    • Room options at Chan-Kah Resort Village Convention Center & Maya Spa include:

      • Double

    • The prices at Chan-Kah Resort Village Convention Center & Maya Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Chan-Kah Resort Village Convention Center & Maya Spa is 2.7 miles from the center of Palenque. All distances are measured in straight lines. Actual travel distances may vary.