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Calle Constancia 13, 36000 Guanajuato, Mexico – Show map
|Standard Double Room with Two Double Beds|
|Standard Single Room|
|Superior Double Room with View|
|Superior Triple Room with View|
|Deluxe Double Room with Terrace|
|Standard Double Room with Balcony|
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81 properties in Guanajuato
Including hotels, apartments, villas and more.
231 verified reviews
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Hotel Chocolate's staff speaks: Spanish
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Terrace, Sun Deck
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Private Check-in/Check-out, Laundry, Ironing Service, Suit Press
Safe, Non-smoking Rooms, Family Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 10 years stays free of charge when using existing beds.
One older child or adult is charged USD 13.50 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 231 reviews
Value for money
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Centrally located in Guanajuato, on Plaza de la Paz, Hotel Casa Virreyes offers a free Wi-Fi zone and the suites are set around an atrium with a large stained-glass roof.
Score from 56 reviews Good
Offering an extensive garden and free Wi-Fi, Hotel Chocolate Boutique Mellado is located 1 km from Cerro del Cubilete Mountain and 1.5 km from Alhóndiga de Granaditas.
Score from 54 reviews Good
In the center of Guanajuato, Hotel Boutique 1850 features beautiful individually decorated rooms in a charming, neoclassic building, dating from the 1850s. It features a spa and a sit-down restaurant....
Score from 96 reviews Wonderful
Centrally located in Guanajuato, Mexico, this contemporary hotel offers the perfect balance between modernity and historical architecture as well as contemporary services just minutes from area...
Score from 162 reviews Good
The panoramic view. The staff was very friendly and helpful.
The Hotel Chocolate is located slightly up the hill behind the Juarez Theatre. There are several bars, restaurants etc that party until at least 4am any day off week. The noise and booming flows right up the hill and into your room. I couldn't believe that no one had reported on the level of noise! The staff moved me further up the hill to the Chocolate Suites which was quiet one night (besides the barking dogs and roosters) but the next night someone must have been having a house party or karaoke night until the wee hours of the morning. If you want the view stay outside of the city. You can easily have a taxi take you up or take the funicular. Bothe are inexpensive options if you need a good nights sleep. The room had a safe but it is not secured to anything and it weighs 2 pounds... There is a restaurant that only serves breakfast. The free breakfast is cold dry toast, filter coffee and chopped mixed fruit. Overall it was a terrible experience that was only saved by the excellent staff, in particular the staff at the front desk.
Location, views of the city, value for money, free wifi free breakfast, free parking
It was cold and the only heating was a small electric heater, which was not enough to sleep as warm as would have liked. Also: The free Parking is located at a different place, takes 10minutes to get there (plus 15min to wait for the chauffeur) and be driven back to the hotel...
The location is good if you don't count the stairs. The staff too.
The rooms are very cold, there is a small heater which couldn't heat the room. Extremely cold. The breakfast is very poor. You need to pay for more which is not fair. Better to say there is no breakfast included. Actually there is no parking, they take you to another one which is far away and then take you back to the hotel with a shuttle or taxi.
Fabulous view, balcony and comfortable bed, large room
Signage at the bottom of the hill would be SO helpful (we fortunately found a helpful person who understood my poor Spanish). Maid didn't restock shampoo and other toiletries for our 2nd night. Bottled water for drinking wasn't sent to our room until 10pm. No chocolate in our room (apparently that had been a procedure for the folks who recommended this property)
Beautiful view. The staff was amazing.
The rooms were very cool and you have to climb a lot of stairs to get to your room.
The whole experience was excellent. The room, the service, the food! The only inconvenience is that the hotel doesn't have a parking lot right there. However, that's not a big deal. The rest of the services is very very good. We were very happy to be there. The best view in town!!
Lack of parking lot. The hotel is a little hard to get to, but it was not an inconvenience. That was part of the fun. My son and I had a wonderful time. Thank you.
The view og the city
Walking the stairs, a lot of them, with luggage, and the parking
The rooms terrace allowed for a nice spot to take in the view and sounds of the city. The breakfast, which was included in the price was very good and the staff was excellent.
Bathroom windows need to be repaired. Locking mechanisms are broken.
Most room have outdoor terraces that allow you to sit out and take in the spectacular views. It was quaint.
In addition to the 16%IVA they charged another 18% for using the credit card which is outrageous, and means that the advertised price and what you pay are unrelated.
The steep stair to climb to get to the hotel,will be very hard for people who does not move easly.
Comfortable room, and great staff. Very clean and beautiful views. Very close to historical center. Breakfast was included and delicious.
The hotel warns of the many steps up to the hotel, but we were still shocked! and the high altitude didn't make it any easier. Still the staff carried our luggage, thank God!, making it possible but not easy. Not recommended for seniors! But if you're young and healthy, go for it.
Has very helpful staff! Good breakfast Very nice View Cute rooms
Dirty bathroom, no hot water, insecure room that couldn't be locked and led the maid to invade the room while we were sleeping. Poor and greasy breakfast. Unpolite staff that mocked on us when we asked for help. Not to mention the awful stairways. And it's expensive comparing to much better options in Guanajuato! We don't have a single good thing to tell about this lousy hotel. The worst hotel experience of a lifetime!
Excellent view from the room, with terrace or balcony! Centrally located with the major attractions. Good choices of breakfast. Good decoration inside room with free chocolate! Very large room!
Free parking, but located far away from the hotel. We need to walk to the parking. For luggage, it's recommended to have light luggage as you need to carry it up with around 40-50 steps yourself before reaching the hotel reception (there, porter will help you).
We truly enjoyed our stay. The staff was very attentive and the room had excellent views of the city.
The only thing I would suggest, to try and place a sign at the bottom of the street/alley as it was a bit confusing trying to find the hotel.
The view is stunning. The location is perfect, really close to the center
The staff doesn't speak english, the concierge service is not really efficient, although they try to help
picturesque view of the place.
sometimes it is tiring to climb up the stairs for older people. but as a younger person and in reasonably good health, it was ok.
The climb up the stairs was well worth while in exchange for the view from our room, that was also comfortable and tastely decorated.
Perhaps it would be good to have a better explanation of the breakfast options for the foreign visitor.
Staff and location was amazing!!!
Small bathroom, plastic thing iso towel on floor so bathroom floor stayed wet and dirty. Onl 1 towel each. Room doesn't block noise and light (small curtains which do not cover all windows) so sleep quality is really bad. Steps to go up to hotel.
Great location and friendly staff.
Rooms were ok just definitely not the standard I would expect from a so called boutique hotel. The beds were not great, side light did not work, furniture felt cheap and bathrooms poky and in need of an update. Breakfast was also poor.
Everyone liked the view and the room was very comfortable and clean. It was in a good location, but it wasn't like you would just run back to the room if you forgot something.
The stairs where a killer.... you have to plan so that you don't do them to often. There for you are either planning on staying in the room or you go out and stay out until you want to do a 110 stairs to get back to your room. We where with people that had breathing problems so.....
The view was excellent
Too many stair to get to my room
The hotel was nice.
I have to agree with everyone else, the climb and stairs are a bit much. Exhausted after we got to our room. But the view was spectacular.
The staff was great! Very kind and attentive. We felt truly cared for. Breakfast was very tasty and generous, with good options for the included breakfast. The chocolates were delicious. The location was perfect. And although there were a whole bunch of steep narrow stairs, the workout was welcomed to help burn off the delicious treats in town.
The room's amenities, cleanliness and features were at best equal to a 2.5 star hotel in the U.S. The bathroom was old and the smell of sewege was very noticable from the drain hole in the shower. The beds were OK but the mattresses were on the low end, with lots of hard springs and not enough cushion. The safe was just sitting in the cabinet, not attached nor tied down to anything, so if someone wanted to, they could just take the entire safe without problem....in essense this made the safe useless.
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