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Insurgentes, Km 5.025 , 77084 Chetumal, Mexico – Show map
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30 properties in Chetumal
Including hotels, apartments, villas and more.
63 verified reviews
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City Express Chetumal's staff speaks: Spanish
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WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 1:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged USD 7 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 63 reviews
Value for money
Show reviews from:
Hotel Real Azteca is centrally located in Chetumal, next to the city’s Mayan Culture Museum and 200 metres from the city market. The hotel offers 24-hour reception, free Wi-Fi and free parking.
Score from 99 reviews Review score
Fiesta Inn in the coastal city of Chetumal is only 800 metres from the ocean and offers an on-site fitness centre and spa. It offers an outdoor swimming pool and Wi-Fi.
Score from 166 reviews Excellent
Situated in central Chetumal, Hotel Los Cocos is a modern-style property that offers a gift and art craft shop, plus free Wi-Fi.
Score from 265 reviews Very good
Located on the shores of Bacalar Lagoon, Casa Caracol offers a garden and terrace with BBQ facilities and free Wi-Fi in public areas. It is 2 km from Bacalar town centre.
Score from 106 reviews Excellent
The breakfast, there is no noise
I likes the scenery from the sixth floor. i also liked the proximity to the Mall, Burger King and McDonalds. As well the buffet style breakfast was excellent.
I did not like the size of the bed that I got (1 double) for e price i paid nor did the room have an iron or iron table and hair dryer. Neither that I like the pool, I think that it could use better background paint color and maybe increase the size.
The morning desk staffer is a really smart guy and tried to make everything work well. Breakfast is solid and fast. The property is pretty clean. The location is great for getting on and off the highway fast. There's an Applebee's and two burger chains within walking distance and I'd imagine much more in the mega mall a block away.
The night clerk was confused and defensive when my reservation went thru and was upset that I didn't pay walk in rate but had used an online service.
Location is good, friendly and helpful staff. The room was spacious and clean. I would stay here again and recommend to friends.
There is no outside veranda or terrace to sit out and have a nice cold beer.
The location of the hotel. The breakfast was excellent.
They first gave us key for a room that was occupied. I had family members on a different floor and couldn't go to there room because of the security feature.
Location and breakfast are very good.
The room has a slight smoky smell although there is a smoke sensor.
Great location for travel. Great Wi-Fi connection. Already booking my next stay.
Love the security measures used at the hotel...
Didn't like their continental breakfast... the price I got on bookibg wasn't thw price I paid... 2x the staff knocked on my door rwmindjng me about checkout and I had an hour and a half left
The hotel cancelled our reservation with no reason. So we had to leave to find another place.
The staff were amazing and was very informative. We checked in early and they accepted the book in rate after we presented the reservation confirmation email. The breakfast was amazing.
The ice dispenser was not working. No effort was made to rectify the situation.
the location and front desk staff .
the hot breakfast is a joke ,Why put together if it is not all inclusive .this is not good for guest
It is near a shopping mall and many restaurants.
The floors in the hallway were dirty.
Location and cleanliness Enough parking space
Needs a wider choice in buffet area Needs some plants in Lobby area
The rooms were clean and bright, free parking seemed secure enough. Free breakfast was very basic but we've got what we paid for :)
The stuff made the keys work only 1 day despite we were staying for 2. The same happened to payment - they took our time at checkout figuring out why only 1 night out of 2 was paid for. The pool had very dirty green water, no one risked to swim.
very nice, modern and new hotel. contemporary style
basic breakfast was quite poor. i wouldn't gave it 4* when compared with other 4* hotels.
The location, breakfast, the view offered, its cosy and the discount offered for the next visit.
Incoordination in the cleaning of the room.
Hotel is clean and new facilities.
Hotel does not respect respect reservation from online sites. I reserved 2 rooms and got comfirmation email. But upon arrival receptionist found reservation for 1 room only and at a higher price.
All was a good experience
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