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Balam Canche Lote 4 Manzana 30, 11000 Playa del Carmen, Mexico – Show map
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508 properties in Playa del Carmen
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107 verified reviews
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City Express Playa del Carmen's staff speaks: Spanish, English
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Outdoor Pool (all year)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
All older children or adults are charged USD 8 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 107 reviews
Value for money
Show reviews from:
This Maya Riviera hotel is in central Playa del Carmen, 2 blocks from the beach and a few steps from lively 5th Avenue. The hotel features a rooftop pool and rooms with balconies.
Score from 141 reviews Excellent
Situated just 5 blocks from the beach and minutes from the vibrant Fifth Avenue, this hotel in Playa del Carmen offers free local area shuttle service within a 3-mile radius.
Score from 57 reviews Good
Hotel Maya Turquesa is just steps from the famous Fifth Avenue in downtown Playa del Carmen.
Score from 93 reviews Review score
Featuring Mexican-style décor, a beach club and free Wi-Fi throughout, Hotel Colibri Beach is located right on the beach in the heart of Playa del Carmen.
Score from 199 reviews Good
breakfast! please some variation like eggs and cheese
-breakfast was ready every morning -security was very attentive -rooms were comfortable
-pool very small, for only about one family, so if others came you would be sitting in the sun -wanted to charge us regular price instead of price we got on booking -asked to reserve a taxi, was told it was ok, the next morning the driver said he was never confirmed by the receptionist, so we had to find our own way after waiting half an hour
Nice location, excellent service.
Many people for breakfast.
Lights did not work one of the room and no one did nothing to fix it
No dejan ir al cliente, nos mejoraron la tarifa.
El WIFI no es tan rápido se cae mucho.
I really appreciate how clean and how often they cleaned our room and bathroom. It was every day, sometimes even twice in a day, changing towels, soaps, etc. AC worked great, wifi as well.
Location is not good at all nevertheless the biggest disappointment was when the staff at front desk informed us that offered shuttle bus to the beach is out of order. We booked that hotel because of that shuttle. So, dont trust description on booking.com, they dont provide shuttle to the beach at all - at least in low season when we were there. Although a van was parked at parking lot all the time. So maybe in high season is shuttle available. Second thing what I missed was wider breakfast variety. We spent there 6 nights and we had all the time same breakfast without any change. Little bit disappointing but we handled that.
There wasn't a freezer or a minibar in the room.
Really friendly helpful staff and clean! Great just for somewhere to sleep!
Not much choice at breakfast, and what there was wasn't filled up quickly enough!
Good price. Clean.
No safe box and refrigerator in the room. Not opened windows in hotel. Breakfast the same all days staing in hotel
very good option for a reasonnable price in Playa del Carmen, very clean,
20 minutes walking from city center
I liked the help we received from the security guard on our first visit. In fact so much that we came back for an extra three days.
This hotels is far away from everything in playa del carmen. Internet connection sucks. And they stoled 240usd from my room. Breakfast was really poor. I would not recommend this hotel to anyone.
Clean and safe
Difficult to access with car , first days of my stay the Internet was not working at all in my room and no wifi and in the community area and business center only slow connection. - it improved during my last days of my stay as well finally there was Internet in my room, reception is most of the times , especially in the mornings fully occupied and cannot help their guests if one needs directions or recommendations
The staff was very nice and helpful, both the reception staff and the concierge who went outside in the rain to find us a taxi in the street when the reception couldn't reach any taxi by phone.
Very bad internet connection. They had a lot of trouble finding our reservation in their system (and the same happened to other guests as we were waiting at the reception). The bed linen didn't look fresh and there was hair in the bed (not sure if from the cleaning personnel or from other guests). The hotel is on the highway, about 15 min walk from beach/the beginning of the main strip with restaurants/shops. The strip itself is very long, so having to walk so much to get there can be inconvenient. After leaving, I sent them an email asking about some jewellery we believe we might have forgotten in the room, but they didn't respond. No hairdryer was available in the room or at the reception.
Efficient check in with friendly staff, very good security and clean hotel
Pillows and mattress were firm.
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