Because we arrived late, we were directed to a security guard who didn't have record of our reservation and had to check in with a security guard at a hotel across the street to give us keys. Perhaps a more efficient and effective check-in procedure would've have been to direct us across the street instead-- surely we haven't been the only late arrivals in the hotel's history.
Additionally, upon arrival, the wi-fi was not working with no staff present to assist us. The room differed greatly from the room pictured that we booked, and the walls were paper-thin in our room.
The location was great! It was nestled one street away from bustling 5th Avenue, and far enough away to feel like a bit of an oasis. Although we arrived late and left early the following morning, our small taste left us wanting more. The cooler, beach chairs, cooking supplies, and proximity to the beach and 5th Avenue were fantastic amenities!