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Rafael E. Melgar Km 1.5, 77600 Cozumel, Mexico – Show map
Excellent location – rated 9/10! (score from 17 reviews)
Rated by guests after their stay at Cozumel Palace-All Inclusive.
Perfect Location, great food, but the best of the best is the service, the staff is very friendly and helpful.. have a Margarita with me and watch the wonderful sunset in Cozumel Palace.
Cozumel Palace-All Inclusive takes special requests! Add in the next step – get instant confirmation when you book.
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56 properties in Cozumel
Including hotels, apartments, villas and more.
17 verified reviews
They speak your language!
Cozumel Palace-All Inclusive's staff speaks: Spanish
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Outdoor Pool (all year)
Diving, Snorkeling, Fitness Center, Spa, Massage, Hot Tub, Game Room, Library, Playground, Entertainment Staff
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
Up to three children from 4 to 17 year are charged USD 58 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 17 reviews
Value for money
Show reviews from:
|Offering 3 ocean-front outdoor pools and a spa and wellness centre with spectacular architecture resembling a Cenote, Hyatt Playa del Carmen is located in Mamita’s Beach.||
This oceanfront hotel in Quintana Roo features an infinity pool and a deck on the 4th floor as well as deluxe suites with full kitchens. Downtown Playa del Carmen is 5 minutes from the property.
Score from 139 reviews Very good
Only 6 miles from downtown Playa del Carmen, this 5-star resort features luxurious villas, each with a private pool and landscaped garden. It has 4 restaurants and 3 bars.
Score from 54 reviews Wonderful
Nestled in a lush tropical forest in Cozumel, this hotel offers an ideal location for diving with a beautiful private beach just steps from the largest and oldest coral reef in the Americas.
Score from 39 reviews Wonderful
Entertainment at night was on the cheesy side. They would be far better served with a really good local band rather than trying to follow the cruise ship model. Did not like $150 cap on spa credits.
An excellent staff to guest ratio. Service was excellent, and the food was far above what I expected for an all inclusive. Good bar service, great pool, very accommodating.
I loved Cozumel Palace! There is nothing I didn't like!
The customer service at Cozumel Palace was wonderful. We read reviews before booking and they didn't compare to the actual service received. The food was excellent. The chef made ham and cheese sweets that were so delicious that we requested some for our last day of breakfast and they were there when we arrived for breakfast.
Made up rooms very late 3:00 to 4:00 PM. Forgot to replace towels on occasion. Didn't restock mini bar daily. Did not replenish water bottles in the room after the 1st or 2nd day. Had to get our own bottles at the bar. Not what one expects at a 5 star resort.
Top shelf adult beverages,very good dining options, very friendly staff (especially the beverage and wait staff)
Food and bar drinks were very poor quality
Staff was terrific
STAFF WAS SUPER FRIENDLY and helpful. Food was delicious and plentiful. Our balcony view was beautiful
Facilities, Comprehensive All Inclusive, Room Service Included
Friendliness of staff, dining options, top shelf adult beverages, overall the best all inclusive I have been at.
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