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Newest reviews for Hotel El Punto

  • Andrew
      United States of America
    August 26, 2014

    reasonable price, great location


  • Inbal
      United States of America
    August 9, 2014

    staff very kind and helpful. free bikes are such a plus in a place like Tulum.

    no water pressure in the shower. that the only thing that bothered me.


  • Anonymous
      United States of America
    August 2, 2014

    Location, cute cabana room that had a safe, fridge, fan, a/c, lights over the bed, clean shower, new amenities as we needed (tp), wifi, no bugs, free bikes, nice staff. I loved hearing the birds in the morning through the br window. So beautiful.


  • Anonymous
    June 3, 2014

    Kitchenette kingsize bed free bike rental Big supermarket arround the corner

    Many many mosquitos


  • Ziqiu
    May 29, 2014

    Free use of bicycle. Room is clean and cozy. A big and nice supermarket 1 min away from the hotel. Wifi is good.

    Breakfast is quite simple. Staff is a bit cold sometimes.


  • Tania
      United States of America
    May 20, 2014

    Free bikes available and plenty of them! The location was a 15 minute bike ride to the public beach (a beautiful beach!), and a 5 minute walk to the main drag for restaurants, taco carts, and tourist shops. The large grocery store is right across the street. The communal kitchen was great and it was cleaned regularly. Breakfast was simple but delicious homemade toast and great coffee. It's a very quiet, very clean, and relaxing place to stay. We felt very safe as five females (three adults and two children).

    It's on a busy street but that's the Tulum experience. Hot water was limited but who cares when you're in Mexico.


  • Chelsea
    April 30, 2014

    Between beach and old town which was a pretty good location.. Private room bed was massive and the room had aircon and a fan so kept nice and cool

    Free bikes were not always available for everyone so you have to get in early.. Night manager was a bit blunt and not friendly


  • Anonymous
    April 27, 2014

    good location

    too many gaps around doors and windows leaving one exposed to mosquitos coming in. Windows where not sealed letting bugs in. Windows were 8 feet high crating a cell block of a room no view to outside. Front door had a lot of gaps letting in water and bugs. Room dark.


  • Virginie
    April 25, 2014

    The employees were very friendly and effective

    The manager wanted to have an early payment for the total amount by account transfers, without any option under ten days. No credit card or online payment possible. He also tried to add 15% at checkout.


  • Amanda
    April 18, 2014

    The location was was about a 25 minute walk to the ADO bus station/centre of town and about a 15 minute bike ride to the beach area. They provided free bikes so it was quick and easy to get to either spot. Rooms were clean and had a small fridge and AC.

    The bathroom smelled sort of like an outhouse. Luckily with the door closed the smell didn't come into the main area. The owner isn't friendly, though his demeanour didn't really impact our stay at all.


  • Martine
    April 15, 2014

    The location , it's so nice because you can go to Tulum pueblo in bike , on Tulum Ruins in bike and at the beach also in bike. It's nice place with nice staff.

    The kitchen outside was just ok.


  • James
      United States of America
    April 3, 2014

    The staff was friendly and always around if I had a question or wanted a recommendation. The beds were firm but I slept like a rock. The location is good. the free bikes are a little rough but they well take you to the beach, in to town or the ruins. It is close to the night life but not so close that you need to listen to it. We spent a week here and we will go back.


  • Terence
    April 2, 2014

    Across the road from large supermarket. Bikes free (old but free)

    Shower rose no existant - water came out of a spout. It did the job for a last minute booking but over priced for what you got. B'fast - coffee & toast that took ages to come. We waited for the eggs that other people had till we realised they cooked them in the little kitchen ( a bonus)


  • Anonymous
      United States of America
    March 31, 2014

    It is a fun little hostel with great staff.

    The mattress was rather lumpy.


  • Anonymous
    March 30, 2014

    I loved how it was a 15 min bike to the beach (or 30 to the stretch we loved.) I loved how it was a 10 min walk to town. I loved how it was across the street from a grocery store. I loved how you could cook your own meals. I loved the free bikes. I loved the whole vibe in the girls dorm. I loved Julio's vibe. I loved the music they played.

    Zero complaints about the actual place. But didn't love the jerks who would leave the kitchen a mess and clog the sink and leave dirty dishes everywhere.


  • Anonymous
      United States of America
    March 29, 2014

    The staff were lovely people.

    The room was too dark.


  • Harold
      United States of America
    March 28, 2014

    Closer to the beach than the downtown hotels. Bed was comfortable.

    Floor was cement and the shower sucked, and smelled like septic.


  • Danielle
      United Kingdom
    March 25, 2014

    Great little hotel, friendly staff, free bike hire is brilliant! Close to town and the beach. Really enjoyed our stay.


  • Christine
      United States of America
    March 21, 2014

    Really lovely grounds, very quiet and relaxing despite being on a main road. Walking distance to some great restaurants, and the free bikes were a huge plus.


  • Deborah
    March 20, 2014

    Lots of hot water, great to have use of free bikes and kitchen facilities and friendly staff.

    Linens and dishes rather thread bare.


  • Brian
      United States of America
    March 19, 2014

    Room was nice, location was convenient, breakfast was good, and the place was overall quite pleasant. Would be nice if they could change currency as well.

    Trap in the shower drain didn't work correctly. Never saw the fountains turned on.


  • Gala
      United States of America
    March 17, 2014

    Very clean. Good kitchen area. Convenient location.

    Smelly bathroom. No hangers for towels. One bed was uncomfortable, the mattress was too soft in the middle.


  • Anonymous
    March 1, 2014

    It was central and easy to get to the market. On the main road to get to the beach.


  • Renata
    February 27, 2014

    Friendly staff, good location; easy to get beaches by bike not expensive, kitchen avaliable where you can make some food, relaxing surroundings

    A bit dark rooms, but I cant complain for that money;)


  • Anonymous
      United States of America
    February 22, 2014

    The price was awesome and the free bikes made getting to the beach a healthy and inexpensive. Female dormitory is perfect for a girl on a budget and also an easy way to make friends quickly. The kitchen was easy and kept neat and tidy. Wi-fi was reliable from the dormitory and outside on the front porch. The light jazz music was fun and easy to listen to all day, setting the vacation mood.

    The road outside the hostel had some occasional loud trucks that went by early in the morning. It was mostly quiet at night.


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