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Newest reviews for El Taj Oceanfront & Beachside Condo Hotel

  • Lorna
      United States of America
    August 20, 2014

    Wonderful staff especially around beach chairs! Awesome group of people

    Please change pillows! They're a bit hard!!


  • Tine
    August 13, 2014

    Great value for money. Excellent service, really great and large apartment

    The water right next to the beach is a bit filthy but once you get pass that the water is excellent. A bit of noise during the night from bars close by.


  • Anonymous
    August 7, 2014

    Very welcoming and friendly staff, high level of service, easy access to beach and 5th avenue- great location, strong wifi connections


  • Stephen
      United Kingdom
    August 5, 2014

    The apartment was really nice with beautiful views overlooking the carribean and the island of Cozumel in the distance. The pool directly below us was beautiful as was our private hot tub and patio area.

    The boats on e beach are a little of a nuisance. The hotel however does run a shuttle service to an excellent quiet(er) beach 15 minutes away with a nice restaurant and good snorkelling.


  • Arturo
    July 31, 2014

    the condo the food the staff everything great


  • Robert
      United States of America
    July 19, 2014

    This was our first visit to Playa del Carmen (after spending many vacations in Cancun) ... must admit, we cannot wait to go back! Playa is quaint while international ... just the right mix for people seeking exotic, yet very short flight. As for El Taj, i looooooove this place -- top notch! Boutique experience, which is far more to our liking than the "big corporate" places. Tucked into cobblestone fortress of downtown Playa, this place is a quaint slice of Balinese Heaven .... my only complaint? Is that the week went by too quickly .... wish we could go back sooner than we can! <3 P.S. Indigo Beach Club is fantastic -- could lose myself here in the care of your savvy staff for endless days ... thank you!!! (especially Luis a.k.a John Mayer!) We will be back again!


  • Mehran
      United States of America
    July 12, 2014


    we were miss unformed about our room we pay for front penthouse with ocean view but we got totally different room smaller and partial view very unhappy with front desk on the first night!!!!!!


  • Anonymous
      United Kingdom
    July 5, 2014

    A great hotel. The location is excellent - right on the beach and also close to the main part of town. The rooms were clean, comfortable and stylish. The staff were also really friendly and helpful. Would definitely stay here again.


  • Melinda
      United States of America
    June 24, 2014

    Beach club Breakfast included Size and decor of unit Second set of rooms pool and garden Quiet

    Shower water cool


  • Fern
      United States of America
    June 23, 2014

    Did not like that I had to pay to stay at other beaches..Too many boats docked at El Taj!


  • Eric
      United States of America
    June 5, 2014

    fantastic staff, great location. only iffy thing was the small fleet of fishing boats moored directly in front of the hotel, but the it was well worth it.


  • Roger
    May 31, 2014

    Friendly and helpul staff Nice pesonal at the restaurants and at the beach club.

    A little bit to loud during the night. there a re some discos close to the hotel, but with closed doors and windows not that bothering.


  • Bernard
      United States of America
    May 30, 2014

    Staff was very friendly. Food at the restaurant by the beach was good. Service was excellent.

    It's half a block distance to the "night clubs" (about 4-6 of them all next to each other) so I was able to feel the bass and hear the loud music coming out of the clubs in my bathroom until 6am. Keep all your receipts - I'm hoping it's out of disorganization and not mean spirit, but I feel like it's easy to pay for something twice without realizing.


  • Silvestre
      United States of America
    May 27, 2014

    hotel was in a perfect location. Walking distance from everything and provided secure parking. Place was very clean, staff was friendly and the condo was everything we expected it to be.

    There was some work being done in a adjacent condo so there was construction noise every morning. Not something you want to hear after a late night out.


  • Winston
      United States of America
    May 20, 2014

    Too noisy at night. Boats on the beach at el Taj's beach.


  • Flavio
    May 19, 2014

    Excellent facilities with good noise prevention and excellent location to shopping place and beaches. Good qualifications for staff:Fernanda, William and Roberta in the cleaning.

    Price excessive is getting a little "old".


  • Henry
      United States of America
    May 18, 2014

    The staff were all lovely in all areas. We loved Victor and Alfredo. The location is excellent, Parking was secure, convenient. The daily breakfasts were very good. Gym is excellent. Spa is excellent.

    Not the best beach. The boats.


  • Alicia
    May 15, 2014

    We loved our stay here. The staff were very helpful and attended to anything we needed. The resort was so clean and the rooms were amazing, they provided a minibar and goodies in case you got stuck in one night and the view from the balconies was amazing. We would happily come back here again to stay. The resort is close to all the action, but we never heard a peep of noise from our bedroom.

    Nothing we could say about the resort that we didn't like.


  • Claudio
      United Kingdom
    May 7, 2014

    Great Position, very quiet room, considering how close the hotel is to all the action Large clean room with a nice big bed plenty of storage didn't really cook in the room but you have a seperate kitchen/living area well equippedd with every appliances you wish for. Special thanks to my cleaning lady,I think her name was Guadalupe, she was great! Attentive and respectful to my needs.

    The reception staff they are very casual and approchable which it is nice, but at the same time, never give you any real customer service or advice. The beach/restaurant area, its really crowded and not much explanation its given to you on how it all works. Considering that is the place that is going to make or brake your stay, they should bring it in line with the rest of the hotel. They work like they are a separate entity to the hotel but that is not a good enough reason to justify the lack of communication between the two areas. Alternatively for the perfect holiday stay at this hotel at night but spend your day at mamitas beach !


  • Scott
      United States of America
    May 6, 2014

    The people were all very friendly, it is right on the beach and close to town.


  • Graeme
    May 3, 2014

    Everything was great felt really relaxed the whole time. Very comfortable apartments and sun loungers. Internet was fast Staff was helpful and friendly Whole experience was fantastic


  • Valentino
      United States of America
    April 30, 2014

    The 5 star accommodations and perfect location to town.

    Not much for teens to do at the resort. Very quiet.


  • Diane
      United Kingdom
    April 27, 2014

    The room, bathroom, bed were good. The ability to use The Gym was great and the discount vouchers to use at imprevist restaurant.

    I thought it was overpriced for what it was. The beach loungers were really packed in close together and open to the public on the main beach , rather than a private beach. At the very least, for the price of the rooms I think the loungers should be for guests only. You could stay at a place for half the price admittedly off the beach but only 2 mins away and use the same beach/ loungers if you wanted. And there was no breakfast included for the price thus I felt overall it was very overpriced.


  • Savan
      United Kingdom
    April 6, 2014

    1. Location - The best hotel on the beach which also has access to 5th Avenue. 2. The complex itself is set in nice gardens with 2 pools, both with great jacuzzi's. 3. Plank restaurant is a must visit - order the beef wellington :)

    The room itself was a little cramped given the overall size of the condo. Further we were disappointed that our condo wasnt in the main complex, but a secondary one, which had side access to the road. Given we were a ground floor condo, it meant no privacy for us, and we had to draw the curtains constantly, meaning no natural light. Was quite annoying.


  • Darinel
    April 1, 2014

    The beach because of the boats


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