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Apartment highlights

2 bedroom apartment  (Sleeps: 2 - 5) Free WiFi Free parking

Places of Interest:

28 de Julio Square (0.2 miles)
Show map Encanto Riviera

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Newest reviews for Encanto Riviera

  • Guillaume
    August 4, 2014

    the location near a small supermarket, bus terminal ADO and wall-mart was very convenient.

    Staying there for 4 days. the internet was not working during my whole stay and the staff did not move a finger to try to solve that problem?!


  • Misty
      United States of America
    July 31, 2014

    I was thoroughly grateful that this property was located directly across the street from the ADO Alternate bus station. This made the trip to the airport cheap, convenient, and reliable. We were also able to safely return from our Belize trip on the ADO bus, late at night, and walk across the street to check into the hotel. I was prepared to pay a substantial amount to catch a taxi at midnight to our hotel property, but we were fortunate. The property is safe as it will not allow anyone to walk into the hotel. Guests must call down to the front desk to inform the front desk workers of guests, and the front gate is locked at night. The rooms were fantastic: two bathrooms, large living room, full kitchen and dining room, private rooftop balcony, and full closet and private balcony in the master suite. It was awesome for the price. The hotel was clean, and the staff were helpful. They were patient and knowledgable, and they were able to easily communicate with me since I know very little Spanish.


  • Carolyn
      United States of America
    July 27, 2014

    rooftop pool, staff

    spotty wifi


  • Carolina
    June 24, 2014

    The location was perfect, two block from restaurants and bars, and 4 blocks to the beach. The facilities are awesome and has a great pool. The apartments are really spacious and have everything you need for a comfortable stay.

    Some furniture is a little worn out but it wasn´t really a problem for me.


  • Mina
      United Arab Emirates
    June 22, 2014

    Encanto Riviera is amazing place to stay in Playa Del Carmen, staff is friendly, helpful, amazing people that make you feet more than welcome. We had penthouse and it was perfect. Big enough, everything you need is there, on the roof top is cute pool where you can enjoy all day long. I highly recommend Encanto Riviera, we fall in love with this place.


  • Nimalka
      United Kingdom
    June 2, 2014

    We were in the penthouse suite. The rooms/apartment were amazing we had a private terrace with direct access to the pool. The location was great, quick walk to the beach, restaurants and nightlife but in a quiet area. A block away from Walmart and other late night mini supermarkets. Staff were lovely!


  • Alejandro
      United States of America
    May 29, 2014

    Pool Cleanliness


  • Cesar
      United States of America
    May 20, 2014

    The Wi-fi signal was poor sometimes, it had ups and downs all the time and speed was not so good


  • Catherine
      United States of America
    April 9, 2014

    the employees were helpful and professional. The condos were beautiful and the location was great, a few blocks from the beach and we all felt safe walking at night. It's so close to Walmart and the alternate bus station, it was almost like taking a taxi back to Cancun. Wonderful place!


  • Ivana
    March 25, 2014

    All the staff is very helpful, we got a great room with access to the roof pool

    It would be great if the hotel had a restaurant, we needed some food and drinks and couldn't get any


  • Ali
    March 12, 2014

    Great Location, great size rooms with good kitchen, well equipped. The staff were very friendly and helpful. The housekeeping did a great job at making designs with our towels!! Perfect for our stay.

    We had difficulty getting beach towel due to laundry etc.. it took 3 days to get 3 towels! Our room was right beside the bus station so it was quite loud at night.. although it was carnival so the streets were louder! In the hotel facilities it lists a complimentary beach club but we were not offered this.


  • Anonymous
    February 3, 2014

    Couches were gross. Bathroom clogged. Uncomfortable bed. They double charged my credit card and didn't return my money in full. Don't stay here.


  • Anonymous
    January 9, 2014

    The locations is in a quiet part of Playa del Carmen but still in a 5-10 minutes walking distance of the beach. The public busstaion is just next to the building.

    The apartment seems to be build/made with low cost materials so even it's seems very new the doors are binding, zinks and taps are rusty and the kitchen could have been cleaner.


  • Claudio
    January 6, 2014

    The service staff was excellent, the Hotel Manager was always present and ready to help with any request. The apartment was comfortable, clean, well furnished and spacious. The Hotel is at a walking distance to the 5 avenue and Beach, but enough far to avoid Night Noise. Restaurants, Yoga Center, Supermarket, Bank and all facilities nearby.

    Was not told that the Hotel had access to a Beach Club, so get sure to ask for it.


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